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A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being

Author

Listed:
  • Anya Johnson
  • Shanta Dey
  • Helena Nguyen

    (The University of Sydney Business School, Sydney, NSW, Australia)

  • Markus Groth

    (UNSW School of Business, University of New South Wales, Sydney, NSW, Australia)

  • Sadhbh Joyce
  • Leona Tan

    (Black Dog Institute, Sydney, NSW, Australia)

  • Nicholas Glozier

    (Brain and Mind Centre, University of Sydney, Sydney, NSW, Australia)

  • Samuel B Harvey

    (School of Psychiatry, University of New South Wales, Sydney, NSW, Australia; Black Dog Institute, Sydney, NSW, Australia)

Abstract

The mental health and well-being of employees is an increasingly important issue, both in terms of the financial costs to the Australian economy and human costs to society. This review examines two major technology-driven trends in the workplace and presents evidence for their impact on mental health, both positive and negative. First, we consider how we work , with a focus on changes which have been driven by automation and advanced technology in the workplace. Next, we consider where and when we work , with a focus on flexible work arrangements afforded by changes in telecommunication technology. Finally, we look forward with a critical lens to examine the implications for future research and for industry, government and education. JEL Classification: I31

Suggested Citation

  • Anya Johnson & Shanta Dey & Helena Nguyen & Markus Groth & Sadhbh Joyce & Leona Tan & Nicholas Glozier & Samuel B Harvey, 2020. "A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being," Australian Journal of Management, Australian School of Business, vol. 45(3), pages 402-424, August.
    • Handle: RePEc:sae:ausman:v:45:y:2020:i:3:p:402-424
    DOI: 10.1177/0312896220922292
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    References listed on IDEAS

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    2. Michaela Heřmanová & Kateřina Kuralová & Michal Prokop & Ladislav Pilař, 2024. "The Attractiveness of Employee Benefits in Agriculture from the Perspective of Generation Z," Agriculture, MDPI, vol. 14(7), pages 1-29, July.
    3. Dr. Muhammad Bilal Ahmad & Ayesha Badar & Dr. Muhammad Ramzan, 2023. "Investigating the Factors Affecting Employee Job Satisfaction through Job Autonomy in the Growing Concept of Hybrid Working Model in the IT Industry," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(2), pages 591-601.
    4. Emily J. Haas & Emanuele Cauda, 2022. "Using Core Elements of Health and Safety Management Systems to Support Worker Well-Being during Technology Integration," IJERPH, MDPI, vol. 19(21), pages 1-17, October.
    5. Wielgoszewska, Bożena & Bryson, Alex & Joshi, Heather & Wilkinson, David, 2024. "Do Women Pay for Working from Home? Exploring Gender Gaps in Pay and Wellbeing by Work Location in the UK Cohort Studies," IZA Discussion Papers 17405, Institute of Labor Economics (IZA).
    6. Emma Brulin & Sofie Bjärntoft & Gunnar Bergström & David M. Hallman, 2023. "Gendered Associations of Flexible Work Arrangement and Perceived Flexibility with Work–Life Interference: A Cross-Sectional Mediation Analysis on Office Workers in Sweden," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 167(1), pages 571-588, June.
    7. Iqbal, Qaisar & Piwowar-Sulej, Katarzyna, 2024. "Technological social responsibility: A stakeholder theory-based measurement scale," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
    8. Elizabeth Marsh & Elvira Perez Vallejos & Alexa Spence, 2024. "Overloaded by Information or Worried About Missing Out on It: A Quantitative Study of Stress, Burnout, and Mental Health Implications in the Digital Workplace," SAGE Open, , vol. 14(3), pages 21582440241, August.
    9. Zahoor, Nadia & Donbesuur, Francis & Christofi, Michael & Miri, Domnan, 2022. "Technological innovation and employee psychological well-being: The moderating role of employee learning orientation and perceived organizational support," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    10. Luke Anthony Fiorini, 2024. "Remote Workers’ Reasons for Changed Levels of Absenteeism, Presenteeism and Working Outside Agreed Hours During the COVID-19 Pandemic," SAGE Open, , vol. 14(1), pages 21582440241, March.
    11. Selimović, Jasmina & Pilav-Velić, Amila & Krndžija, Lamija, 2021. "Digital workplace transformation in the financial service sector: Investigating the relationship between employees' expectations and intentions," Technology in Society, Elsevier, vol. 66(C).
    12. Sofie Bjärntoft & David M. Hallman & Camilla Zetterberg & Johan Larsson & Johanna Edvinsson & Helena Jahncke, 2021. "A Participatory Approach to Identify Key Areas for Sustainable Work Environment and Health in Employees with Flexible Work Arrangements," Sustainability, MDPI, vol. 13(24), pages 1-14, December.
    13. Johannes Lehmann & Michael Beckmann, 2024. "Digital Transformation in Switzerland: The Current State and Expectations," Papers 2412.12784, arXiv.org.

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    More about this item

    Keywords

    Future of work; mental health; technology; well-being; work design;
    All these keywords.

    JEL classification:

    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being

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