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Overloaded by Information or Worried About Missing Out on It: A Quantitative Study of Stress, Burnout, and Mental Health Implications in the Digital Workplace

Author

Listed:
  • Elizabeth Marsh
  • Elvira Perez Vallejos
  • Alexa Spence

Abstract

With growing numbers of workers relying on the digital workplace to get work done, attention is increasingly focused on the well-being impacts of digital working. This study explored the stress, burnout and mental health implications of employees’ digital workplace experience. Using the Job Demands-Resources model as a theoretical foundation, 142 workers were surveyed about their experiences of dark side of digital working effects (stress, overload, anxiety, and Fear of Missing Out) and well-being (exhaustion and mental health). Results from regression analyses indicated that the fear of missing out on information (IFoMO) is a risk factor for employee mental health and, along with information overload (IO), may lead to greater exhaustion. Additionally, both IFoMO and IO elevate digital workplace stress, further impacting well-being negatively. The results suggest that organizations need to optimize the flow of work-related information in the digital workplace and support employees to leverage information effectively.

Suggested Citation

  • Elizabeth Marsh & Elvira Perez Vallejos & Alexa Spence, 2024. "Overloaded by Information or Worried About Missing Out on It: A Quantitative Study of Stress, Burnout, and Mental Health Implications in the Digital Workplace," SAGE Open, , vol. 14(3), pages 21582440241, August.
    • Handle: RePEc:sae:sagope:v:14:y:2024:i:3:p:21582440241268830
    DOI: 10.1177/21582440241268830
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