IDEAS home Printed from https://ideas.repec.org/a/eee/anture/v58y2016icp65-80.html
   My bibliography  Save this article

A Social Cognitive Theory of sustainability empathy

Author

Listed:
  • Font, Xavier
  • Garay, Lluis
  • Jones, Steve

Abstract

Social-Cognitive Theory is used to test the argument that the motivations behind sustainable tourism, and the types of sustainable actions undertaken, depend on one’s empathy towards sustainability. Latin American businesses were surveyed about their motivations for acting sustainably and any sustainability actions undertaken. Based on their responses, TwoStep cluster analysis found four clusters (cost, legitimisation, biospheric, and lifestyle). Acceptance of responsibility to be more sustainable depends on one’s level of empathy with, and attachment to, sustainability, explained by a beneficiary focus (personal norms that drive one to act to help oneself or others) and a cultural focus (acting in response to individualistic or collectivistic social norms). Lifestyle businesses are argued to be culturally individualistic but self-transcendent in benefit focus.

Suggested Citation

  • Font, Xavier & Garay, Lluis & Jones, Steve, 2016. "A Social Cognitive Theory of sustainability empathy," Annals of Tourism Research, Elsevier, vol. 58(C), pages 65-80.
    • Handle: RePEc:eee:anture:v:58:y:2016:i:c:p:65-80
    DOI: 10.1016/j.annals.2016.02.004
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160738316300147
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.annals.2016.02.004?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    2. Font, Xavier & Walmsley, Andreas & Cogotti, Sara & McCombes, Lucy & Häusler, Nicole, 2012. "Corporate social responsibility: The disclosure–performance gap," Tourism Management, Elsevier, vol. 33(6), pages 1544-1553.
    3. Ted Fuller & Yumiao Tian, 2006. "Social and Symbolic Capital and Responsible Entrepreneurship: An Empirical Investigation of SME Narratives," Journal of Business Ethics, Springer, vol. 67(3), pages 287-304, September.
    4. Kilbourne, William & Pickett, Gregory, 2008. "How materialism affects environmental beliefs, concern, and environmentally responsible behavior," Journal of Business Research, Elsevier, vol. 61(9), pages 885-893, September.
    5. Heledd Jenkins, 2006. "Small Business Champions for Corporate Social Responsibility," Journal of Business Ethics, Springer, vol. 67(3), pages 241-256, September.
    6. Johann Bacher, 2000. "A Probabilistic Clustering Model for Variables of Mixed Type," Quality & Quantity: International Journal of Methodology, Springer, vol. 34(3), pages 223-235, August.
    7. Yves Fassin & Annick Van Rossem & Marc Buelens, 2011. "Small-Business Owner-Managers' Perceptions of Business Ethics and CSR-Related Concepts," ULB Institutional Repository 2013/191947, ULB -- Universite Libre de Bruxelles.
    8. Thomas, Rhodri & Shaw, Gareth & Page, Stephen J., 2011. "Understanding small firms in tourism: A perspective on research trends and challenges," Tourism Management, Elsevier, vol. 32(5), pages 963-976.
    9. Andrea Revell & Robert Blackburn, 2007. "The business case for sustainability? An examination of small firms in the UK's construction and restaurant sectors," Business Strategy and the Environment, Wiley Blackwell, vol. 16(6), pages 404-420, September.
    10. Inoue, Yuhei & Lee, Seoki, 2011. "Effects of different dimensions of corporate social responsibility on corporate financial performance in tourism-related industries," Tourism Management, Elsevier, vol. 32(4), pages 790-804.
    11. Angeloantonio Russo & Antonio Tencati, 2009. "Formal vs. Informal CSR Strategies: Evidence from Italian Micro, Small, Medium-sized, and Large Firms," Journal of Business Ethics, Springer, vol. 85(2), pages 339-353, April.
    12. Kilbourne, William E. & Beckmann, Suzanne C. & Thelen, Eva, 2002. "The role of the dominant social paradigm in environmental attitudes: a multinational examination," Journal of Business Research, Elsevier, vol. 55(3), pages 193-204, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chrysanthi Charatsari & Iosif Fragkoulis & Evaggelos Anagnou & Evagelos D. Lioutas, 2022. "Can Adult Education Boost Sustainability Transitions? Some Evidence from Farmers and Teachers," Sustainability, MDPI, vol. 14(16), pages 1-13, August.
    2. Pankaj Koirala & Raja Rajendra Timilsina & Koji Kotani, 2021. "Deliberative Forms of Democracy and Intergenerational Sustainability Dilemma," Sustainability, MDPI, vol. 13(13), pages 1-18, July.
