IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v14y2024i3p21582440241285331.html
   My bibliography  Save this article

Examining the Relationship Between Emotional Intelligence and Tacit Knowledge Sharing using a Moderated Mediation Model

Author

Listed:
  • Yu Li
  • Hao Li

Abstract

This study empirically tested that emotional intelligence as an important antecedent in tacit knowledge sharing through the mediating role of professional commitment as well as the moderating effect of perceived organizational support. A self-administrated questionnaire was employed to collect relevant data from employees working in knowledge-intensive and challenging industries such as IT, semiconductors, electronics, medicine, chemistry and biochemistry. The survey yielded a total of 278 effective responses, PROCESS package developed by Hayes was utilized to evaluate the hypotheses. Consistent with theoretical perspective gained from social exchange theory and self-determination theory, the results indicated that employees with higher level of emotional intelligence tend to have higher professional commitment toward the organization, which further fosters tacit knowledge sharing behavior. Prior research predominantly focused on team and organizational motivations and outcomes, relatively little knowledge is known about the link between individual characteristics and tacit knowledge sharing. The current study aims to contribute to knowledge management literature by addressing such research gap. Theoretical and practical implications were discussed in the last part. JEL Classification: M10, M12, O39.

Suggested Citation

  • Yu Li & Hao Li, 2024. "Examining the Relationship Between Emotional Intelligence and Tacit Knowledge Sharing using a Moderated Mediation Model," SAGE Open, , vol. 14(3), pages 21582440241, September.
    • Handle: RePEc:sae:sagope:v:14:y:2024:i:3:p:21582440241285331
    DOI: 10.1177/21582440241285331
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440241285331
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440241285331?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Handong Tang & Ge Wang & Junwei Zheng & Lan Luo & Guangdong Wu, 2020. "How Does the Emotional Intelligence of Project Managers Affect Employees’ Innovative Behaviors and Job Performance? The Moderating Role of Social Network Structure Hole," SAGE Open, , vol. 10(4), pages 21582440209, October.
    2. Isabelle Dorenkamp & Sascha Ruhle, 2019. "Work–Life Conflict, Professional Commitment, and Job Satisfaction Among Academics," The Journal of Higher Education, Taylor & Francis Journals, vol. 90(1), pages 56-84, January.
    3. Chieh-Peng Lin, 2007. "To Share or Not to Share: Modeling Tacit Knowledge Sharing, Its Mediators and Antecedents," Journal of Business Ethics, Springer, vol. 70(4), pages 411-428, February.
    4. Bojan Obrenovic & Slobodan Obrenovic & Akmal Hudaykulov, 2015. "The value of knowledge sharing: impact of tacit and explicit knowledge sharing on team performance of scientists," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 1(2), pages 33-52, January.
    5. Shumaila Naz & Cai Li & Qasim Ali Nisar & Muhammad Aamir Shafique Khan & Naveed Ahmad & Farooq Anwar, 2020. "A Study in the Relationship Between Supportive Work Environment and Employee Retention: Role of Organizational Commitment and Person–Organization Fit as Mediators," SAGE Open, , vol. 10(2), pages 21582440209, May.
    6. Ladislav Mura & Tibor Zsigmond & Renáta Machová, 2021. "The effects of emotional intelligence and ethics of SME employees on knowledge sharing in Central-European countries," Oeconomia Copernicana, Institute of Economic Research, vol. 12(4), pages 907-934, December.
    7. Jialin Yi, 2009. "A measure of knowledge sharing behavior: scale development and validation," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 7(1), pages 65-81, March.
    8. Catherine Prentice & Susan Zeidan & Mai Nguyen, 2023. "Want to feel better, share what you know," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 21(5), pages 1008-1019, September.
    9. Chun-hsi Chen & Rui Kao, 2012. "Work Values and Service-Oriented Organizational Citizenship Behaviors: The Mediation of Psychological Contract and Professional Commitment: A Case of Students in Taiwan Police College," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 107(1), pages 149-169, May.
    10. Mohan Subramaniam & N. Venkatraman, 2001. "Determinants of transnational new product development capability: testing the influence of transferring and deploying tacit overseas knowledge," Strategic Management Journal, Wiley Blackwell, vol. 22(4), pages 359-378, April.
    11. Anna Jonsson & Thomas Kalling, 2007. "Challenges to knowledge sharing across national and intra-organizational boundaries: case studies of IKEA and SCA Packaging," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 5(3), pages 161-172, August.
    12. Hindah Mustika & Anis Eliyana & Tri Siwi Agustina & Aisha Anwar, 2022. "Testing the Determining Factors of Knowledge Sharing Behavior," SAGE Open, , vol. 12(1), pages 21582440221, February.
    13. Francis Donkor & Zhou Dongmei & Isaac Sekyere, 2021. "The Mediating Effects of Organizational Commitment on Leadership Styles and Employee Performance in SOEs in Ghana: A Structural Equation Modeling Analysis," SAGE Open, , vol. 11(2), pages 21582440211, May.
    14. Matzler, Kurt & Renzl, Birgit & Müller, Julia & Herting, Stephan & Mooradian, Todd A., 2008. "Personality traits and knowledge sharing," Journal of Economic Psychology, Elsevier, vol. 29(3), pages 301-313, June.
