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Artificial Intelligence Integration in Business: Study of Employee Competences in Relation to the Organisational Needs

Author

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  • Paul-Vasile Vezeteu

    (National University of Science and Technology Politehnica Bucharest, Romania)

  • Dumitru Iulian Nastac

    (National University of Science and Technology Politehnica Bucharest, Romania)

Abstract

Artificial intelligence is a computational technology that has proved its ability to contribute to a wide range of industries such as healthcare, manufacturing, and finance. If properly integrated, it can increase the competitive advantage of a business and enhance the ways it conducts operations. In this regard, competences play an important role in safeguarding the efficient coexistence of employees with intelligent systems. The scientific literature made important contributions to determine what the key competencies when working with AI and how companies plan to adapt to the new technologies. While the papers provide a good overview of what the market requires, we consider that the view is very general, and it is not correlated with what AI integration means for a business. Understanding why strategic decisions are made requires a detailed analysis of the implications of AI in a working environment. The present study aims to communicate a wider perspective on why different levels of knowledge are required with respect to AI, what are the derived competencies and how they relate to various levels of authority in an organisation. Additionally, in this article, the authors make a leap from technical research, focused on AI applications in various fields, to a more general approach with interest in AI integration in business.

Suggested Citation

  • Paul-Vasile Vezeteu & Dumitru Iulian Nastac, 2024. "Artificial Intelligence Integration in Business: Study of Employee Competences in Relation to the Organisational Needs," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(67), pages 832-832, August.
    • Handle: RePEc:aes:amfeco:v:26:y:2024:i:67:p:832
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    References listed on IDEAS

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    1. Mónica Santana & Mirta Díaz-Fernández, 2023. "Competencies for the artificial intelligence age: visualisation of the state of the art and future perspectives," Review of Managerial Science, Springer, vol. 17(6), pages 1971-2004, August.
    2. Dumitru-Iulian NASTAC & Alexandru ISAIC-MANIU & Irina-Maria DRAGAN, 2017. "Analyzing the Profitability Performance of SMEs Using a Neural Model," ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, Faculty of Economic Cybernetics, Statistics and Informatics, vol. 51(4), pages 55-71.
    3. Zirar, Araz & Ali, Syed Imran & Islam, Nazrul, 2023. "Worker and workplace Artificial Intelligence (AI) coexistence: Emerging themes and research agenda," Technovation, Elsevier, vol. 124(C).
    4. Ida Merete Enholm & Emmanouil Papagiannidis & Patrick Mikalef & John Krogstie, 2022. "Artificial Intelligence and Business Value: a Literature Review," Information Systems Frontiers, Springer, vol. 24(5), pages 1709-1734, October.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    artificial intelligence in business; competence management; level of knowledge and competences of the employees; AI-driven organisational needs; generative AI.;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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