IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i6p3719-d775900.html
   My bibliography  Save this article

Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China

Author

Listed:
  • Hongshan Lai

    (ISCTE-University Institute of Lisbon, 1649-026 Lisboa, Portugal)

  • Md Altab Hossin

    (School of Management and Economics, University of Electronic Science and Technology of China, Chengdu 611731, China)

  • Jieyun Li

    (Sichuan Dadao Tongxing Robot Co., Ltd., Chengdu 610000, China)

  • Ruping Wang

    (School of Management, China West Normal University, Nanchong 637002, China)

  • Md Sajjad Hosain

    (Business School, Sichuan University, Chengdu 610065, China)

Abstract

The outbreak of COVID-19 has exerted an enormous impact on society, enterprises, and individuals. It has affected the work attitudes and psychology of employees to a certain extent and their job stress (JS) has also augmented accordingly, leading to increased turnover intention (TI). With the survey responses of 720 employees of small and medium enterprises (SMEs) in China as the sample, we studied the impact of COVID-19 related JS and TI with the moderating effect of perceived organizational support (POS). We utilized linear and multiple regression analysis using Windows SPSS 25. The research findings indicated that the JS caused by COVID-19 in the first affected region (Hubei) was significantly stronger than that in other regions (non-Hubei). JS had a significant positive relationship with employees’ TI, while POS had a significant negative connection with employees’ TI. We also identified that POS weakened the positive association between JS and employees’ TI. These findings are expected to be conducive to and conductive for the upcoming theoretical and empirical investigations as the founding guidelines, as well as for managers in formulating effective policies to curb JS, which would ultimately be helpful in reducing TI.

