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Funeral and Mortuary Operators: The Role of Stigma, Incivility, Work Meaningfulness and Work–Family Relation to Explain Occupational Burnout

Author

Listed:
  • Gloria Guidetti

    (Department of Psychological, Health and Territorial Sciences, University G. d’Annunzio of Chieti-Pescara, Via dei Vestini 31, 66100 Chieti, Italy)

  • Annalisa Grandi

    (Department of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy)

  • Daniela Converso

    (Department of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy)

  • Nicoletta Bosco

    (Department of Cultures, Politics and Society, University of Turin, Lungo Dora Siena 100/A, 10124 Turin, Italy)

  • Stefania Fantinelli

    (Department of Psychological, Health and Territorial Sciences, University G. d’Annunzio of Chieti-Pescara, Via dei Vestini 31, 66100 Chieti, Italy)

  • Margherita Zito

    (Department of Business, Law, Economics and Consumer Behaviour “Carlo A. Ricciardi”, Università IULM, Via Carlo Bo 1, 20143 Milan, Italy)

  • Lara Colombo

    (Department of Psychology, University of Turin, Via Verdi 10, 10124 Turin, Italy)

Abstract

The funeral and mortuary sector, including funeral homes, cemeteries and crematoria, is a largely neglected sector in regard to the study of occupational factors that can affect the quality of working life. The present study aimed at overcoming this gap by investigating job demands and resources that may affect burnout levels. Data were collected through a self-report questionnaire involving funeral industry employees (N = 229) from cemetery, morgues, crematoria and funeral agencies in a Northern Italian region. The survey was cross-sectional and non-randomized. Results reveal that among job demands, stigma consciousness, supervisor incivility and work-to-family negative spillover significantly affect levels of burnout, whereas meaningfulness of work and family-to-work positive spillover may represent relevant resources to counter the onset of burnout. The results of this study contribute to new insights into the psychosocial working conditions that affect occupational wellbeing among the funeral industry sector by also giving insight into how to promote resources to prevent burnout.

Suggested Citation

  • Gloria Guidetti & Annalisa Grandi & Daniela Converso & Nicoletta Bosco & Stefania Fantinelli & Margherita Zito & Lara Colombo, 2021. "Funeral and Mortuary Operators: The Role of Stigma, Incivility, Work Meaningfulness and Work–Family Relation to Explain Occupational Burnout," IJERPH, MDPI, vol. 18(13), pages 1-16, June.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:13:p:6691-:d:579358
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    References listed on IDEAS

    as
    1. Shantz, Amanda & Booth, Jonathan E., 2014. "Service employees and self-verification: the roles of occupational stigma consciousness and core self-evaluations," LSE Research Online Documents on Economics 65956, London School of Economics and Political Science, LSE Library.
    2. Ines Testoni & Vito Fabio Sblano & Lorenza Palazzo & Sara Pompele & Michael Alexander Wieser, 2020. "The Hospice as a Learning Environment: A Follow-Up Study with a Palliative Care Team," IJERPH, MDPI, vol. 17(20), pages 1-13, October.
    3. Gloria Guidetti & Sara Viotti & Rosa Badagliacca & Lara Colombo & Daniela Converso, 2019. "Can mindfulness mitigate the energy-depleting process and increase job resources to prevent burnout? A study on the mindfulness trait in the school context," PLOS ONE, Public Library of Science, vol. 14(4), pages 1-17, April.
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