IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i23p16382-d1289719.html
   My bibliography  Save this article

The Effect of Electronic Human Resource Management Systems on Sustainable Competitive Advantages: The Roles of Sustainable Innovation and Organizational Agility

Author

Listed:
  • Khalid Alqarni

    (Management Information Systems Department, Faculty of Economics and Administration, King Abdulaziz University, Jeddah 21589, Saudi Arabia)

  • Mohamed Fathy Agina

    (Hotel Management Department, Higher Institute for Specific Studies, Heliopolis, Cairo 11771, Egypt
    Faculty of Management, Midocean University, Fujairah P.O. Box 51124, United Arab Emirates
    Business Administration Department, Faculty of Business Administration, Stardom University, 34510 Istanbul, Turkey)

  • Hazem Ahmed Khairy

    (Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

  • Bassam Samir Al-Romeedy

    (Tourism Studies Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

  • Dalia Abdelrahman Farrag

    (Management & Marketing Department, College of Business & Economics, Qatar University, Doha 2713, Qatar)

  • Rabab Mahmoud Abdallah

    (Finance Department, College of Management, Economics and Information Systems, Misr University for Science and Technology, 6th of October, Giza 12573, Egypt)

Abstract

This study attempts to examine the impact of electronic human resource management (E-HRM) systems on achieving a sustainable competitive advantage (SCA) in the tourism and hospitality industry by incorporating sustainable innovation (SI) and organizational agility (OA) as mediators. To survive, tourist and hospitality organizations must embrace digital transformation by using E-HRM practices such as digital recruiting, online training, and performance management tools. Organizations may improve their HR departments’ efficiency, effectiveness, and decision making, enhancing the overall organizational performance and preserving a sustainable competitive edge. Middle and first-line management of the five-star hotels and travel agencies in category A operating in Egypt were investigated. A PLS-SEM analysis was performed on 313 valid responses, gathered using WarpPLS 7.0. The findings revealed that E-HRM is positively associated with SCA, SI, and OA. Furthermore, there were positive associations between SI and OA and SCA. SI and OA were also shown to be mediators in the relationship between E-HRM and SCA. The study adds to the existing literature on how E-HRM impacts SI, OA, and SCA. The relationship between these components in hotels and travel agencies has not been the subject of any empirical research. The current study has addressed gaps by empirically analyzing these relationships in the context of Egyptian hotels and travel agencies. It integrates E-HRM, innovation, organizational agility, and competitive advantage within the context of sustainability in tourism and hospitality.

