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Psychological Factors Linking Perceived CSR to OCB: The Role of Organizational Pride, Collectivism, and Person–Organization Fit

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  • Eaint Yadanar Oo

    (Business School, Korea University; 145 Anam-ro, Seongbuk-gu, Seoul 02841, Korea)

  • Heajung Jung

    (School of Business, Konkuk University, 120 Neungdong-ro, Gwanjin-gu, Seoul 05029, Korea)

  • In-Jo Park

    (Department of Psychology, Henan University, 1 Jinming St., Kaifeng 475004, Henan, China)

Abstract

Despite a growing amount of research on the impact of perceived corporate social responsibility (CSR) on employee behavior, psychological factors explaining why and for whom the relationship holds have yet to be fully investigated. Drawing on social identity theory, this study examined organizational pride as the underlying psychological mechanism explaining the relationship between CSR perception and organizational citizenship behavior (OCB), and tested the moderating effects by two individual difference variables: collectivism orientation and person–organization fit. Analyses of survey data collected from 210 employees in South Korea showed that organizational pride mediated the CSR perception–OCB relationship. In addition, collectivism orientation strengthens the CSR–pride relationship, while person–organization fit strengthens the OCB–pride relationship. This research contributes to the relevant literature by stressing the importance of individual characteristics in predicting and understanding the effects of CSR perception on employee behavior.

Suggested Citation

  • Eaint Yadanar Oo & Heajung Jung & In-Jo Park, 2018. "Psychological Factors Linking Perceived CSR to OCB: The Role of Organizational Pride, Collectivism, and Person–Organization Fit," Sustainability, MDPI, vol. 10(7), pages 1-16, July.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:7:p:2481-:d:158199
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    Cited by:

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    13. Pasricha, Palvi & Nivedhitha, K.S. & Raghuvanshi, Juhi, 2023. "The perceived CSR-innovative behavior conundrum: Towards unlocking the socio-emotional black box," Journal of Business Research, Elsevier, vol. 161(C).
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    17. Sadia Cheema & Bilal Afsar & Basheer M. Al‐Ghazali & Ahsen Maqsoom, 2020. "Retracted: How employee's perceived corporate social responsibility affects employee's pro‐environmental behaviour? The influence of organizational identification, corporate entrepreneurship, and envi," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 616-629, March.
    18. Erhan Boğan & Bekir Bora Dedeoğlu, 2020. "Hotel employees' corporate social responsibility perception and organizational citizenship behavior: Perceived external prestige and pride in organization as serial mediators," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2342-2353, September.
    19. Mourad Mansour & Mohammed Abdulrazzaq Alaghbari & Baligh Beshr & Basheer M. Al-Ghazali, 2023. "Perceived CSR on Career Satisfaction: A Moderated Mediation Model of Cultural Orientation (Collectivism and Masculinity) and Organisational Pride," Sustainability, MDPI, vol. 15(6), pages 1-20, March.
    20. Stuart C. Carr & Ines Meyer & Mahima Saxena & Christian Seubert & Lisa Hopfgartner & Bimal Arora & Divya Jyoti & Robert Rugimbana & Heather Kempton & Leo Marai, 2022. "“Our fair trade coffee tastes better”: It might, but under what conditions?," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(2), pages 597-612, June.
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    22. Slobodan Marić & Nemanja Berber & Agneš Slavić & Marko Aleksić, 2021. "The Mediating Role of Employee Commitment in the Relationship Between Corporate Social Responsibility and Firm Performance in Serbia," SAGE Open, , vol. 11(3), pages 21582440211, August.
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