    3. Sanjay Kumar Singh & Manlio Del Giudice & Charbel Jose Chiappetta Jabbour & Hengky Latan & Amrik Singh Sohal, 2022. "Stakeholder pressure, green innovation, and performance in small and medium‐sized enterprises: The role of green dynamic capabilities," Business Strategy and the Environment, Wiley Blackwell, vol. 31(1), pages 500-514, January.
    4. Garay, Lluís & Font, Xavier & Pereira-Moliner, Jorge, 2017. "Understanding sustainability behaviour: The relationship between information acquisition, proactivity and performance," Tourism Management, Elsevier, vol. 60(C), pages 418-429.
    5. Ji Li & Qianhong Su & Hong Zhu & Wei Sun & Ying Zhang, 2023. "How international immigrants engage in sustainable entrepreneurship in their host countries? The moderating effects of collectivistic cultural values," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(3), pages 1244-1257, May.
    6. Ioana-Simona Ivasciuc & Ana Ispas, 2023. "Exploring the Motivations, Abilities and Opportunities of Young Entrepreneurs to Engage in Sustainable Tourism Business in the Mountain Area," Sustainability, MDPI, vol. 15(3), pages 1-28, January.
    7. Tassiello, Vito & Viglia, Giampaolo & Mattila, Anna S., 2018. "How handwriting reduces negative online ratings," Annals of Tourism Research, Elsevier, vol. 73(C), pages 171-179.
    8. Liu, Chih-Hsing, 2021. "Conducting qualitative and quantitative analyses of sustainable behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    9. Tolkach, Denis & Pratt, Stephen & Zeng, Christine Y.H., 2017. "Ethics of Chinese & Western tourists in Hong Kong," Annals of Tourism Research, Elsevier, vol. 63(C), pages 83-96.
    10. Li, Tao & Chen, Yun, 2022. "The obstacle to building a mutual regulation system: Exploring people's intervention intention toward tourists' deviant behavior," Annals of Tourism Research, Elsevier, vol. 93(C).
    11. Jinping Lin & Meiqi Zhou & Huasong Luo & Bowen Zhang & Jiajia Feng & Qi Yi, 2022. "Analysis of the Emotional Identification Mechanism of Campus Edible Landscape from the Perspective of Emotional Geography: An Empirical Study of a Chinese University Town," IJERPH, MDPI, vol. 19(18), pages 1-16, September.
    12. Pierpaolo D’Urso & Livia Giovanni & Marta Disegna & Riccardo Massari & Vincenzina Vitale, 2021. "A Tourist Segmentation Based on Motivation, Satisfaction and Prior Knowledge with a Socio-Economic Profiling: A Clustering Approach with Mixed Information," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 154(1), pages 335-360, February.
    13. Heleen Dreyer & Nadine Sonnenberg & Daleen Van der Merwe, 2022. "Transcending Linearity in Understanding Green Consumer Behaviour: A Social–Cognitive Framework for Behaviour Changes in an Emerging Economy Context," Sustainability, MDPI, vol. 14(22), pages 1-27, November.
    14. Hardeman, Gerben & Font, Xavier & Nawijn, Jeroen, 2017. "The power of persuasive communication to influence sustainable holiday choices: Appealing to self-benefits and norms," Tourism Management, Elsevier, vol. 59(C), pages 484-493.
    15. Adongo, Charles A. & Taale, Francis & Adam, Issahaku, 2018. "Tourists' values and empathic attitude toward sustainable development in tourism," Ecological Economics, Elsevier, vol. 150(C), pages 251-263.
    16. Rafal Miedziak & Filip Wojcik, 2019. "Spoleczna odpowiedzialnosc biznesu – czy to sie oplaca? Analiza stop zwrotu indeksow zrownowazonego rozwoju wzgledem tradycyjnych indeksow gieldowych (Corporate Social Responsibility – Is It Worth It?," Research Reports, University of Warsaw, Faculty of Management, vol. 2(31), pages 14-24.
    17. Xingping Cao & Junlin Qiu & Leyu Wang & Gefen Zhou, 2022. "An Integrative Model of Tourists’ Pro-Environmental Behavior Based on the Dual Path of Rational Planning and Embodied Emotion," IJERPH, MDPI, vol. 19(13), pages 1-19, June.
    18. Amélia Brandão & Carmo Cupertino de Miranda, 2022. "Does Sustainable Consumption Behaviour Influence Luxury Services Purchase Intention?," Sustainability, MDPI, vol. 14(13), pages 1-28, June.
    19. Keke Sun & Zeyu Xing & Xia Cao & Weijia Li, 2021. "The Regime of Rural Ecotourism Stakeholders in Poverty-Stricken Areas of China: Implications for Rural Revitalization," IJERPH, MDPI, vol. 18(18), pages 1-28, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dongsoo Kim & Jongseon Lee & Nami Kim, 2023. "Engaging CSR in SMEs by exporting: The critical factors of CEOs and markets," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 1953-1964, July.
    2. Olga Ivanova Ruffo & Kamel Mnisri & Christine Morin-Esteves & Corinne Gendron, 2020. "Judgements of SMEs’ Legitimacy and Its Sources," Journal of Business Ethics, Springer, vol. 165(3), pages 395-410, September.
