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Abusive supervision and turnover intentions: The mediating role of perceived organisational support

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  • Haar, Jarrod M.
  • de Fluiter, Alida
  • Brougham, David

Abstract

Abusive supervision has a significant impact on employee turnover intentions. An underexplored factor in this area is the influence of support: we test perceived organisational support as a mediator. The present study utilised data from three distinct populations within New Zealand: (1) ethnically diverse blue-collar workers, (2) Māori (the indigenous people of New Zealand) employees, and (3) Chinese employees working within New Zealand. Structural equation modelling from the combined sample of 432 respondents (in total) showed that the indirect-effects model fit the data best, where abusive supervision was positively related to turnover intentions and negatively towards perceived organisational support; while support was negatively related to turnover intentions. Our findings bear out the notion that organisational support mediates the influence of abusive supervision on turnover intentions, highlighting the effect of organisational influence within this area. By exploring these relationships on three distinct populations, this study improves the generalisability of the related theories.

Suggested Citation

  • Haar, Jarrod M. & de Fluiter, Alida & Brougham, David, 2016. "Abusive supervision and turnover intentions: The mediating role of perceived organisational support," Journal of Management & Organization, Cambridge University Press, vol. 22(2), pages 139-153, March.
    • Handle: RePEc:cup:jomorg:v:22:y:2016:i:02:p:139-153_00
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    Cited by:

    1. Hafiz Ahmad Ashraf & Javed Iqbal & Waqar Munir & Amjad Islam & Farhat Hussain Bazmi, 2023. "Unravelling the Threads of Abusive Supervision: Dynamics, Antecedents, Costs, and Consequences (2000-2023)," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(3), pages 52-62, September.
    2. Karimi, Abdul-Hakim & Rahimi, Abdul-Tawab, 2020. "Factors Affecting Employee Turnover at Architecture Engineering Construction Operations and Management (AECOM) Afghanistan," MPRA Paper 99240, University Library of Munich, Germany.
    3. Dirk De Clercq & Inam Ul Haq & Muhammad Umer Azeem, 2020. "When does job dissatisfaction lead to deviant behaviour? The critical roles of abusive supervision and adaptive humour," Australian Journal of Management, Australian School of Business, vol. 45(2), pages 294-316, May.
    4. Amitabh Anand & Audrey Dalmasso, 2020. "Supervisor Effects on Employee Knowledge Sharing Behaviour in SMEs," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(4), pages 1430-1453, December.
    5. Heetae Park & Wonseok Choi & Seung-Wan Kang, 2020. "When Is the Negative Effect of Abusive Supervision on Task Performance Mitigated? An Empirical Study of Public Service Officers in Korea," IJERPH, MDPI, vol. 17(12), pages 1-10, June.

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