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Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory

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  • Zaw Min Thant
  • Yongjin Chang

    (Chuo University)

Abstract

This study examines job satisfaction and dissatisfaction factors of government employees in Myanmar. A sample of 226 public employees in the Ministry of Border Affairs was randomly selected and interviewed for the study. The qualitative data collected from the interviews were analyzed by NVivo 12. Applying Herzberg’s two-factor theory, the study found that both motivators and hygiene factors influenced job satisfaction and dissatisfaction of the public employees. In particular, interpersonal relationships, factors in personal life, work itself, and recognition were major determinants of job satisfaction, and working conditions, interpersonal relations, factors in personal life, supervision-technical, and recognition all influenced job dissatisfaction of public employees in Myanmar.

Suggested Citation

  • Zaw Min Thant & Yongjin Chang, 2021. "Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory," Public Organization Review, Springer, vol. 21(1), pages 157-175, March.
    • Handle: RePEc:kap:porgrv:v:21:y:2021:i:1:d:10.1007_s11115-020-00481-6
    DOI: 10.1007/s11115-020-00481-6
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    References listed on IDEAS

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    3. Yongbeom Hur, 2018. "Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?," Public Organization Review, Springer, vol. 18(3), pages 329-343, September.
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    Cited by:

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    2. Md. Abu Issa Gazi & Md. Aminul Islam & Farid Ahammad Sobhani & Bablu Kumar Dhar, 2022. "Does Job Satisfaction Differ at Different Levels of Employees? Measurement of Job Satisfaction among the Levels of Sugar Industrial Employees," Sustainability, MDPI, vol. 14(6), pages 1-17, March.
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    4. Byunghyun Lee & Changjae Lee & Ilyoung Choi & Jaekyeong Kim, 2022. "Analyzing Determinants of Job Satisfaction Based on Two-Factor Theory," Sustainability, MDPI, vol. 14(19), pages 1-19, October.
    5. Issenova Gulnara & Bokayev Baurzhan & Nauryzbek Madina & Torebekova Zulfiya & Kosherbayeva Aigul & Amirova Aigerim, 2024. "An Examination of Civil Servants’ Assessment of the New Civil Service Reforms in Kazakhstan," Central European Journal of Public Policy, Sciendo, vol. 18(2), pages 2-16.
    6. Cristian Ortiz & Aldo Salinas & Johanna Alvarado & Viviana Huachizaca, 2024. "How Much are you Willing to Accept for Being Away From Home? Internal Migration and Job Satisfaction Among Formal-Informal Ecuadorian Workers," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 19(4), pages 1829-1857, August.
    7. Deli Yuan & Md. Abu Issa Gazi & Md. Alinoor Rahman, 2022. "Assessment of Both Personal and Professional Aspects to Measure Job Satisfaction Levels among Garment Workers: Empirical Evidence from a Developing Country," IJERPH, MDPI, vol. 19(24), pages 1-25, December.
    8. Saeed A. Al-Haidan & Alaa M. S. Azazz & Ibrahim A. Elshaer, 2022. "Social Disconnectedness and Career Advancement Impact on Performance: The Role of Employees’ Satisfaction in the Energy Sector," Energies, MDPI, vol. 15(7), pages 1-16, April.
    9. Julius A. Nukpezah & P. Edward French & Tamara Dimitrijevska-Markoski & Victor O. Flomo, 2022. "The Moderating Effects of Organizational Publicness on Determinants of the U.S. Federal Employee’s Job Satisfaction," Public Organization Review, Springer, vol. 22(4), pages 883-901, December.
    10. Romina Giuliano & Benoît Mahy & François Ryckx & Guillaume Vermeylen, 2024. "Overeducation, Overskilling and Job Satisfaction in Europe: The Moderating Role of Employment Contracts," LIDAM Discussion Papers IRES 2024003, Université catholique de Louvain, Institut de Recherches Economiques et Sociales (IRES).

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