IDEAS home Printed from https://ideas.repec.org/a/eee/ejores/v153y2004i1p3-27.html
   My bibliography  Save this article

Staff scheduling and rostering: A review of applications, methods and models

Author

Listed:
  • Ernst, A. T.
  • Jiang, H.
  • Krishnamoorthy, M.
  • Sier, D.

Abstract

No abstract is available for this item.

Suggested Citation

  • Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
    • Handle: RePEc:eee:ejores:v:153:y:2004:i:1:p:3-27
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0377-2217(03)00095-X
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Desaulniers, G. & Desrosiers, J. & Dumas, Y. & Marc, S. & Rioux, B. & Solomon, M. M. & Soumis, F., 1997. "Crew pairing at Air France," European Journal of Operational Research, Elsevier, vol. 97(2), pages 245-259, March.
    2. Michael J. Brusco & Larry W. Jacobs & Robert J. Bongiorno & Duane V. Lyons & Baoxing Tang, 1995. "Improving Personnel Scheduling at Airline Stations," Operations Research, INFORMS, vol. 43(5), pages 741-751, October.
    3. Philip E. Taylor & Stephen J. Huxley, 1989. "A Break from Tradition for the San Francisco Police: Patrol Officer Scheduling Using an Optimization-Based Decision Support System," Interfaces, INFORMS, vol. 19(1), pages 4-24, February.
    4. Bianco, Lucio & Bielli, Maurizio & Mingozzi, Aristide & Ricciardelli, Salvatore & Spadoni, Massimo, 1992. "A heuristic procedure for the crew rostering problem," European Journal of Operational Research, Elsevier, vol. 58(2), pages 272-283, April.
    5. Bernardo Nicoletti, 1975. "Automatic Crew Rostering," Transportation Science, INFORMS, vol. 9(1), pages 33-42, February.
    6. Freling, R. & Huisman, D. & Wagelmans, A.P.M., 2000. "Models and algorithms for Integration of Vehicle and Crew Scheduling," ERIM Report Series Research in Management ERS-2000-14-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    7. Cai, X. & Li, K. N., 2000. "A genetic algorithm for scheduling staff of mixed skills under multi-criteria," European Journal of Operational Research, Elsevier, vol. 125(2), pages 359-369, September.
    8. D. Michael Warner, 1976. "Scheduling Nursing Personnel According to Nursing Preference: A Mathematical Programming Approach," Operations Research, INFORMS, vol. 24(5), pages 842-856, October.
    9. Dijkstra, Matthijs C. & Kroon, Leo G. & van Nunen, Jo A. E. E. & Salomon, Marc, 1991. "A DSS for capacity planning of aircraft maintenance personnel," International Journal of Production Economics, Elsevier, vol. 23(1-3), pages 69-78, October.
    10. M. Segal, 1974. "The Operator-Scheduling Problem: A Network-Flow Approach," Operations Research, INFORMS, vol. 22(4), pages 808-823, August.
    11. A.T. Ernst & H. Jiang & M. Krishnamoorthy & H. Nott & D. Sier, 2001. "An Integrated Optimization Model for Train Crew Management," Annals of Operations Research, Springer, vol. 108(1), pages 211-224, November.
    12. D. Dowling & M. Krishnamoorthy & H. Mackenzie & D. Sier, 1997. "Staff rostering at a large international airport," Annals of Operations Research, Springer, vol. 72(0), pages 125-147, January.
    13. Siferd, Sue Perrott & Benton, W. C., 1992. "Workforce staffing and scheduling: Hospital nursing specific models," European Journal of Operational Research, Elsevier, vol. 60(3), pages 233-246, August.
    14. Vincent A. Mabert, 1979. "A Case Study of Encoder Shift Scheduling under Uncertainty," Management Science, INFORMS, vol. 25(7), pages 623-631, July.
    15. L Cavique & C Rego & I Themido, 1999. "Subgraph ejection chains and tabu search for the crew scheduling problem," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 50(6), pages 608-616, June.
