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Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?

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  • Yongbeom Hur

    (Appalachian State University)

Abstract

Given the limitations in providing monetary rewards as an incentive in the public sector, Herzberg’s Two-Factor Theory of Motivation can be promising if it is applicable to public employees. This study identifies the effects of motivators and hygiene factors on public managers’ job satisfaction, and finds out if there is difference, compared to how private-sector employees are motivated. According to the findings, a majority of identified motivators in the previous research showed positive effects on job satisfaction among public managers, and public managers’ job satisfaction was not affected by hygiene factor as predicted in Herzberg’s study. Managerial implications are discussed.

Suggested Citation

  • Yongbeom Hur, 2018. "Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?," Public Organization Review, Springer, vol. 18(3), pages 329-343, September.
    • Handle: RePEc:kap:porgrv:v:18:y:2018:i:3:d:10.1007_s11115-017-0379-1
    DOI: 10.1007/s11115-017-0379-1
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    References listed on IDEAS

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    Cited by:

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    2. Aaron Kevin Ababat & Julie Ann C. Bontilao & Glyzeil Bhea Joyce E. Generalao & Isaac Manahon & Junvil Insong & Jose F. Cuevas Jr., 2023. "The Tales of the Philippine Coast Guard Personnel in Responding to the Community Needs," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(6), pages 551-560, June.
    3. Mo’men Hani Mahmoud & Rosly Othman, 2024. "Effects of New Public Management Reforms on Human Resource Practices: A Case Study in Jordan," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(1), pages 149-176, February.
    4. Chen Yue-e & Makki Bilal Iftikhar, 2024. "Role of Cultural Factors on Entrepreneurship Across the Diverse Economic Stages: Insights from GEM and GLOBE Data," Economics - The Open-Access, Open-Assessment Journal, De Gruyter, vol. 18(1), pages 1-20, January.
    5. Zaw Min Thant & Yongjin Chang, 2021. "Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory," Public Organization Review, Springer, vol. 21(1), pages 157-175, March.
    6. Nina Jörden & Lucy Hampton & Ayantola Alayande, 2024. "Public Sector Productivity Review: Fifteen questions," Insight Papers 030, The Productivity Institute.

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