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How to Mitigate the Negative Effect of Emotional Exhaustion among Healthcare Workers: The Role of Safety Climate and Compensation

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  • Mavis Agyemang Opoku

    (College of Business, Gachon University, Seongnam 13120, Korea)

  • Hyejung Yoon

    (The Seoul Institute, 57 Nambusunhwan-ro, 340-gil, Seocho-gu, Seoul 06756, Korea)

  • Seung-Wan Kang

    (College of Business, Gachon University, Seongnam 13120, Korea)

  • Myoungsoon You

    (Department of Public Health Sciences, Graduate School of Public Health, Seoul National University, Seoul 08826, Korea)

Abstract

This study examines the relationship between emotional exhaustion and job satisfaction. We further propose a safety climate and compensation as contextual variables that weaken the effect of emotional exhaustion. Survey data collected from 694 employees of a public hospital provided support for the hypothesized research model. The hierarchical multiple regression results reveal that high emotional exhaustion is negatively related to job satisfaction. In addition, the results suggest that compensation and a safety climate are moderating variables that mitigate the negative effects of emotional exhaustion. The theoretical implications and future directions are discussed.

Suggested Citation

  • Mavis Agyemang Opoku & Hyejung Yoon & Seung-Wan Kang & Myoungsoon You, 2021. "How to Mitigate the Negative Effect of Emotional Exhaustion among Healthcare Workers: The Role of Safety Climate and Compensation," IJERPH, MDPI, vol. 18(12), pages 1-15, June.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:12:p:6641-:d:578586
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    References listed on IDEAS

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    Cited by:

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    2. Wen Zhang & Wei Liu & Yingyee Wu & Chenlu Ma & Xiyao Xiao & Xichao Zhang, 2022. "How Fear of External Threats Plays Roles: An Examination of Supervisors’ Trait Anger, Abusive Supervision, Subordinate Burnout and CCB," IJERPH, MDPI, vol. 19(24), pages 1-15, December.

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