    16. Dowsland, Kathryn A., 1998. "Nurse scheduling with tabu search and strategic oscillation," European Journal of Operational Research, Elsevier, vol. 106(2-3), pages 393-407, April.
    17. J. G. Church, 1973. "Sure Staf: A Computerized Staff Scheduling System for Telephone Business Offices," Management Science, INFORMS, vol. 20(4-Part-II), pages 708-720, December.
    18. Larry P. Ritzman & LeRoy J. Krajewski & Michael J. Showalter, 1976. "The Disaggregation of Aggregate Manpower Plans," Management Science, INFORMS, vol. 22(11), pages 1204-1214, July.
    19. Ozkarahan, Irem, 1991. "A disaggregation model of a flexible nurse scheduling support system," Socio-Economic Planning Sciences, Elsevier, vol. 25(1), pages 9-26.
    20. Dodin, B. & Elimam, A. A. & Rolland, E., 1998. "Tabu search in audit scheduling," European Journal of Operational Research, Elsevier, vol. 106(2-3), pages 373-392, April.
    21. R Alvarez-Valdes & E Crespo & J M Tamarit, 1999. "Labour scheduling at an airport refuelling installation," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 50(3), pages 211-218, March.
    22. Ingolfsson, Armann & Amanul Haque, Md. & Umnikov, Alex, 2002. "Accounting for time-varying queueing effects in workforce scheduling," European Journal of Operational Research, Elsevier, vol. 139(3), pages 585-597, June.
    23. Leslie C. Edie, 1954. "Traffic Delays at Toll Booths," Operations Research, INFORMS, vol. 2(2), pages 107-138, May.
    24. Jaumard, Brigitte & Semet, Frederic & Vovor, Tsevi, 1998. "A generalized linear programming model for nurse scheduling," European Journal of Operational Research, Elsevier, vol. 107(1), pages 1-18, May.
    25. Glenn W. Graves & Richard D. McBride & Ira Gershkoff & Diane Anderson & Deepa Mahidhara, 1993. "Flight Crew Scheduling," Management Science, INFORMS, vol. 39(6), pages 736-745, June.
    26. Jacques Desrosiers & Arielle Lasry & Daniel McInnis & Marius M. Solomon & François Soumis, 2000. "Air Transat Uses ALTITUDE to Manage Its Aircraft Routing, Crew Pairing, and Work Assignment," Interfaces, INFORMS, vol. 30(2), pages 41-53, April.
    27. Bruce Faaland & Tom Schmitt, 1993. "Cost-Based Scheduling of Workers and Equipment in a Fabrication and Assembly Shop," Operations Research, INFORMS, vol. 41(2), pages 253-268, April.
    28. Aggarwal, Sumer C., 1982. "A focussed review of scheduling in services," European Journal of Operational Research, Elsevier, vol. 9(2), pages 114-121, February.
    29. Millar, Harvey H. & Kiragu, Mona, 1998. "Cyclic and non-cyclic scheduling of 12 h shift nurses by network programming," European Journal of Operational Research, Elsevier, vol. 104(3), pages 582-592, February.
    30. Karla L. Hoffman & Manfred Padberg, 1993. "Solving Airline Crew Scheduling Problems by Branch-and-Cut," Management Science, INFORMS, vol. 39(6), pages 657-682, June.
    31. Cynthia Barnhart & Ellis L. Johnson & George L. Nemhauser & Martin W. P. Savelsbergh & Pamela H. Vance, 1998. "Branch-and-Price: Column Generation for Solving Huge Integer Programs," Operations Research, INFORMS, vol. 46(3), pages 316-329, June.
    32. Otis B. Jennings & Avishai Mandelbaum & William A. Massey & Ward Whitt, 1996. "Server Staffing to Meet Time-Varying Demand," Management Science, INFORMS, vol. 42(10), pages 1383-1394, October.
