IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i12p4244-d371259.html
   My bibliography  Save this article

When Is the Negative Effect of Abusive Supervision on Task Performance Mitigated? An Empirical Study of Public Service Officers in Korea

Author

Listed:
  • Heetae Park

    (College of Business Administration, Dong-A University, Busan 49237, Korea)

  • Wonseok Choi

    (College of Business Administration, University of Detroit Mercy, Detroit, MI 48221, USA)

  • Seung-Wan Kang

    (College of Business, Gachon University, Seongnam 13120, Korea)

Abstract

Supervisory leadership has occupied an important place in management literature in identifying the supervisory behaviors that are associated with positive outcomes. However, researchers also have turned their attention to the dark side of supervisory behavior, such as abusive supervision. This study investigates the role of coworker support and self-efficacy in the relationship between abusive supervision and the subordinate’s task performance. Data are collected from 192 supervisor–subordinate pairs in the South Korean Army. As hypothesized, when subordinates receive higher levels of coworker support or have higher self-efficacy, abusive supervision is less negatively related to task performance. The implications of the study and directions for future research are discussed.

Suggested Citation

  • Heetae Park & Wonseok Choi & Seung-Wan Kang, 2020. "When Is the Negative Effect of Abusive Supervision on Task Performance Mitigated? An Empirical Study of Public Service Officers in Korea," IJERPH, MDPI, vol. 17(12), pages 1-10, June.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:12:p:4244-:d:371259
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/12/4244/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/17/12/4244/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Silver, William S. & Mitchell, Terence R. & Gist, Marilyn E., 1995. "Responses to Successful and Unsuccessful Performance: The Moderating Effect of Self-Efficacy on the Relationship between Performance and Attributions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(3), pages 286-299, June.
    2. Shubo Liu & Qianlin ZHU & Feng Wei, 2019. "How Abusive Supervision Affects Employees’ Unethical Behaviors: A Moderated Mediation Examination of Turnover Intentions and Caring Climate," IJERPH, MDPI, vol. 16(21), pages 1-14, October.
    3. Joowoong Park & Jae-Suk Yang, 2019. "Moderating Effects of the Timing of Reward Determination and Performance Standards between Rewards and Self-Efficacy for Sustainable Intrinsic Motivation," Sustainability, MDPI, vol. 11(17), pages 1-20, August.
    4. Jean-Pierre Neveu & Stevan E. Hobfoll & Jonathon Halbesleben & M Westman, 2018. "Conservation of resources in the organizational context : the reality of resources and their consequences," Post-Print hal-02472360, HAL.
    5. Maie Stein & Sylvie Vincent-Höper & Marlies Schümann & Sabine Gregersen, 2020. "Beyond Mistreatment at the Relationship Level: Abusive Supervision and Illegitimate Tasks," IJERPH, MDPI, vol. 17(8), pages 1-12, April.
    6. Siyuan Miao & Abdulkhamid Komil ugli Fayzullaev & Alisher Tohirovich Dedahanov, 2020. "Management Characteristics as Determinants of Employee Creativity: The Mediating Role of Employee Job Satisfaction," Sustainability, MDPI, vol. 12(5), pages 1-14, March.
    7. Hyosun Kim & Yunlu Chen & Hyewon Kong, 2019. "Abusive Supervision and Organizational Citizenship Behavior: The Mediating Role of Networking Behavior," Sustainability, MDPI, vol. 12(1), pages 1-18, December.
    8. Haar, Jarrod M. & de Fluiter, Alida & Brougham, David, 2016. "Abusive supervision and turnover intentions: The mediating role of perceived organisational support," Journal of Management & Organization, Cambridge University Press, vol. 22(2), pages 139-153, March.
    9. Donald H. Kluemper & Kevin W. Mossholder & Dan Ispas & Mark N. Bing & Dragos Iliescu & Alexandra Ilie, 2019. "When Core Self-Evaluations Influence Employees’ Deviant Reactions to Abusive Supervision: The Moderating Role of Cognitive Ability," Journal of Business Ethics, Springer, vol. 159(2), pages 435-453, October.
    10. Zubair Akram & Yan Li & Umair Akram, 2019. "When Employees are Emotionally Exhausted Due to Abusive Supervision. A Conservation-of-Resources Perspective," IJERPH, MDPI, vol. 16(18), pages 1-17, September.
    11. Usman Ghani & Timothy Teo & Yan Li & Muhammad Usman & Zia Ul Islam & Habib Gul & Rana Muhammad Naeem & Humera Bahadar & Jing Yuan & Xuesong Zhai, 2020. "Tit for Tat: Abusive Supervision and Knowledge Hiding-The Role of Psychological Contract Breach and Psychological Ownership," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
    12. Faisal Mahmood & Faisal Qadeer & Zaheer Abbas & Muhammadi & Iqtidar Hussain & Maria Saleem & Akhlaq Hussain & Jaffar Aman, 2020. "Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight," Sustainability, MDPI, vol. 12(7), pages 1-16, March.
    13. Glomb, Theresa M. & Hulin, Charles L., 1997. "Anger and Gender Effects in Observed Supervisor-Subordinate Dyadic Interactions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 72(3), pages 281-307, December.
