IDEAS home Printed from https://ideas.repec.org/a/eee/touman/v65y2018icp100-115.html
   My bibliography  Save this article

Perceived leader behavioral integrity and employee voice in SMEs travel agents: The mediating role of empowering leader behaviors

Author

Listed:
  • Elsetouhi, Ahmed M.
  • Hammad, Ahmed A.
  • Nagm, Abd-Elhakim A.
  • Elbaz, Ahmed Mohamed

Abstract

This paper investigates how perceived leader behavioral integrity and empowering leader behaviors stimulate employee voice at SMEs travel agents in Egypt. Data were collected from 500 frontline employees. Partial least squares structural equation modeling (PLS–SEM) was employed to test the hypotheses. The findings confirmed that perceived leader behavioral integrity significantly impacted empowering leader behaviors and employee voice. Empowering leader behaviors positively influenced employee voice. Moreover, the results showed that empowering leader behaviors mediated the relationship between perceived leader behavioral integrity and employee voice. Finally, there were no differences between family and non-family businesses in most of the relationships studied.

Suggested Citation

  • Elsetouhi, Ahmed M. & Hammad, Ahmed A. & Nagm, Abd-Elhakim A. & Elbaz, Ahmed Mohamed, 2018. "Perceived leader behavioral integrity and employee voice in SMEs travel agents: The mediating role of empowering leader behaviors," Tourism Management, Elsevier, vol. 65(C), pages 100-115.
    • Handle: RePEc:eee:touman:v:65:y:2018:i:c:p:100-115
    DOI: 10.1016/j.tourman.2017.09.022
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0261517717302121
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.tourman.2017.09.022?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Darin White & Emily Lean, 2008. "The Impact of Perceived Leader Integrity on Subordinates in a Work Team Environment," Journal of Business Ethics, Springer, vol. 81(4), pages 765-778, September.
    2. Tony Simons, 2002. "Behavioral Integrity: The Perceived Alignment Between Managers' Words and Deeds as a Research Focus," Organization Science, INFORMS, vol. 13(1), pages 18-35, February.
    3. Lin, Jo-Hui & Wong, Jehn-Yih & Ho, Ching-hua, 2013. "Promoting frontline employees' quality of life: Leisure benefit systems and work-to-leisure conflicts," Tourism Management, Elsevier, vol. 36(C), pages 178-187.
    4. Elbaz, Ahmed Mohamed & Haddoud, Mohamed Yacine, 2017. "The role of wisdom leadership in increasing job performance: Evidence from the Egyptian tourism sector," Tourism Management, Elsevier, vol. 63(C), pages 66-76.
    5. James R. Detert & Linda K. Treviño, 2010. "Speaking Up to Higher-Ups: How Supervisors and Skip-Level Leaders Influence Employee Voice," Organization Science, INFORMS, vol. 21(1), pages 249-270, February.
    6. Hsin-Hua Hsiung, 2012. "Authentic Leadership and Employee Voice Behavior: A Multi-Level Psychological Process," Journal of Business Ethics, Springer, vol. 107(3), pages 349-361, May.
    7. Robert Goffee & Richard Scase, 1985. "Proprietorial Control In Family Firms: Some Functions Of ‘Quasi‐Organic’ Management Systems," Journal of Management Studies, Wiley Blackwell, vol. 22(1), pages 53-68, January.
    8. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    9. Anne Davis & Hannah Rothstein, 2006. "The Effects of the Perceived Behavioral Integrity of Managers on Employee Attitudes: A Meta-analysis," Journal of Business Ethics, Springer, vol. 67(4), pages 407-419, September.
    10. Abou-Shouk, Mohamed A. & Lim, Wai Mun & Megicks, Phil, 2016. "Using competing models to evaluate the role of environmental pressures in ecommerce adoption by small and medium sized travel agents in a developing country," Tourism Management, Elsevier, vol. 52(C), pages 327-339.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mubasher Javed & Amna Niazi & Yasuo Hoshino & Hamid Hassan & Mujahid Hussain, 2021. "Making Leaders’ and Followers’ Relationship Sustainable: The Impact of Leaders’ Behavioral Integrity on Employees’ Voice in the Banking Sector of Pakistan," Sustainability, MDPI, vol. 13(21), pages 1-14, October.
    2. Inmaculada Silla & Francisco J. Gracia & José M. Peiró, 2020. "Upward Voice: Participative Decision Making, Trust in Leadership and Safety Climate Matter," Sustainability, MDPI, vol. 12(9), pages 1-17, May.
    3. Clark, Daniel R. & Skousen, Bradley R., 2023. "Whistleblowing in entrepreneurial ventures," Journal of Business Venturing Insights, Elsevier, vol. 19(C).
    4. Singh, Sanjay Kumar & Giudice, Manlio Del & Chierici, Roberto & Graziano, Domenico, 2020. "Green innovation and environmental performance: The role of green transformational leadership and green human resource management," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
    5. Young-joo Ahn & Jeanne Bessiere, 2022. "The Role of Participative Leadership in Empowerment and Resident Participation," Sustainability, MDPI, vol. 14(18), pages 1-16, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. He Peng & Feng Wei, 2018. "Trickle-Down Effects of Perceived Leader Integrity on Employee Creativity: A Moderated Mediation Model," Journal of Business Ethics, Springer, vol. 150(3), pages 837-851, July.