    33. Michael Ball & Anito Roberts, 1985. "A Graph Partitioning Approach to Airline Crew Scheduling," Transportation Science, INFORMS, vol. 19(2), pages 107-126, May.
    34. D. Michael Warner & Juan Prawda, 1972. "A Mathematical Programming Model for Scheduling Nursing Personnel in a Hospital," Management Science, INFORMS, vol. 19(4-Part-1), pages 411-422, December.
    35. Michael Ball & Lawrence Bodin & Robert Dial, 1983. "A Matching Based Heuristic for Scheduling Mass Transit Crews and Vehicles," Transportation Science, INFORMS, vol. 17(1), pages 4-31, February.
    36. James R. Evans, 1988. "A Microcomputer-Based Decision Support System for Scheduling Umpires in the American Baseball League," Interfaces, INFORMS, vol. 18(6), pages 42-51, December.
    37. Siferd, Sue Perrott & Benton, W. C., 1994. "A decision modes for shift scheduling of nurses," European Journal of Operational Research, Elsevier, vol. 74(3), pages 519-527, May.
    38. Cynthia Barnhart & Levent Hatay & Ellis L. Johnson, 1995. "Deadhead Selection for the Long-Haul Crew Pairing Problem," Operations Research, INFORMS, vol. 43(3), pages 491-499, June.
    39. Howick, R. S. & Pidd, M., 1990. "Sales force deployment models," European Journal of Operational Research, Elsevier, vol. 48(3), pages 295-310, October.
    40. William J. Abernathy & Nicholas Baloff & John C. Hershey & Sten Wandel, 1973. "A Three-Stage Manpower Planning and Scheduling Model—A Service-Sector Example," Operations Research, INFORMS, vol. 21(3), pages 693-711, June.
    41. Al-Zubaidi, Hassan & Christer, A. H., 1997. "Maintenance manpower modelling for a hospital building complex," European Journal of Operational Research, Elsevier, vol. 99(3), pages 603-618, June.
    42. Sachidanand V. Begur & David M. Miller & Jerry R. Weaver, 1997. "An Integrated Spatial DSS for Scheduling and Routing Home-Health-Care Nurses," Interfaces, INFORMS, vol. 27(4), pages 35-48, August.
    43. J. P. Arabeyre & J. Fearnley & F. C. Steiger & W. Teather, 1969. "The Airline Crew Scheduling Problem: A Survey," Transportation Science, INFORMS, vol. 3(2), pages 140-163, May.
    44. Michel Gamache & François Soumis & Daniel Villeneuve & Jacques Desrosiers & Éric Gélinas, 1998. "The Preferential Bidding System at Air Canada," Transportation Science, INFORMS, vol. 32(3), pages 246-255, August.
    45. Nooriafshar, Mehryar, 1995. "A heuristic approach to improving the design of nurse training schedules," European Journal of Operational Research, Elsevier, vol. 81(1), pages 50-61, February.
    46. Mirela Stojković & François Soumis & Jacques Desrosiers, 1998. "The Operational Airline Crew Scheduling Problem," Transportation Science, INFORMS, vol. 32(3), pages 232-245, August.
    47. Mohan Gopalakrishnan & Srimathy Gopalakrishnan & David M. Miller, 1993. "A Decision Support System for Scheduling Personnel in a Newspaper Publishing Environment," Interfaces, INFORMS, vol. 23(4), pages 104-115, August.
    48. Willie B. Henderson & William L. Berry, 1976. "Heuristic Methods for Telephone Operator Shift Scheduling: An Experimental Analysis," Management Science, INFORMS, vol. 22(12), pages 1372-1380, August.
    49. Sarin, Subhash C. & Aggarwal, Sanjay, 2001. "Modeling and algorithmic development of a staff scheduling problem," European Journal of Operational Research, Elsevier, vol. 128(3), pages 558-569, February.
    50. Lucic, Panta & Teodorovic, Dusan, 1999. "Simulated annealing for the multi-objective aircrew rostering problem," Transportation Research Part A: Policy and Practice, Elsevier, vol. 33(1), pages 19-45, January.
