IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v20y2023i16p6581-d1217748.html
   My bibliography  Save this article

Digital Job Demands and Resources: Digitization in the Context of the Job Demands-Resources Model

Author

Listed:
  • Alexander Scholze

    (Institute for Management and Economics in Health Care, UMIT TIROL—Private University for Health Sciences and Health Technology, 6060 Hall in Tirol, Austria)

  • Achim Hecker

    (Institute for Management and Economics in Health Care, UMIT TIROL—Private University for Health Sciences and Health Technology, 6060 Hall in Tirol, Austria
    Department of Business Administration, DBU Digital Business University of Applied Sciences, 10999 Berlin, Germany)

Abstract

This study comprehensively investigates the effects of digitization in the workplace, with a specific focus on white-collar employees, using the job demands-resources (JD-R) model as a theoretical framework. By examining the intricate interplay between digital job demands and digital job resources, the research offers valuable insights to help organizations navigate the complexities caused by technological advancements. Utilizing a qualitative triangulation approach, the research combines a systematic literature review with a thematic analysis of 15 interdisciplinary expert interviews. Thereby, the study establishes a robust theoretical foundation for exploring stress, motivation, and the organizational consequences arising from integrating technology in the workplace. The JD-R model is extended to incorporate digital job demands and resources, enabling a thorough examination of both the positive and negative aspects of digitization within organizations. Moreover, the study highlights the necessity for the consistent adaptation of the JD-R model across diverse job contexts in the ever-evolving digital landscape. It advocates for organizations to effectively leverage digital resources and proactively manage job demands, aiming to transform digitization into a valuable job asset while preventing the onset of overwhelming burdens. In conclusion, the research encourages organizations to embrace the vast potential of digitization while prioritizing digital health in the workplace.