    2. He Peng & Feng Wei, 2020. "How and When Does Leader Behavioral Integrity Influence Employee Voice? The Roles of Team Independence Climate and Corporate Ethical Values," Journal of Business Ethics, Springer, vol. 166(3), pages 505-521, October.
    3. Cambier, Fanny & Poncin, Ingrid, 2020. "Inferring brand integrity from marketing communications: The effects of brand transparency signals in a consumer empowerment context," Journal of Business Research, Elsevier, vol. 109(C), pages 260-270.
    4. Chen, Kuan-Yang & Huan, Tzung-Cheng, 2022. "Explore how SME family businesses of travel service industry use market knowledge for product innovation," Journal of Business Research, Elsevier, vol. 151(C), pages 519-530.
    5. David Prottas, 2013. "Relationships Among Employee Perception of Their Manager’s Behavioral Integrity, Moral Distress, and Employee Attitudes and Well-Being," Journal of Business Ethics, Springer, vol. 113(1), pages 51-60, March.
    6. Tony Simons & Hannes Leroy & Veroniek Collewaert & Stijn Masschelein, 2015. "How Leader Alignment of Words and Deeds Affects Followers: A Meta-analysis of Behavioral Integrity Research," Journal of Business Ethics, Springer, vol. 132(4), pages 831-844, December.
    7. Vincent Giolito, 2015. "Toward a unified "Theory Y" of leadership: Leader self-awareness, ethics and integrity as key attributes of positive leadership," Working Papers CEB 15-043, ULB -- Universite Libre de Bruxelles.
    8. Nikolaus Franke & Peter Keinz & Katharina Klausberger, 2013. "“Does This Sound Like a Fair Deal?”: Antecedents and Consequences of Fairness Expectations in the Individual’s Decision to Participate in Firm Innovation," Organization Science, INFORMS, vol. 24(5), pages 1495-1516, October.
    9. Ziya Ete & Olga Epitropaki & Qin Zhou & Les Graham, 2022. "Leader and Organizational Behavioral Integrity and Follower Behavioral Outcomes: The Role of Identification Processes," Journal of Business Ethics, Springer, vol. 176(4), pages 741-760, April.
    10. Lindow, Corinna M. & Stubner, Stephan & Wulf, Torsten, 2010. "Strategic fit within family firms: The role of family influence and the effect on performance," Journal of Family Business Strategy, Elsevier, vol. 1(3), pages 167-178, September.
    11. Syaeful Bahri & Ma’ruf Akbar & Billy Tunas & Sukemi Kadiman, 2019. "Employee’s Performance in a Commission for General Election of Banten Province, an Evidence from Indonesia," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(3), pages 176-197, December.
    12. Yurou Liu & Jinyang Liu, 2024. "Social Integrity and Stock Price Crash Risk," Journal of Business Ethics, Springer, vol. 190(3), pages 703-721, March.
    13. Yi-Hui Ho & Chieh-Yu Lin, 2016. "The Moral Judgment Relationship Between Leaders and Followers: A Comparative Study Across the Taiwan Strait," Journal of Business Ethics, Springer, vol. 134(2), pages 299-310, March.
    14. Homburg, Christian & Böhler, Sina & Hohenberg, Sebastian, 2020. "Organizing for cross-selling: Do it right, or not at all," International Journal of Research in Marketing, Elsevier, vol. 37(1), pages 56-73.
    15. Markus Kreutzer & Laura B. Cardinal & Jorge Walter & Christoph Lechner, 2016. "Formal and Informal Control as Complement or Substitute? The Role of the Task Environment," Strategy Science, INFORMS, vol. 1(4), pages 235-255, December.
    16. K. Michele Kacmar & Reginald Tucker, 2016. "The Moderating Effect of Supervisor’s Behavioral Integrity on the Relationship between Regulatory Focus and Impression Management," Journal of Business Ethics, Springer, vol. 135(1), pages 87-98, April.
    17. Ariail, Donald L. & Khayati, Amine & Shawver, Tara, 2021. "Perceptions by employed accounting students of ethical leadership and political skill: Evidence for including political skill in ethics pedagogy," Journal of Accounting Education, Elsevier, vol. 55(C).
    18. Lyubykh, Zhanna & Alonso, Natalya M. & Turner, Nick, 2024. "Beyond allies and recipients: Exploring observers’ allyship emulation in response to leader allyship," Organizational Behavior and Human Decision Processes, Elsevier, vol. 181(C).
    19. Mariavittoria Cicellin & Donata Mussolino & Riccardo Viganò, 2015. "Gender diversity and father-daughter relationships: understanding the role of paternalistic leadership in family firm succession," International Journal of Business Governance and Ethics, Inderscience Enterprises Ltd, vol. 10(1), pages 97-118.
    20. Yongjun Choi & David J. Yoon & Dongkyu Kim, 2020. "Leader Behavioral Integrity and Employee In-Role Performance: The Roles of Coworker Support and Job Autonomy," IJERPH, MDPI, vol. 17(12), pages 1-14, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:touman:v:65:y:2018:i:c:p:100-115. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/tourism-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.