    51. Michel Gamache & François Soumis & Gérald Marquis & Jacques Desrosiers, 1999. "A Column Generation Approach for Large-Scale Aircrew Rostering Problems," Operations Research, INFORMS, vol. 47(2), pages 247-263, April.
    52. Aardal, Karen & Ari, Aysen, 1987. "Decomposition principles applied to the dynamic production and work-force scheduling problem," Engineering Costs and Production Economics, Elsevier, vol. 12(1-4), pages 39-49, July.
    53. Ranga Anbil & Eric Gelman & Bruce Patty & Rajan Tanga, 1991. "Recent Advances in Crew-Pairing Optimization at American Airlines," Interfaces, INFORMS, vol. 21(1), pages 62-74, February.
    54. Rania M. Awad & John W. Chinneck, 1998. "Proctor Assignment at Carleton University," Interfaces, INFORMS, vol. 28(2), pages 58-71, April.
    55. Franz, Lori S. & Baker, Hope M. & Leong, G. Keong & Rakes, Terry R., 1989. "A mathematical model for scheduling and staffing multiclinic health regions," European Journal of Operational Research, Elsevier, vol. 41(3), pages 277-289, August.
    56. Abboud, Nicolas & Inuiguchi, Masahiro & Sakawa, Masatoshi & Uemura, Yoshio, 1998. "Manpower allocation using genetic annealing," European Journal of Operational Research, Elsevier, vol. 111(2), pages 405-420, December.
    57. Paul R. Day & David M. Ryan, 1997. "Flight Attendant Rostering for Short-Haul Airline Operations," Operations Research, INFORMS, vol. 45(5), pages 649-661, October.
    58. Lavoie, Sylvie & Minoux, Michel & Odier, Edouard, 1988. "A new approach for crew pairing problems by column generation with an application to air transportation," European Journal of Operational Research, Elsevier, vol. 35(1), pages 45-58, April.
    59. Bruce Andrews & Henry Parsons, 1993. "Establishing Telephone-Agent Staffing Levels through Economic Optimization," Interfaces, INFORMS, vol. 23(2), pages 14-20, April.
    60. Andrew J. Mason & David M. Ryan & David M. Panton, 1998. "Integrated Simulation, Heuristic and Optimisation Approaches to Staff Scheduling," Operations Research, INFORMS, vol. 46(2), pages 161-175, April.
    61. Maier-Rothe, Christoph & Wolfe, Harry B., 1973. "Cyclical scheduling and allocation of nursing staff," Socio-Economic Planning Sciences, Elsevier, vol. 7(5), pages 471-487, October.
    62. Saligrama R. Agnihothri & Patricia F. Taylor, 1991. "Staffing a Centralized Appointment Scheduling Department in Lourdes Hospital," Interfaces, INFORMS, vol. 21(5), pages 1-11, October.
    63. K A Dowsland & J M Thompson, 2000. "Solving a nurse scheduling problem with knapsacks, networks and tabu search," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(7), pages 825-833, July.
    64. Liang, Timothy T. & Buclatin, Ben B., 1988. "Improving the utilization of training resources through optimal personnel assignment in the U.S. Navy," European Journal of Operational Research, Elsevier, vol. 33(2), pages 183-190, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maenhout, Broos & Vanhoucke, Mario, 2010. "A hybrid scatter search heuristic for personalized crew rostering in the airline industry," European Journal of Operational Research, Elsevier, vol. 206(1), pages 155-167, October.
    2. Nissen, Rüdiger & Haase, Knut, 2004. "Duty-period-based network model for airline crew rescheduling," Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel 581, Christian-Albrechts-Universität zu Kiel, Institut für Betriebswirtschaftslehre.
    3. Zeren, Bahadır & Özcan, Ender & Deveci, Muhammet, 2024. "An adaptive greedy heuristic for large scale airline crew pairing problems," Journal of Air Transport Management, Elsevier, vol. 114(C).