    3. Dolores Gallardo-Vázquez & Luis Enrique Valdez-Juárez & Ángela María Castuera-Díaz, 2019. "Corporate Social Responsibility as an Antecedent of Innovation, Reputation, Performance, and Competitive Success: A Multiple Mediation Analysis," Sustainability, MDPI, vol. 11(20), pages 1-28, October.
    4. Leon Guillén & Afcha Sergio & Chu Manuel, 2022. "Research on social responsibility of small and medium enterprises: a bibliometric analysis," Management Review Quarterly, Springer, vol. 72(3), pages 857-909, September.
    5. Rajat Panwar & Erlend Nybakk & Eric Hansen & Jonatan Pinkse, 2017. "Does the Business Case Matter? The Effect of a Perceived Business Case on Small Firms’ Social Engagement," Journal of Business Ethics, Springer, vol. 144(3), pages 597-608, September.
    6. Uzhegova, Maria & Torkkeli, Lasse & Saarenketo, Sami, 2019. "Corporate Social Responsibility in SMEs: Implications on Competitive PerformanceDate submitted: October 12, 2017Revised version accepted after double blind review: December 15, 2018," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 30(2-3), pages 232-267.
    7. Eneko Ibarnia & Lluís Garay & Antonio Guevara, 2020. "Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review," Sustainability, MDPI, vol. 12(23), pages 1-21, December.
    8. Magrizos, Solon & Apospori, Eleni & Carrigan, Marylyn & Jones, Rosalind, 2021. "Is CSR the panacea for SMEs? A study of socially responsible SMEs during economic crisis," European Management Journal, Elsevier, vol. 39(2), pages 291-303.
    9. Richard Arend, 2013. "Ethics-focused dynamic capabilities: a small business perspective," Small Business Economics, Springer, vol. 41(1), pages 1-24, June.
    10. Mercedes Rubio‐Andrés & María del Mar Ramos‐González & Miguel Ángel Sastre‐Castillo & Ignacio Danvila‐del‐Valle, 2020. "Exploring sustainability, good governance, and social responsibility in small and medium enterprises," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 852-869, March.
    11. María Huertas González-Serrano & Josep Crespo Hervás & Irena Valantine & Manuel Alonso Dos-Santos & Ferran Calabuig Moreno, 2020. "Impact of lifestyle oriented-motivation and corporate social responsibility on multiadventure sports firms´ performance," International Entrepreneurship and Management Journal, Springer, vol. 16(3), pages 935-959, September.
    12. Claudia Patricia Maldonado-Erazo & José Álvarez-García & María de la Cruz del Río-Rama & Ronny Correa-Quezada, 2020. "Corporate Social Responsibility and Performance in SMEs: Scientific Coverage," Sustainability, MDPI, vol. 12(6), pages 1-26, March.
    13. Jean-Marie Courrent & Sonia Chassé & Waleed Omri, 2018. "Do Entrepreneurial SMEs Perform Better Because They are More Responsible?," Journal of Business Ethics, Springer, vol. 153(2), pages 317-336, December.
    14. Rojan Baniya & Brijesh Thapa & Min-Seong Kim, 2019. "Corporate Social Responsibility Among Travel and Tour Operators in Nepal," Sustainability, MDPI, vol. 11(10), pages 1-13, May.
    15. Kamalesh Kumar & Rishtee Batra & Giacomo Boesso, 2021. "Difference in stakeholder engagement approach of small & medium enterprises and large companies and its performance implications," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(3), pages 992-1001, May.
    16. Denise Baden & Swarna Prasad, 2016. "Applying Behavioural Theory to the Challenge of Sustainable Development: Using Hairdressers as Diffusers of More Sustainable Hair-Care Practices," Journal of Business Ethics, Springer, vol. 133(2), pages 335-349, January.
    17. Sean R. Valentine & Sheila K. Hanson & Gary M. Fleischman, 2019. "The Presence of Ethics Codes and Employees’ Internal Locus of Control, Social Aversion/Malevolence, and Ethical Judgment of Incivility: A Study of Smaller Organizations," Journal of Business Ethics, Springer, vol. 160(3), pages 657-674, December.
    18. Christian M. Faller & Dodo zu Knyphausen-Aufseß, 2018. "Does Equity Ownership Matter for Corporate Social Responsibility? A Literature Review of Theories and Recent Empirical Findings," Journal of Business Ethics, Springer, vol. 150(1), pages 15-40, June.
    19. Garay, Lluís & Font, Xavier & Pereira-Moliner, Jorge, 2017. "Understanding sustainability behaviour: The relationship between information acquisition, proactivity and performance," Tourism Management, Elsevier, vol. 60(C), pages 418-429.
    20. Matthew P. Johnson, 2015. "Sustainability Management and Small and Medium‐Sized Enterprises: Managers' Awareness and Implementation of Innovative Tools," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 22(5), pages 271-285, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:anture:v:58:y:2016:i:c:p:65-80. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/annals-of-tourism-research/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.