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An Integrated Spatial DSS for Scheduling and Routing Home-Health-Care Nurses

Author

Listed:
  • Sachidanand V. Begur

    (OR Analysis, LCG Consulting, 4962 El Camino Real, Suite 112, Los Altos, California 94022)

  • David M. Miller

    (Department of Management Science and Statistics, University of Alabama and Alabama Productivity Center, PO Box 870318 Tuscaloosa, Alabama 35487-0318)

  • Jerry R. Weaver

    (Department of Management Science and Statistics, PO Box 870226, Tuscaloosa, Alabama 35487-0226)

Abstract

Currently over 10,000 organizations in the United States provide nursing-related services in patients' homes. These organizations face an interesting manpower-deployment decision problem—scheduling which available nurse to see which patient, when, and what travel routes to use. Such issues as adhering to physician-specified requirements on the number of weekly visits make the underlying optimization problem challenging. In a joint project, the University of Alabama's Productivity Center and the Visiting Nurses Association developed a spatial decision support system (SDSS) to address this problem. It successfully integrates stand-alone PC-based geographic-information-system software with scheduling heuristics and databases to form a user-friendly tool that saves the association travel time and schedule-preparation time (over $20,000 a year) and improves the balance of work among nurses.

Suggested Citation

  • Sachidanand V. Begur & David M. Miller & Jerry R. Weaver, 1997. "An Integrated Spatial DSS for Scheduling and Routing Home-Health-Care Nurses," Interfaces, INFORMS, vol. 27(4), pages 35-48, August.
    • Handle: RePEc:inm:orinte:v:27:y:1997:i:4:p:35-48
    DOI: 10.1287/inte.27.4.35
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