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Leaving in Mascot of Silence: Organizational Determinants of Employee Turnover Intentions in Mediating and Moderating Roles of Quiescent Silence and Coworker Support in a Russian Context

Author

Listed:
  • Kashif Muhammad

    (GIFT University Gujranwala, Gujranwala 52250, Pakistan)

  • Petrovskaya Irina

    (Lomonsov Moscow State University Business School, 1-52 Leninskie Gory, Moscow 119234 Russia)

  • Samad Sarminah

    (College of Business and Administration, Princess Nourah bint Abdulrahman University, Saudi Arabia, Riyadh, PO Box 84428;)

  • Wijenayake Shanika

    (University of Kelaniya, University Kandy Road Kelaniya, 11600, Sri Lanka)

Abstract

Purpose: Drawing on social exchange theory (SET), this study explores the mediating role of quiescent silence as a link between organizational stressors and turnover intentions among Russian frontline employees (FLEs). Furthermore, we aim to investigate whether coworker support moderates the relationship between quiescent silence and turnover intentions.

Suggested Citation

  • Kashif Muhammad & Petrovskaya Irina & Samad Sarminah & Wijenayake Shanika, 2021. "Leaving in Mascot of Silence: Organizational Determinants of Employee Turnover Intentions in Mediating and Moderating Roles of Quiescent Silence and Coworker Support in a Russian Context," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 29(2), pages 121-146, June.
    • Handle: RePEc:vrs:jmbace:v:29:y:2021:i:2:p:121-146:n:3
    DOI: 10.7206/cemj.2658-0845.48
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    References listed on IDEAS

    as
    1. Ghulam Mustafa & Noorina Ali, 2019. "Rewards, autonomous motivation and turnover intention: Results from a non-Western cultural context," Cogent Business & Management, Taylor & Francis Journals, vol. 6(1), pages 1676090-167, January.
    2. Shantz, Amanda & Booth, Jonathan E., 2014. "Service employees and self-verification: the roles of occupational stigma consciousness and core self-evaluations," LSE Research Online Documents on Economics 65956, London School of Economics and Political Science, LSE Library.
    3. Jennifer Rainer & Joanne Kraenzle Schneider & Rebecca A. Lorenz, 2018. "Ethical dilemmas in nursing: An integrative review," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(19-20), pages 3446-3461, October.
    4. De Clercq, Dirk & Azeem, Muhammad Umer & Haq, Inam Ul & Bouckenooghe, Dave, 2020. "The stress-reducing effect of coworker support on turnover intentions: Moderation by political ineptness and despotic leadership," Journal of Business Research, Elsevier, vol. 111(C), pages 12-24.
    5. repec:iim:iimawp:13106 is not listed on IDEAS
    6. David Whiteside & Laurie Barclay, 2013. "Echoes of Silence: Employee Silence as a Mediator Between Overall Justice and Employee Outcomes," Journal of Business Ethics, Springer, vol. 116(2), pages 251-266, August.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    turnover intentions; abusive supervision; quiescent silence; ethical conflict; perceived injustice; Russia;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights

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