Suggested Citation

  • Hongshan Lai & Md Altab Hossin & Jieyun Li & Ruping Wang & Md Sajjad Hosain, 2022. "Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China," IJERPH, MDPI, vol. 19(6), pages 1-19, March.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:6:p:3719-:d:775900
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/6/3719/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/6/3719/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Md Altab Hossin & Md Sajjad Hosain & Michelle Frempomaa Frempong & Stephen Sarfo Adu-Yeboah & Mohitul Ameen Ahmed Mustafi, 2021. "What Drives Sustainable Organizational Performance? The Roles of Perceived Organizational Support and Sustainable Organizational Reputation," Sustainability, MDPI, vol. 13(22), pages 1-19, November.
    2. Hossain, Mohammad Rokibul & Akhter, Fahmida & Sultana, Mir Misnad, 2022. "SMEs in Covid-19 Crisis and Combating Strategies: A Systematic Literature Review (SLR) and A Case from Emerging Economy," Operations Research Perspectives, Elsevier, vol. 9(C).
    3. Robert H. Topel & Michael P. Ward, 1992. "Job Mobility and the Careers of Young Men," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 107(2), pages 439-479.
    4. Yuan‐Ping Chang & De‐Chih Lee & Shu‐Chen Chang & Yi‐Hua Lee & Hsiu‐Hung Wang, 2019. "Influence of work excitement and workplace violence on professional commitment and turnover intention among hospital nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(11-12), pages 2171-2180, June.
    5. Barbara Siuta-Tokarska, 2021. "SMEs during the COVID-19 Pandemic Crisis. The Sources of Problems, the Effects of Changes, Applied Tools and Management Strategies—The Example of Poland," Sustainability, MDPI, vol. 13(18), pages 1-13, September.
    6. James Anderson & David Gerbing, 1984. "The effect of sampling error on convergence, improper solutions, and goodness-of-fit indices for maximum likelihood confirmatory factor analysis," Psychometrika, Springer;The Psychometric Society, vol. 49(2), pages 155-173, June.
    7. GholamReza Zandi & Imran Shahzad & Muhammad Farrukh & Sebastian Kot, 2020. "Supporting Role of Society and Firms to COVID-19 Management among Medical Practitioners," IJERPH, MDPI, vol. 17(21), pages 1-16, October.
    8. Kim, Ahraemi & Mor Barak, Michàlle E., 2015. "The mediating roles of leader–member exchange and perceived organizational support in the role stress–turnover intention relationship among child welfare workers: A longitudinal analysis," Children and Youth Services Review, Elsevier, vol. 52(C), pages 135-143.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Su Tao & Jinmiao Hao & Jicong Yu, 2022. "How Does Perceived Organizational Support Reduce the Effect of Working Environmental Risk on Occupational Strain? A Study of Chinese Geological Investigators," IJERPH, MDPI, vol. 20(1), pages 1-14, December.
    2. Tayo Onijigin & Hale Özgit & Shiva Ilkhanizadeh, 2023. "The Nexus between Organisational Identification and Employees’ Behavioural Outcomes: Evidence from Ecotourism Businesses," Sustainability, MDPI, vol. 15(11), pages 1-14, May.
    3. Yu Li & Hao Li, 2024. "Examining the Relationship Between Emotional Intelligence and Tacit Knowledge Sharing using a Moderated Mediation Model," SAGE Open, , vol. 14(3), pages 21582440241, September.
    4. Ibrahim A. Elshaer & Mohamed Algezawy & Mohanad M. S. Ghaleb & Shaimaa A. Mohamed & Alaa M. S. Azazz, 2023. "The Impact of Social Loafing on Turnover Intention for Tourism Employees Post COVID-19: The Mediating Role of Mental Health," IJERPH, MDPI, vol. 20(9), pages 1-16, May.
    5. Md Altab Hossin & Lie Chen & Md Sajjad Hosain & Isaac Owusu Asante, 2022. "Does COVID-19 Fear Induce Employee Innovation Performance Deficiency? Examining the Mediating Role of Psychological Stress and Moderating Role of Organizational Career Support," IJERPH, MDPI, vol. 19(16), pages 1-22, August.
    6. Ping Sun & Xiaoming Zhou & Cui Shao & Wenli Wang & Jinkun Sun, 2022. "The Impacts of Environmental Dynamism on Chinese Tour Guides’ Sustainable Performance: Factors Related to Vitality, Positive Stress Mindset and Supportive Policy," IJERPH, MDPI, vol. 19(15), pages 1-15, July.
    7. Lavinia Denisia Cuc & Andrea Feher & Paul Nichita Cuc & Silviu Gabriel Szentesi & Dana Rad & Gavril Rad & Mioara Florina Pantea & Cosmin Silviu Raul Joldes, 2022. "A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context," IJERPH, MDPI, vol. 19(19), pages 1-20, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Krystyna Brzozowska & Małgorzata Gorzałczyńska-Koczkodaj & Elżbieta Ociepa-Kicińska & Przemysław Pluskota, 2023. "The Impact of the COVID-19 Pandemic on Financial Condition and Mortality in Polish Regions," Sustainability, MDPI, vol. 15(11), pages 1-18, June.
    2. Ghosh, Suman, 2007. "Job mobility and careers in firms," Labour Economics, Elsevier, vol. 14(3), pages 603-621, June.
    3. Jeremy T. Fox, 2010. "Estimating the Employer Switching Costs and Wage Responses of Forward-Looking Engineers," Journal of Labor Economics, University of Chicago Press, vol. 28(2), pages 357-412, April.
    4. Adele Bergin, 2015. "Employer Changes and Wage Changes: Estimation with Measurement Error in a Binary Variable," LABOUR, CEIS, vol. 29(2), pages 194-223, June.
    5. Luke Butcher & Ian Phau & Min Teah, 2016. "Brand prominence in luxury consumption: Will emotional value adjudicate our longing for status?," Journal of Brand Management, Palgrave Macmillan, vol. 23(6), pages 701-715, November.
    6. Alex Bell & Raj Chetty & Xavier Jaravel & Neviana Petkova & John Van Reenen, 2019. "Who Becomes an Inventor in America? The Importance of Exposure to Innovation," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 134(2), pages 647-713.
    7. Volker Tjaden & Felix Wellschmied, 2014. "Quantifying the Contribution of Search to Wage Inequality," American Economic Journal: Macroeconomics, American Economic Association, vol. 6(1), pages 134-161, January.
    8. Enno Siemsen & Kenneth A. Bollen, 2007. "Least Absolute Deviation Estimation in Structural Equation Modeling," Sociological Methods & Research, , vol. 36(2), pages 227-265, November.
    9. Clemens Noelke & Daniel Horn, 2011. "Social Transformation and the Transition from Vocational Education to Work," Budapest Working Papers on the Labour Market 1105, Institute of Economics, Centre for Economic and Regional Studies.
    10. repec:spo:wpecon:info:hdl:2441/6ggbvnr6munghes9od0s108ro is not listed on IDEAS
    11. Pedros Silos & Eric Smith, 2015. "Human Capital Portfolios," Review of Economic Dynamics, Elsevier for the Society for Economic Dynamics, vol. 18(3), pages 635-652, July.
    12. Bergin, Adele, 2009. "Job Mobility in Ireland," The Economic and Social Review, Economic and Social Studies, vol. 40(1), pages 15-47.
    13. In Choi, 2019. "Unit Root Tests for Dependent Micropanels," The Japanese Economic Review, Springer, vol. 70(2), pages 145-167, June.
    14. Girum Abebe & A Stefano Caria & Marcel Fafchamps & Paolo Falco & Simon Franklin & Simon Quinn, 2021. "Anonymity or Distance? Job Search and Labour Market Exclusion in a Growing African City [Endogenous Stratification in Randomized Experiments]," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 88(3), pages 1279-1310.
    15. Joyce K. Hahn & Henry R. Hyatt & Hubert P. Janicki & Stephen R. Tibbets, 2017. "Job-to-Job Flows and Earnings Growth," American Economic Review, American Economic Association, vol. 107(5), pages 358-363, May.
    16. Henry Hyatt & Erika McEntarfer & Ken Ueda & Alexandria Zhang, 2016. "Interstate Migration and Employer-to-Employer Transitions in the U.S.: New Evidence from Administrative Records Data," Working Papers 16-44, Center for Economic Studies, U.S. Census Bureau.
    17. Yuan, Ke-Hai & Chan, Wai, 2008. "Structural equation modeling with near singular covariance matrices," Computational Statistics & Data Analysis, Elsevier, vol. 52(10), pages 4842-4858, June.
    18. David Card & Ana Rute Cardoso & Joerg Heining & Patrick Kline, 2018. "Firms and Labor Market Inequality: Evidence and Some Theory," Journal of Labor Economics, University of Chicago Press, vol. 36(S1), pages 13-70.
    19. Mansoora Ahmed & Sun Zehou & Syed Ali Raza & Muhammad Asif Qureshi & Sara Qamar Yousufi, 2020. "Impact of CSR and environmental triggers on employee green behavior: The mediating effect of employee well‐being," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2225-2239, September.
    20. Wen Tang & Xiangyang Zhang & Youyi Tian, 2023. "Investigating Lifelong Learners’ Continuing Learning Intention Moderated by Affective Support in Online Learning," Sustainability, MDPI, vol. 15(3), pages 1-18, January.
    21. Abowd, J.M. & Kramarz, F. & Margolis, D.N., 1998. "Minimum Wages and Employment in France and the United States," Papiers du Laboratoire de Microéconomie Appliquée 1998-12, Université Panthéon-Sorbonne (Paris 1).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:6:p:3719-:d:775900. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.