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Job Satisfaction in The Public Service

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  • Jeannette Taylor
  • Jonathan H. Westover

Abstract

What satisfies a public servant? Is it the money? Or is it something else, like an interesting and autonomous job, or serving the public interest? Utilizing non-panel longitudinal data from the International Social Survey Program on Work Orientations across different countries for 1997 and 2005, this article examines the effects of a selection of antecedents that are commonly related to job satisfaction. The respondents from different countries were found to share similarities in terms of what satisfies them in their jobs. The emphasis placed on these factors was however found to vary for some countries.

Suggested Citation

  • Jeannette Taylor & Jonathan H. Westover, 2011. "Job Satisfaction in The Public Service," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 731-751, June.
    • Handle: RePEc:taf:pubmgr:v:13:y:2011:i:5:p:731-751
    DOI: 10.1080/14719037.2010.532959
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    Citations

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    Cited by:

    1. James L. Perry, 2014. "The motivational bases of public service: foundations for a third wave of research," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 36(1), pages 34-47, January.
    2. Yvonne Schmid & Michael Dowling, 2022. "New work: New motivation? A comprehensive literature review on the impact of workplace technologies," Management Review Quarterly, Springer, vol. 72(1), pages 59-86, February.
    3. Kaiser, Lutz C., 2014. "Job Satisfaction and Public Service Motivation," IZA Discussion Papers 7935, Institute of Labor Economics (IZA).
    4. repec:rom:campco:v:7:y:2011:i:1:p:64-72 is not listed on IDEAS
    5. Carolina Prihandinisari & Azizur Rahman & John Hicks, 2020. "Developing an Explanatory Risk Management Model to Comprehend the Employees’ Intention to Leave Public Sector Organization," JRFM, MDPI, vol. 13(9), pages 1-18, September.
    6. David Giauque & Fabien Resenterra & Michaël Siggen, 2014. "Antecedents of Job Satisfaction, Organizational Commitment and Stress in a Public Hospital: a P-E Fit Perspective," Public Organization Review, Springer, vol. 14(2), pages 201-228, June.
    7. Desi Tri Kurniawati & M Abdi Dzil Ikhram W & Pusvita Yuana, 2021. "The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on job satisfaction and employee performance," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(6), pages 93-100, September.
    8. Zaw Min Thant & Yongjin Chang, 2021. "Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory," Public Organization Review, Springer, vol. 21(1), pages 157-175, March.
    9. Nuria Sánchez-Sánchez & Adolfo C. Fernández Puente, 2021. "Public Versus Private Job Satisfaction. Is there a Trade-off between Wages and Stability?," Public Organization Review, Springer, vol. 21(1), pages 47-67, March.
    10. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "Labor Market Precarity Shapes Perception of the Public Sector in the Eurozone," SAGE Open, , vol. 11(3), pages 21582440211, August.
    11. Alina Georgiana PROFIROIU, 2011. "ASPECTS REGARDING job SATISFACTION AND MOTIVATION OF CIVIL SERVANTS IN THE LOCAL PUBLIC ADMINISTRATION IN ROMANIA," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 64-72, June.
    12. Adolfo Cosme Fernández & Nuria Sánchez, 2020. "Once in the Public Sector, Do Differences in Job Satisfaction by Sex Disappear?," Hacienda Pública Española / Review of Public Economics, IEF, vol. 234(3), pages 75-104, September.
    13. Jonathan H. Westover, 2012. "Comparative welfare state impacts on work quality and job satisfaction: A cross-national analysis," International Journal of Social Economics, Emerald Group Publishing, vol. 39(7), pages 503-525, July.
    14. Seung Hee Yang & Byung Yong Jeong, 2020. "Gender Differences in Wage, Social Support, and Job Satisfaction of Public Sector Employees," Sustainability, MDPI, vol. 12(20), pages 1-11, October.
    15. Van Thielen, Tine & Bauwens, Robin & Audenaert, Mieke & Van Waeyenberg, Thomas & Decramer, Adelien, 2018. "How to foster the well-being of police officers: The role of the employee performance management system," Evaluation and Program Planning, Elsevier, vol. 70(C), pages 90-98.
    16. AMENDOLA, Francesca, 2019. "he Public Service Motivation: Lessons from the Literature," CELPE Discussion Papers 158, CELPE - CEnter for Labor and Political Economics, University of Salerno, Italy.
    17. Okemena Onemu, 2014. "Social Relations, Incentives, and Gender in the Workplace," Tinbergen Institute Discussion Papers 14-009/VII, Tinbergen Institute.
    18. Francesca Gioia, 2019. "Incentive schemes and peer effects on risk behaviour: an experiment," Theory and Decision, Springer, vol. 87(4), pages 473-495, November.
    19. Raffaela Palma & Enrica Sepe, 2017. "Structural equation modelling: a silver bullet for evaluating public service motivation," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(2), pages 729-744, March.
    20. Jonathan H. Westover, 2012. "Comparative welfare state impacts on work quality and job satisfaction," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 39(7), pages 503-525, June.

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