Suggested Citation

  • Khalid Alqarni & Mohamed Fathy Agina & Hazem Ahmed Khairy & Bassam Samir Al-Romeedy & Dalia Abdelrahman Farrag & Rabab Mahmoud Abdallah, 2023. "The Effect of Electronic Human Resource Management Systems on Sustainable Competitive Advantages: The Roles of Sustainable Innovation and Organizational Agility," Sustainability, MDPI, vol. 15(23), pages 1-20, November.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:23:p:16382-:d:1289719
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/23/16382/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/23/16382/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Saumyaranjan Sahoo & Anil Kumar & Arvind Upadhyay, 2023. "How do green knowledge management and green technology innovation impact corporate environmental performance? Understanding the role of green knowledge acquisition," Business Strategy and the Environment, Wiley Blackwell, vol. 32(1), pages 551-569, January.
    2. Scott C. Manley & Joseph F. Hair & Ralph I. Williams & William C. McDowell, 2021. "Essential new PLS-SEM analysis methods for your entrepreneurship analytical toolbox," International Entrepreneurship and Management Journal, Springer, vol. 17(4), pages 1805-1825, December.
    3. Mohamed Ahmed & Nadir Aliane & Nourredine Khababa & Maha Y. K. Abdou & Mohamed Fathy Agina, 2023. "Eco-Innovation Drivers and Their Impact on Tourism and the Hospitality Business in Egypt," Administrative Sciences, MDPI, vol. 13(7), pages 1-21, July.
    4. Nadir Aliane & Bassam Samir Al-Romeedy & Mohamed Fathy Agina & Perihan A. Mohsen Salah & Rabab Mahmoud Abdallah & Mohamed Abdel Hamed Abdel Fatah & Nourredine Khababa & Hazem Ahmed Khairy, 2023. "How Job Insecurity Affects Innovative Work Behavior in the Hospitality and Tourism Industry? The Roles of Knowledge Hiding Behavior and Team Anti-Citizenship Behavior," Sustainability, MDPI, vol. 15(18), pages 1-22, September.
    5. Xuan Hung Nguyen & Khanh Linh Nguyen & Thi Van Ha Nguyen & Thi Thanh Huyen Nguyen & Van Loi Ta, 2023. "The Impact of Green Organizational Capabilities on Competitive Advantage of Construction Enterprises in Vietnam: The Mediating Role of Green Innovation," Sustainability, MDPI, vol. 15(16), pages 1-16, August.
    6. Panagiotis Dimitropoulos & Lazaros Ntasis & Konstantinos Koronios, 2021. "The net effect of the travel restriction policy on tourism demand: evidence from Greece," Journal of Entrepreneurship and Public Policy, Emerald Group Publishing Limited, vol. 10(3), pages 402-423, July.
    7. Hazem Ahmed Khairy & Sijun Liu & Samar Sheikhelsouk & Ahmed M. EI-Sherbeeny & Omar Alsetoohy & Bassam Samir Al-Romeedy, 2023. "The Effect of Benevolent Leadership on Job Engagement through Psychological Safety and Workplace Friendship Prevalence in the Tourism and Hospitality Industry," Sustainability, MDPI, vol. 15(17), pages 1-22, September.
    8. Iturrioz, Cristina & Aragón, Cristina & Narvaiza, Lorea, 2015. "How to foster shared innovation within SMEs' networks: Social capital and the role of intermediaries," European Management Journal, Elsevier, vol. 33(2), pages 104-115.
    9. Mert Gürlek & Muharrem Tuna, 2018. "Reinforcing competitive advantage through green organizational culture and green innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 38(7-8), pages 467-491, June.
    10. Yeşim Koçyiğit & Bülent Akkaya, 2020. "The Role of Organizational Flexibility in Organizational Agility: A Research on SMEs," Business Management and Strategy, Macrothink Institute, vol. 11(1), pages 110-123, June.
    11. Magali A. Delmas & Sanja Pekovic, 2018. "Corporate Sustainable Innovation and Employee Behavior," Journal of Business Ethics, Springer, vol. 150(4), pages 1071-1088, July.
    12. Shaker A. Zahra & Harry J. Sapienza & Per Davidsson, 2006. "Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda," Journal of Management Studies, Wiley Blackwell, vol. 43(4), pages 917-955, June.
    13. Rima Zitkiene & Mindaugas Deksnys, 2018. "Organizational Agility Conceptual Model," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 14(2), pages 115-129.
    14. Musa Nyathi & Ray Kekwaletswe, 2022. "The relationship between electronic human resource management and employee job satisfaction in organizational value-creation in Africa: the case of Zimbabwe," African Journal of Economic and Management Studies, Emerald Group Publishing Limited, vol. 14(4), pages 524-538, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mehwish Rafiq & Aimen Hasan & Zahid Latif & Ambreen Kamil & Ali Raza Zaidi & Sudhair Abbas Bangash, 2024. "HRM Strategies and Sustainable Competitive Advantage: Assessing Strategic Agility Mediating Impact," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(3), pages 379-384.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fahad Kamal Alsheref & Hazem Ahmed Khairy & Omar Alsetoohy & Osman Elsawy & Sameh Fayyad & Mahmoud Salama & Bassam Samir Al-Romeedy & Shimaa Abo Elsoad Mohamed Soliman, 2024. "Catalyzing Green Identity and Sustainable Advantage in Tourism and Hotel Businesses," Sustainability, MDPI, vol. 16(12), pages 1-26, June.
