IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v187y2023i2d10.1007_s10551-022-05263-2.html
   My bibliography  Save this article

How Moral Identity Inhibits Employee Silence Behavior: The Roles of Felt Obligation and Corporate Social Responsibility Perception

Author

Listed:
  • Aimin Yan

    (Central South University)

  • Hao Guo

    (Central South University
    University of South China)

  • Zhiqing E. Zhou

    (City University of New York)

  • Julan Xie

    (Central South University)

  • Hao Ma

    (Central South University)

Abstract

As a common organizational phenomenon, employee silence behavior has various negative implications for organizations, making it critical to understand what factors can reduce employee silence. Drawing upon self-verification theory, this study explores the inhibiting effect of moral identity on silence via felt obligation towards organization. Meanwhile, we also examine the moderating effect of corporate social responsibility perception. We collected three waves of data with a two-month interval from 402 Chinese employees. Results indicated that moral identity positively predicted felt obligation towards organization, which in turn negatively predicted silence behavior. The negative indirect effect of moral identity on silence behavior via felt obligation towards organization was moderated by corporate social responsibility perception. Specifically, this indirect effect was stronger when employees perceived a higher level of corporate social responsibility. By integrating self-verification theory with silence behavior research, our findings provide important insights into the prevention of employee silence behavior in organizations.