    14. Mathieu, Cynthia & Fabi, Bruno & Lacoursière, Richard & Raymond, Louis, 2016. "The role of supervisory behavior, job satisfaction and organizational commitment on employee turnover," Journal of Management & Organization, Cambridge University Press, vol. 22(1), pages 113-129, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Usman Ghani & Timothy Teo & Yan Li & Muhammad Usman & Zia Ul Islam & Habib Gul & Rana Muhammad Naeem & Humera Bahadar & Jing Yuan & Xuesong Zhai, 2020. "Tit for Tat: Abusive Supervision and Knowledge Hiding-The Role of Psychological Contract Breach and Psychological Ownership," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
    2. Mavis Agyemang Opoku & Hyejung Yoon & Seung-Wan Kang & Myoungsoon You, 2021. "How to Mitigate the Negative Effect of Emotional Exhaustion among Healthcare Workers: The Role of Safety Climate and Compensation," IJERPH, MDPI, vol. 18(12), pages 1-15, June.
    3. Dirk De Clercq & Inam Ul Haq & Muhammad Umer Azeem, 2020. "When does job dissatisfaction lead to deviant behaviour? The critical roles of abusive supervision and adaptive humour," Australian Journal of Management, Australian School of Business, vol. 45(2), pages 294-316, May.
    4. Nguyen, Bach & Tran, Hai-Anh & Stephan, Ute & Van, Ha Nguyen & Anh, Pham Thi Hoang, 2024. "“I can't get it out of my mind” - Why, how, and when crisis rumination leads entrepreneurs to act and pivot during crises," Journal of Business Venturing, Elsevier, vol. 39(4).
    5. Martin Hoegl & Silja Hartmann, 2021. "Bouncing back, if not beyond: Challenges for research on resilience," Asian Business & Management, Palgrave Macmillan, vol. 20(4), pages 456-464, September.
    6. Xiaoxia Huang & Yuyin Liu & Jing Zhao, 2024. "The Impacts of Work-Family Conflict and Corporate Innovation on Organizational Performance," SAGE Open, , vol. 14(2), pages 21582440241, May.
    7. Elfenbein, Hillary Anger, 2007. "Emotion in Organizations: A Review in Stages," Institute for Research on Labor and Employment, Working Paper Series qt2bn0n9mv, Institute of Industrial Relations, UC Berkeley.
    8. Yi Wang & Xianfang Xue & Han Guo, 2022. "The Sustainability of Market Orientation from a Dynamic Perspective: The Mediation of Dynamic Capability and the Moderation of Error Management Climate," Sustainability, MDPI, vol. 14(7), pages 1-15, March.
    9. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    10. Hafiz Ahmad Ashraf & Javed Iqbal & Waqar Munir & Amjad Islam & Farhat Hussain Bazmi, 2023. "Unravelling the Threads of Abusive Supervision: Dynamics, Antecedents, Costs, and Consequences (2000-2023)," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(3), pages 52-62, September.
    11. Luo Lu & Ting-Ting Chang & Shu-Fang Kao & Cary L. Cooper, 2021. "Do Gender and Gender Role Orientation Make a Difference in the Link between Role Demands and Family Interference with Work for Taiwanese Workers?," IJERPH, MDPI, vol. 18(18), pages 1-17, September.
    12. Mashal Ahmed Watoo & Man Cao & Zhao Shuming, 2023. "High-performance work systems and the work–family interface: a cross-level investigation," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 935-954, July.
    13. Zhu Yao & Jinlian Luo & Na Fu & Xianchun Zhang & Qunchao Wan, 2022. "Rational Counterattack: The Impact of Workplace Bullying on Unethical Pro-organizational and Pro-family Behaviors," Journal of Business Ethics, Springer, vol. 181(3), pages 661-682, December.
    14. Muhammad Umer Azeem & Inam Ul Haq & Ghulam Murtaza & Hina Jaffery, 2023. "Challenge–Hindrance Stressors, Helping Behavior and Job Performance: Double-Edged Sword of Religiousness," Journal of Business Ethics, Springer, vol. 184(3), pages 687-699, May.
    15. Taiba Hussain & Alexandra Henderson & Sophia Soyoung Jeong, 2024. "Knowledge Sharing of Self-Initiated Expatriates: The Effects of Job Embeddedness, Career Capital, and Supervisor Incivility," Management International Review, Springer, vol. 64(5), pages 843-870, October.
    16. Nadežda Jankelová & Zuzana Joniaková & Anita Romanová & Katarína Remeňová, 2020. "Motivational factors and job satisfaction of employees in agriculture in the context of performance of agricultural companies in Slovakia," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 66(9), pages 402-412.
    17. Haar, Jarrod & O'Kane, Conor, 2022. "A post-lockdown study of burnout risk amongst New Zealand essential workers," Social Science & Medicine, Elsevier, vol. 306(C).
    18. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    19. D. Sandy Staples & John S. Hulland & Christopher A. Higgins, 1999. "A Self-Efficacy Theory Explanation for the Management of Remote Workers in Virtual Organizations," Organization Science, INFORMS, vol. 10(6), pages 758-776, December.
    20. Zhiyi Gan & Jinhua Gan & Zhiqing E. Zhou & Hanying Tang, 2024. "Organizational Benefits of Commuting Support: The Impact of Flexible Working Hours on Employees’ OCB through Commuting Control," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 174(1), pages 75-89, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:12:p:4244-:d:371259. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.