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Developing an Explanatory Risk Management Model to Comprehend the Employees’ Intention to Leave Public Sector Organization

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  • Carolina Prihandinisari

    (Section Head of Withholding Income Taxes at Directorate of Tax Regulations, Directorate General of Tax, Ministry of Finance, Jakarta 12190, Indonesia
    School of Management and Marketing, Charles Sturt University, Wagga Wagga, NSW 2678, Australia)

  • Azizur Rahman

    (School of Computing and Mathematics, Charles Sturt University, Wagga Wagga, NSW 2678, Australia)

  • John Hicks

    (School of Accounting and Finance, Charles Sturt University, Bathurst, NSW 2678, Australia)

Abstract

This paper reviews research and theory on the important topic of labour turnover resulting from issues related to job performance and/or job satisfaction which have, in turn, been initiated by changes in work motivation. We focus on labour turnover in the public sector—a neglected area of public administration research—and propose an explanatory model of the development of the intention to leave an organization. The model first describes the relationships between work motivation and job performance and/or job satisfaction. It then explains how changes in performance and/or satisfaction result in the formation of an intention to leave public service employment. The paper concludes by identifying key areas for future research.

Suggested Citation

  • Carolina Prihandinisari & Azizur Rahman & John Hicks, 2020. "Developing an Explanatory Risk Management Model to Comprehend the Employees’ Intention to Leave Public Sector Organization," JRFM, MDPI, vol. 13(9), pages 1-18, September.
    • Handle: RePEc:gam:jjrfmx:v:13:y:2020:i:9:p:200-:d:408833
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    References listed on IDEAS

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    1. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2007. "The effect of job satisfaction on labor turnover by gender: An analysis for Switzerland," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 36(6), pages 895-913, December.
    2. Edd Cowley & Sarah Smith, 2014. "Motivation and mission in the public sector: evidence from the World Values Survey," Theory and Decision, Springer, vol. 76(2), pages 241-263, February.
    3. Bonner, Sarah E. & Sprinkle, Geoffrey B., 2002. "The effects of monetary incentives on effort and task performance: theories, evidence, and a framework for research," Accounting, Organizations and Society, Elsevier, vol. 27(4-5), pages 303-345.
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    5. Ellett, Alberta J. & Ellis, Jacquelyn I. & Westbrook, Tonya M. & Dews, Denise', 2007. "A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover," Children and Youth Services Review, Elsevier, vol. 29(2), pages 264-281, February.
    6. Jeannette Taylor & Jonathan H. Westover, 2011. "Job Satisfaction in The Public Service," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 731-751, June.
    7. Lea Sell & Bryan Cleal, 2011. "Job Satisfaction, Work Environment, and Rewards: Motivational Theory Revisited," LABOUR, CEIS, vol. 25(1), pages 1-23, March.
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