    2. Rodrigo-Alarcón, Job & García-Villaverde, Pedro M. & Ruiz-Ortega, María J. & Parra-Requena, Gloria, 2018. "From social capital to entrepreneurial orientation: The mediating role of dynamic capabilities," European Management Journal, Elsevier, vol. 36(2), pages 195-209.
    3. Khalid Mehmood & Pradeep Kautish & Sachin Kumar Mangla & Ahsan Ali & Yigit Kazancoglu, 2024. "Navigating a net‐zero economy future: Antecedents and consequences of net‐zero economy‐based green innovation," Business Strategy and the Environment, Wiley Blackwell, vol. 33(5), pages 4175-4197, July.
    4. Samuel Adomako & Nguyen Phong Nguyen, 2023. "Co‐innovation behavior and sustainable innovation in competitive environments," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(3), pages 1735-1747, June.
    5. Hazem Ahmed Khairy & Mohamed Ahmed & Arwa Asiri & Foziah Gazzawe & Mohamed A. Abdel Fatah & Naim Ahmad & Ayman Qahmash & Mohamed Fathy Agina, 2024. "Catalyzing Green Work Engagement in Hotel Businesses: Leveraging Artificial Intelligence," Sustainability, MDPI, vol. 16(16), pages 1-17, August.
    6. Abiodun Tope Samson, 2015. "The Impact of Entrepreneurial Orientation, Reconfiguring Capability and Moderation of Environmental Turbulence on Export Performance of SMEs in Nigeria," Journal of Economics and Behavioral Studies, AMH International, vol. 7(3), pages 76-87.
    7. Kusa, Rafał & Suder, Marcin & Duda, Joanna, 2023. "Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    8. Tobias Knabke & Sebastian Olbrich, 2018. "Building novel capabilities to enable business intelligence agility: results from a quantitative study," Information Systems and e-Business Management, Springer, vol. 16(3), pages 493-546, August.
    9. Serdar Çop & Victor Oluwafemi Olorunsola & Uju Violet Alola, 2021. "Achieving environmental sustainability through green transformational leadership policy: Can green team resilience help?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(1), pages 671-682, January.
    10. FeCheng Ma & Farhan Khan & Kashif Ullah Khan & Si XiangYun, 2021. "Investigating the Impact of Information Technology, Absorptive Capacity, and Dynamic Capabilities on Firm Performance: An Empirical Study," SAGE Open, , vol. 11(4), pages 21582440211, November.
    11. Dominik M. Wielgos & Christian Homburg & Christina Kuehnl, 2021. "Digital business capability: its impact on firm and customer performance," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 762-789, July.
    12. Zhonghua Zhao & Fanchen Meng & Yin He & Zhouyang Gu, 2019. "The Influence of Corporate Social Responsibility on Competitive Advantage with Multiple Mediations from Social Capital and Dynamic Capabilities," Sustainability, MDPI, vol. 11(1), pages 1-16, January.
    13. Sirén, Charlotta & Kohtamäki, Marko, 2016. "Stretching strategic learning to the limit: The interaction between strategic planning and learning," Journal of Business Research, Elsevier, vol. 69(2), pages 653-663.
    14. Yi-Ju Lo & Tung Hung, 2015. "Structure offshoring and returns on offshoring," Asia Pacific Journal of Management, Springer, vol. 32(2), pages 443-479, June.
    15. Quan Anh Nguyen & Gillian Sullivan Mort, 0. "Conceptualising organisational-level and microfoundational capabilities: an integrated view of born-globals’ internationalisation," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-23.
    16. Aleknavičiūtė Rasa & Skvarciany Viktorija & Survilaitė Simona, 2016. "The Role of Human Capital for National Innovation Capability in Eu Countries," Economics and Culture, Sciendo, vol. 13(1), pages 114-125, June.
    17. Yuemei Ding & Dequan Zheng & Xiaoyu Niu, 2023. "Collaborative Green Innovation of Livestock Product Three-Level Supply Chain Traceability System: A Value Co-Creation Perspective," Sustainability, MDPI, vol. 16(1), pages 1-28, December.
    18. Gebauer, Heiko & Worch, Hagen & Truffer, Bernhard, 2012. "Absorptive capacity, learning processes and combinative capabilities as determinants of strategic innovation," European Management Journal, Elsevier, vol. 30(1), pages 57-73.
    19. Amandine Maus & Sylvie Sammut, 2018. "Business model innovation in incubators: the role played by dynamic capabilities theory," Post-Print hal-02466175, HAL.
    20. Zhiwei Yan & Xuerong Peng & Seoki Lee & Leibao Zhang, 2023. "How do multiple cognitions shape corporate proactive environmental strategies? The joint effects of environmental awareness and entrepreneurial orientation," Asian Business & Management, Palgrave Macmillan, vol. 22(4), pages 1592-1617, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:23:p:16382-:d:1289719. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.