Suggested Citation

  • Aimin Yan & Hao Guo & Zhiqing E. Zhou & Julan Xie & Hao Ma, 2023. "How Moral Identity Inhibits Employee Silence Behavior: The Roles of Felt Obligation and Corporate Social Responsibility Perception," Journal of Business Ethics, Springer, vol. 187(2), pages 405-420, October.
  • Handle: RePEc:kap:jbuset:v:187:y:2023:i:2:d:10.1007_s10551-022-05263-2
    DOI: 10.1007/s10551-022-05263-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10551-022-05263-2
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s10551-022-05263-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Zhen Wang & Lu Xing & Haoying Xu & Sean T. Hannah, 2021. "Not All Followers Socially Learn from Ethical Leaders: The Roles of Followers’ Moral Identity and Leader Identification in the Ethical Leadership Process," Journal of Business Ethics, Springer, vol. 170(3), pages 449-469, May.
    2. Zhi Xu & Hing Ma, 2015. "Does Honesty Result from Moral Will or Moral Grace? Why Moral Identity Matters," Journal of Business Ethics, Springer, vol. 127(2), pages 371-384, March.
    3. Erifili-Christina Chatzopoulou & Dimitris Manolopoulos & Vasia Agapitou, 2022. "Corporate Social Responsibility and Employee Outcomes: Interrelations of External and Internal Orientations with Job Satisfaction and Organizational Commitment," Journal of Business Ethics, Springer, vol. 179(3), pages 795-817, September.
    4. S. Duane Hansen & Benjamin B. Dunford & Bradley J. Alge & Christine L. Jackson, 2016. "Corporate Social Responsibility, Ethical Leadership, and Trust Propensity: A Multi-Experience Model of Perceived Ethical Climate," Journal of Business Ethics, Springer, vol. 137(4), pages 649-662, September.
    5. Duan, Jinyun & Bao, Chanzi & Huang, Caiyun & Brinsfield, Chad Thomas, 2018. "Authoritarian leadership and employee silence in China," Journal of Management & Organization, Cambridge University Press, vol. 24(1), pages 62-80, January.
    6. Hana Huang Johnson & Elizabeth E. Umphress, 2019. "To Help My Supervisor: Identification, Moral Identity, and Unethical Pro-supervisor Behavior," Journal of Business Ethics, Springer, vol. 159(2), pages 519-534, October.
    7. Yanping Gong & Jian Li & Julan Xie & Long Zhang & Qiuyin Lou, 2022. "Will “Green” Parents Have “Green” Children? The Relationship Between Parents’ and Early Adolescents’ Green Consumption Values," Journal of Business Ethics, Springer, vol. 179(2), pages 369-385, August.
    8. Peixu He & Zhenglong Peng & Hongdan Zhao & Christophe Estay, 2019. "How and When Compulsory Citizenship Behavior Leads to Employee Silence: A Moderated Mediation Model Based on Moral Disengagement and Supervisor–Subordinate Guanxi Views," Journal of Business Ethics, Springer, vol. 155(1), pages 259-274, March.
    9. Linn Van Dyne & Soon Ang & Isabel C. Botero, 2003. "Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1359-1392, September.
    10. Deborah E. Rupp & Ruodan Shao & Daniel P. Skarlicki & E. Layne Paddock & Tae-Yeol Kim & Thierry Nadisic, 2018. "Corporate Social Responsibility and Employee Engagement : The Moderating Role of CSR-Specific Relative Autonomy and Individualism," Post-Print hal-02312131, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zhining Wang & Shuang Ren & Doren Chadee & Yuhang Chen, 2024. "Employee Ethical Silence Under Exploitative Leadership: The Roles of Work Meaningfulness and Moral Potency," Journal of Business Ethics, Springer, vol. 190(1), pages 59-76, February.
    2. Shihong Cao & Hong Zhang & Qi Chen, 2024. "Leader Fault Tolerance and Employees’ Green Silent Behavior: The Mediating Role of Psychological Ownership and Moral Disengagement," Sustainability, MDPI, vol. 16(15), pages 1-17, July.
    3. Zhao, Hongdan & Zhao, Siyong & Chen, Yuanhua & Yu, Xiaoyu, 2023. "Bystanders’ reactions to leader knowledge hiding: The roles of moral disengagement and moral identity," Journal of Business Research, Elsevier, vol. 165(C).
    4. Juan Wang & Zhe Zhang & Ming Jia, 2020. "Echoes of Corporate Social Responsibility: How and When Does CSR Influence Employees’ Promotive and Prohibitive Voices?," Journal of Business Ethics, Springer, vol. 167(2), pages 253-269, November.
    5. Huang, Miaojia & Geng, Shuang & Yang, Wen & Law, Kris M.Y. & He, Yuqin, 2024. "Going beyond the role: How employees' perception of corporate social responsibility fuels proactive customer service performance," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
    6. Rai, Arpana & Kim, Minseo & Pereira, Vijay, 2024. "How supportive and challenging behaviors of leaders promote employees' thriving at work: An examination of underlying mechanisms," Journal of Business Research, Elsevier, vol. 172(C).
    7. James R. Detert & Linda K. Treviño, 2010. "Speaking Up to Higher-Ups: How Supervisors and Skip-Level Leaders Influence Employee Voice," Organization Science, INFORMS, vol. 21(1), pages 249-270, February.
    8. Florian M. Artinger & Sabrina Artinger & Gerd Gigerenzer, 2019. "C. Y. A.: frequency and causes of defensive decisions in public administration," Business Research, Springer;German Academic Association for Business Research, vol. 12(1), pages 9-25, April.
    9. Sophia Soyoung Jeong & Yuanyuan Gong & Alexandra Henderson, 2023. "Sympathy or distress? The moderating role of negative emotion differentiation in helping behavior," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1429-1458, December.
    10. Tang, Pok Man & Yam, Kai Chi & Koopman, Joel, 2020. "Feeling proud but guilty? Unpacking the paradoxical nature of unethical pro-organizational behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 160(C), pages 68-86.
    11. Castaldo, Sandro & Ciacci, Andrea & Penco, Lara, 2023. "Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    12. Xue Tong Dong & Yang Woon Chung & Jeong Kwon Yun, 2023. "The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior," SAGE Open, , vol. 13(4), pages 21582440231, November.
    13. Xiaochuan Song, 2022. "Investigating Employees’ Responses to Abusive Supervision," Merits, MDPI, vol. 2(4), pages 1-20, November.
    14. Batlles de la Fuente, Ana & Abad Segura, Emilio, 2023. "Exploring research on the management of business ethics," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
    15. Gaëlle Angelergues, 2021. "L'engagement "idéologique" : nouvelles voies conceptuelles de la théorie du contrat psychologique et enjeux pour la RSE," Post-Print hal-03390281, HAL.
    16. Zhu Yao & Jinlian Luo & Na Fu & Xianchun Zhang & Qunchao Wan, 2022. "Rational Counterattack: The Impact of Workplace Bullying on Unethical Pro-organizational and Pro-family Behaviors," Journal of Business Ethics, Springer, vol. 181(3), pages 661-682, December.
    17. Arzu Kader Harmanci Seren & İbrahim Topcu & Feride Eskin Bacaksiz & Nihal Unaldi Baydin & Emine Tokgoz Ekici & Aytolan Yildirim, 2018. "Organisational silence among nurses and physicians in public hospitals," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(7-8), pages 1440-1451, April.
    18. Ki-Seoung Lee & Yoon-Seo Kim & Hyoung-Chul Shin, 2023. "Effect of Hotel Employees’ Organizational Politics Perception on Organizational Silence, Organizational Cynicism, and Innovation Resistance," Sustainability, MDPI, vol. 15(5), pages 1-12, March.
    19. Rahul. P, 2021. "Trust Leadership: A Work-from-Home Scenario in IT Sector During the COVID-19 Pandemic," Jindal Journal of Business Research, , vol. 10(2), pages 251-269, December.
    20. David Marsden, 2013. "Individual Voice in Employment Relationships: A Comparison under Different Forms of Workplace Representation," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52, pages 221-258, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:187:y:2023:i:2:d:10.1007_s10551-022-05263-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.