    4. Yan, Shangyao & Tu, Yu-Ping, 2002. "A network model for airline cabin crew scheduling," European Journal of Operational Research, Elsevier, vol. 140(3), pages 531-540, August.
    5. Gang Yu & Michael Argüello & Gao Song & Sandra M. McCowan & Anna White, 2003. "A New Era for Crew Recovery at Continental Airlines," Interfaces, INFORMS, vol. 33(1), pages 5-22, February.
    6. Castillo, Ignacio & Joro, Tarja & Li, Yong Yue, 2009. "Workforce scheduling with multiple objectives," European Journal of Operational Research, Elsevier, vol. 196(1), pages 162-170, July.
    7. Yan, Shangyao & Chang, Jei-Chi, 2002. "Airline cockpit crew scheduling," European Journal of Operational Research, Elsevier, vol. 136(3), pages 501-511, February.
    8. Amy Mainville Cohn & Cynthia Barnhart, 2003. "Improving Crew Scheduling by Incorporating Key Maintenance Routing Decisions," Operations Research, INFORMS, vol. 51(3), pages 387-396, June.
    9. Eveborn, Patrik & Flisberg, Patrik & Ronnqvist, Mikael, 2006. "Laps Care--an operational system for staff planning of home care," European Journal of Operational Research, Elsevier, vol. 171(3), pages 962-976, June.
    10. Peters, Emmanuel & de Matta, Renato & Boe, Warren, 2007. "Short-term work scheduling with job assignment flexibility for a multi-fleet transport system," European Journal of Operational Research, Elsevier, vol. 180(1), pages 82-98, July.
    11. Atoosa Kasirzadeh & Mohammed Saddoune & François Soumis, 2017. "Airline crew scheduling: models, algorithms, and data sets," EURO Journal on Transportation and Logistics, Springer;EURO - The Association of European Operational Research Societies, vol. 6(2), pages 111-137, June.
    12. Deborah L. Kellogg & Steven Walczak, 2007. "Nurse Scheduling: From Academia to Implementation or Not?," Interfaces, INFORMS, vol. 37(4), pages 355-369, August.
    13. Cynthia Barnhart & Peter Belobaba & Amedeo R. Odoni, 2003. "Applications of Operations Research in the Air Transport Industry," Transportation Science, INFORMS, vol. 37(4), pages 368-391, November.
    14. Balaji Gopalakrishnan & Ellis. Johnson, 2005. "Airline Crew Scheduling: State-of-the-Art," Annals of Operations Research, Springer, vol. 140(1), pages 305-337, November.
    15. Beasley, J. E. & Cao, B., 1996. "A tree search algorithm for the crew scheduling problem," European Journal of Operational Research, Elsevier, vol. 94(3), pages 517-526, November.
    16. Mohamed Haouari & Farah Zeghal Mansour & Hanif D. Sherali, 2019. "A New Compact Formulation for the Daily Crew Pairing Problem," Transportation Science, INFORMS, vol. 53(3), pages 811-828, May.
    17. Topaloglu, Seyda, 2009. "A shift scheduling model for employees with different seniority levels and an application in healthcare," European Journal of Operational Research, Elsevier, vol. 198(3), pages 943-957, November.
    18. Desaulniers, G. & Desrosiers, J. & Dumas, Y. & Marc, S. & Rioux, B. & Solomon, M. M. & Soumis, F., 1997. "Crew pairing at Air France," European Journal of Operational Research, Elsevier, vol. 97(2), pages 245-259, March.
    19. Knut Haase & Guy Desaulniers & Jacques Desrosiers, 2001. "Simultaneous Vehicle and Crew Scheduling in Urban Mass Transit Systems," Transportation Science, INFORMS, vol. 35(3), pages 286-303, August.
    20. Linda V. Green & Peter J. Kolesar & João Soares, 2001. "Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands," Operations Research, INFORMS, vol. 49(4), pages 549-564, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:153:y:2004:i:1:p:3-27. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/eor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.