    15. Matzler, Kurt & Mueller, Julia, 2011. "Antecedents of knowledge sharing - Examining the influence of learning and performance orientation," Journal of Economic Psychology, Elsevier, vol. 32(3), pages 317-329, June.
    16. Hongshan Lai & Md Altab Hossin & Jieyun Li & Ruping Wang & Md Sajjad Hosain, 2022. "Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China," IJERPH, MDPI, vol. 19(6), pages 1-19, March.
    17. Suddaby, Roy & Gendron, Yves & Lam, Helen, 2009. "The organizational context of professionalism in accounting," Accounting, Organizations and Society, Elsevier, vol. 34(3-4), pages 409-427, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Stephanie B Linek & Benedikt Fecher & Sascha Friesike & Marcel Hebing, 2017. "Data sharing as social dilemma: Influence of the researcher’s personality," PLOS ONE, Public Library of Science, vol. 12(8), pages 1-24, August.
    2. Bojan Obrenovic & Shuhrat Jalilov, 2014. "Building a better national innovation system through effective knowledge sharing: A case of Croatia," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 1(1), pages 41-51, December.
    3. Yang Cai & Youming Song & Xia Xiao & Wendian Shi, 2020. "The Effect of Social Capital on Tacit Knowledge-Sharing Intention: The Mediating Role of Employee Vigor," SAGE Open, , vol. 10(3), pages 21582440209, July.
    4. Klockmann, Victor & von Schenk, Alicia, 2023. "Patronizing behavior in heterogeneous teams: A laboratory experiment," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 107(C).
    5. Cui, Xiling, 2017. "In- and extra-role knowledge sharing among information technology professionals: The five-factor model perspective," International Journal of Information Management, Elsevier, vol. 37(5), pages 380-389.
    6. Mumtaz Ali Memon & Khalil Md Nor & Rohani Salleh, 2016. "Personality Traits Influencing Knowledge Sharing in Student–Supervisor Relationship: A Structural Equation Modelling Analysis," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(02), pages 1-18, June.
    7. Darius Fatemi & John Hasseldine & Peggy Hite, 2020. "The Influence of Ethical Codes of Conduct on Professionalism in Tax Practice," Journal of Business Ethics, Springer, vol. 164(1), pages 133-149, June.
    8. Fang Li & Sheng Zhang & Yuhuan Jin, 2018. "Sustainability of University Technology Transfer: Mediating Effect of Inventor’s Technology Service," Sustainability, MDPI, vol. 10(6), pages 1-17, June.
    9. Marwan Al-Zoubi, 2016. "Work Values of Jordanian Fresh Graduates," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(7), pages 237-237, June.
    10. Donna Bobek & Amy Hageman & Robin Radtke, 2015. "The Influence of Roles and Organizational Fit on Accounting Professionals’ Perceptions of their Firms’ Ethical Environment," Journal of Business Ethics, Springer, vol. 126(1), pages 125-141, January.
    11. Kawai, Norifumi & Chung, Chul, 2019. "Expatriate utilization, subsidiary knowledge creation and performance: The moderating role of subsidiary strategic context," Journal of World Business, Elsevier, vol. 54(1), pages 24-36.
    12. Zheng, Leven J. & Fan, Youqing & Wang, Huan & Liu, Wei, 2021. "Born innovator? How founder birth order influences product innovation generation and adoption in entrepreneurial firms," Journal of Business Research, Elsevier, vol. 136(C), pages 414-430.
    13. Peltokorpi, Vesa, 2015. "Corporate Language Proficiency and Reverse Knowledge Transfer in Multinational Corporations: Interactive Effects of Communication Media Richness and Commitment to Headquarters," Journal of International Management, Elsevier, vol. 21(1), pages 49-62.
    14. Jacob, Jojo & Belderbos, René & Lokshin, Boris, 2023. "Entangled modes: Boundaries to effective international knowledge sourcing through technology alliances and technology-based acquisitions," Technovation, Elsevier, vol. 122(C).
    15. Sandro Montresor & Antonio Vezzani, 2015. "On the R&D giants’ shoulders: do FDI help to stand on them?," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 42(1), pages 33-60, March.
    16. Aurora I. Maynez Guaderrama & Judith Cavazos Arroyo & Santiago Ibarreche Suarez & Jose Pablo Nuno de la Parra, 2012. "Trust, Commitment And Intention To Share: Influencing Variables To Transfer Knowledge Within Organizations?, Confianza, Compromiso E Intencion Para Compartir: ¿Variables Influyentes Para Transferir C," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 5(5), pages 21-40.
    17. Yulin Fang & Guo‐Liang Frank Jiang & Shige Makino & Paul W. Beamish, 2010. "Multinational Firm Knowledge, Use of Expatriates, and Foreign Subsidiary Performance," Journal of Management Studies, Wiley Blackwell, vol. 47(1), pages 27-54, January.
    18. Tae-Soo Ha & Kuk-Kyoung Moon, 2023. "Distributive Justice, Goal Clarity, and Organizational Citizenship Behavior: The Moderating Role of Transactional and Transformational Leadership," Sustainability, MDPI, vol. 15(9), pages 1-20, April.
    19. Cui Rixiao & Wang Juanru & Zhang Yu, 2019. "Study on the Performance Evaluation of Expatriate Technician in Multinational Corporations," Journal of Systems Science and Information, De Gruyter, vol. 7(5), pages 462-473, October.
    20. Szukits, Ágnes, 2019. "Controllers’ profession in contemporary organisations – Evidence from Hungary," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 24(1), pages 8-31.

    More about this item

    Keywords

    tacit knowledge sharing; knowledge management; emotional intelligence; professional commitment; perceived organizational support;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O39 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:14:y:2024:i:3:p:21582440241285331. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.