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Echoes of Corporate Social Responsibility: How and When Does CSR Influence Employees’ Promotive and Prohibitive Voices?

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  • Juan Wang

    (Xi’an Jiaotong University)

  • Zhe Zhang

    (Xi’an Jiaotong University)

  • Ming Jia

    (Northwestern Polytechnical University)

Abstract

In this study, we examine whether, how, and when corporate social responsibility (CSR) increases promotive and prohibitive voices in accordance with ethical climate theory and multi-experience model of ethical climate. Data from 382 employees at two time points are examined. Results show that CSR is positively related to promotive and prohibitive voices. Other-focused and self-focused climates mediate the relationship between CSR and the two types of voice (promotive and prohibitive voice). Moreover, humble leadership moderates the positive relationship between CSR and other-focused climate. Such leadership moderates the negative relationship between CSR and self-focused climate. Humble leadership also moderates the indirect effect between CSR and the two kinds of voice through other-focused and self-focused climates. The findings of this study provide important insights into how and when CSR influences employee voice.

Suggested Citation

  • Juan Wang & Zhe Zhang & Ming Jia, 2020. "Echoes of Corporate Social Responsibility: How and When Does CSR Influence Employees’ Promotive and Prohibitive Voices?," Journal of Business Ethics, Springer, vol. 167(2), pages 253-269, November.
    • Handle: RePEc:kap:jbuset:v:167:y:2020:i:2:d:10.1007_s10551-019-04151-6
    DOI: 10.1007/s10551-019-04151-6
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    References listed on IDEAS

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    Cited by:

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    2. Justyna Berniak-Woźny & Artur Kwasek & Hubert Gąsiński & Magdalena Maciaszczyk & Maria Kocot, 2023. "Business Case for Corporate Social Responsibility in Small and Medium Enterprises—Employees’ Perspective," Sustainability, MDPI, vol. 15(2), pages 1-17, January.
    3. Mitchell J. Neubert & Emily M. Hunter & Remy C. Tolentino, 2022. "Modeling Character: Servant Leaders, Incivility and Patient Outcomes," Journal of Business Ethics, Springer, vol. 178(1), pages 261-278, June.
    4. Sarah Brooks & John Richmond & John Blenkinsopp, 2023. "Applying a Lens of Temporality to Better Understand Voice About Unethical Behaviour," Journal of Business Ethics, Springer, vol. 188(4), pages 681-692, December.
    5. Nick Lin-Hi & Xiaohan Gao-Urhahn & Torsten Biemann & Irmela F. Koch-Bayram, 2023. "Internal CSR and blue-collar workers’ attitudes and behaviors in China: a combination of a cross-sectional study and a field experiment," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 1185-1213, July.

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