Suggested Citation

  • Alexander Scholze & Achim Hecker, 2023. "Digital Job Demands and Resources: Digitization in the Context of the Job Demands-Resources Model," IJERPH, MDPI, vol. 20(16), pages 1-17, August.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:16:p:6581-:d:1217748
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/20/16/6581/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/20/16/6581/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ion Ovidiu Panisoara & Iulia Lazar & Georgeta Panisoara & Ruxandra Chirca & Anca Simona Ursu, 2020. "Motivation and Continuance Intention towards Online Instruction among Teachers during the COVID-19 Pandemic: The Mediating Effect of Burnout and Technostress," IJERPH, MDPI, vol. 17(21), pages 1-28, October.
    2. Ahi, Alan A. & Sinkovics, Noemi & Shildibekov, Yelnur & Sinkovics, Rudolf R. & Mehandjiev, Nikolay, 2022. "Advanced technologies and international business: A multidisciplinary analysis of the literature," International Business Review, Elsevier, vol. 31(4).
    3. Swen Nadkarni & Reinhard Prügl, 2021. "Digital transformation: a review, synthesis and opportunities for future research," Management Review Quarterly, Springer, vol. 71(2), pages 233-341, April.
    4. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    5. Sabrina Zeike & Kyung-Eun Choi & Lara Lindert & Holger Pfaff, 2019. "Managers’ Well-Being in the Digital Era: Is it Associated with Perceived Choice Overload and Pressure from Digitalization? An Exploratory Study," IJERPH, MDPI, vol. 16(10), pages 1-15, May.
    6. Cecilia U D Stenfors & Linda Magnusson Hanson & Gabriel Oxenstierna & Töres Theorell & Lars-Göran Nilsson, 2013. "Psychosocial Working Conditions and Cognitive Complaints among Swedish Employees," PLOS ONE, Public Library of Science, vol. 8(4), pages 1-10, April.
    7. Silvia Maja Melzer & Martin Diewald, 2020. "How Individual Involvement with Digitalized Work and Digitalization at the Workplace Level Impacts Supervisory and Coworker Bullying in German Workplaces," Social Sciences, MDPI, vol. 9(9), pages 1-21, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Reetta Oksa & Tiina Saari & Markus Kaakinen & Atte Oksanen, 2021. "The Motivations for and Well-Being Implications of Social Media Use at Work among Millennials and Members of Former Generations," IJERPH, MDPI, vol. 18(2), pages 1-22, January.
    2. René Riedl & Harald Kindermann & Andreas Auinger & Andrija Javor, 2012. "Technostress from a Neurobiological Perspective," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(2), pages 61-69, April.
    3. Stefano D’Angelo & Angelo Cavallo & Antonio Ghezzi & Francesco Di Lorenzo, 2024. "Understanding corporate entrepreneurship in the digital age: a review and research agenda," Review of Managerial Science, Springer, vol. 18(12), pages 3719-3774, December.
    4. Rafael Martínez-Peláez & Alberto Ochoa-Brust & Solange Rivera & Vanessa G. Félix & Rodolfo Ostos & Héctor Brito & Ramón A. Félix & Luis J. Mena, 2023. "Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    5. Woo Jin Lee & Inho Hwang, 2021. "Sustainable Information Security Behavior Management: An Empirical Approach for the Causes of Employees’ Voice Behavior," Sustainability, MDPI, vol. 13(11), pages 1-23, May.
    6. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    7. Malewska, Kamila & Cyfert, Szymon & Chwiłkowska-Kubala, Anna & Mierzejewska, Katrzyna & Szumowski, Witold, 2024. "The missing link between digital transformation and business model innovation in energy SMEs: The role of digital organisational culture," Energy Policy, Elsevier, vol. 192(C).
    8. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    9. Michał Błaszczyk & Milan Popović & Karolina Zajdel & Radosław Zajdel, 2023. "Implications of the COVID-19 Pandemic on the Organization of Remote Work in IT Companies: The Managers’ Perspective," Sustainability, MDPI, vol. 15(15), pages 1-17, August.
    10. Constanţa POPESCU & Oana Mihaela ILIE & Georgiana Tatiana BONDAC, 2018. "The "Techno-stress" Phenomenon and Its Consequences in the Modern Organization," Book chapters-LUMEN Proceedings, in: Tomita CIULEI & Gabriel GORGHIU (ed.), CATES 2017, edition 1, volume 4, chapter 22, pages 224-238, Editura Lumen.
    11. Yi Sun & Shihui Li & Lingling Yu, 2022. "The dark sides of AI personal assistant: effects of service failure on user continuance intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 17-39, March.
    12. Francesco Pace & Giulia Sciotto & Naomi Alexia Randazzo & Vincenza Macaluso, 2022. "Teachers’ Work-Related Well-Being in Times of COVID-19: The Effects of Technostress and Online Teaching," Social Sciences, MDPI, vol. 11(10), pages 1-10, October.
    13. You-Kyung Lee, 2021. "Impacts of Digital Technostress and Digital Technology Self-Efficacy on Fintech Usage Intention of Chinese Gen Z Consumers," Sustainability, MDPI, vol. 13(9), pages 1-15, April.
    14. Aurora Murgea, 2023. "The Dark Side of Digitalisation: Wealthier but Unhappier," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 326-334, December.
    15. Nascimento, Lígia & Correia, Manuela Faia & Califf, Christopher B., 2024. "Towards a bright side of technostress in higher education teachers: Identifying several antecedents and outcomes of techno-eustress," Technology in Society, Elsevier, vol. 76(C).
    16. Shanshan Zhang & Fengchun Huang & Yuting Zhang & Qiwen Li, 2023. "A Person-Environment Fit Model to Explain Information and Communication Technologies-Enabled After-Hours Work-Related Interruptions in China," IJERPH, MDPI, vol. 20(4), pages 1-16, February.
    17. Sadia Shakeel & Muhammad Majid Khan & Rao Aamir Ali Khan & Bahaudin G. Mujtaba, 2022. "Linking Personality Traits, Self-Efficacy and Burnout of Teachers in Public Schools: Does School Climate Play a Moderating Role?," Public Organization Review, Springer, vol. 22(1), pages 19-39, March.
    18. Nadeem, Kashif & Wong, Sut I. & Za, Stefano & Venditti, Michelina, 2024. "Digital transformation and industry 4.0 employees: Empirical evidence from top digital nations," Technology in Society, Elsevier, vol. 76(C).
    19. Carla Estrada-Muñoz & Dante Castillo & Alejandro Vega-Muñoz & Joan Boada-Grau, 2020. "Teacher Technostress in the Chilean School System," IJERPH, MDPI, vol. 17(15), pages 1-17, July.
    20. Globočnik Žunac, Ana & Kocijan, Samanta & Martinčević, Ivana, 2021. "Impact of Modern Communication Channels on Business Processes," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2021), Hybrid Conference, Zagreb, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Zagreb, Croatia, 9-10 September 2021, pages 44-51, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:20:y:2023:i:16:p:6581-:d:1217748. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.