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Content
2015, Volume 15, Issue 2
- 252-267 Managing internal competition in multinational corporations: the role of home bases
by Kiyohiro Oki - 268-284 Flexible supply capability driving total inventory reduction: an analysis of Omron Healthcare
by Mizuki Kobayashi & Junjiro Shintaku & Daiki Kato
2015, Volume 15, Issue 1
- 1-19 Estimating household electricity consumption by environmental consciousness
by Ali Azadeh & Ali Narimani & Tayebeh Nazari - 20-35 Evaluation of the suggestions system performance using DEA, the case of Esfahan's Steel Company
by Ehsan Jafarpour & Reza Shafei & Mahnaz Sadeghani & Mahdi Moradi - 36-56 Optimisation of a machine loading problem using a genetic algorithm-based heuristic
by Shrey Ginoria & G.L. Samuel & G. Srinivasan - 57-71 Six Sigma management and grey relational analysis to improve performance of tableting process
by Abbas Al-Refaie & Kawther Al-Hmaideen - 72-107 Effect of various factors for achieving environmental performance in manufacturing industry: a review
by Amit Kr. Tanwer & D.R. Prajapati & Perminder Jit Singh - 108-126 The critical success factors for successful lean implementation in hospitals
by Behrooz Noori
2014, Volume 14, Issue 4
- 387-407 Statistical design of X charts for autocorrelated processes for different sample sizes
by D.R. Prajapati & Sukhraj Singh - 408-422 Identification of manufacturing defects leading to rejection during manufacturing of stabiliser bar
by P.S. Chauhan & C.M. Agrawal - 423-440 The impact of bugs reported from operational phase on successive software releases
by Amir H.S. Garmabaki & P.K. Kapur & Anu G. Aggarwal & V.S.S. Yadavali - 441-456 Quality management and innovation: a review of quantitative studies
by Cesare Antonio Fabio Riillo - 457-471 Comparative analysis of challenges of selection and recruitment system in two private and public sectors of Iran's petrochemical industry
by Hadi Teimouri & Kouroush Jenab - 472-491 Exploring antecedents of online banking customers and empirical validation
by Vijaya Kameswari Allada & Rameshwar Dubey & Sonal Agarwal - 492-517 A QFD-ANP methodology for supplier selection under perspective of requirements in automotive industry
by Abbas Keramati & Neda Ahmadizadeh-Tourzani & Salman Nazari-Shirkouhi & Ebrahim Sharifi Teshnizi & Behzad Ashjari
2014, Volume 14, Issue 3
- 263-295 Integration of QFD and AHP with TPM: an implementation study in an automotive accessories manufacturing company
by C. Sugumaran & S. Muthu & S.R. Devadasan & K. Srinivasan & N.M. Sivaram & N. Rupavathi - 296-313 Failure mode and effect analysis using fuzzy analytic hierarchy process
by M. Ilangkumaran & P. Shanmugam & G. Sakthivel & K. Visagavel - 314-335 Dynamic model for the economical evaluation of different technical solutions for reducing naval emissions
by Valentina Ciatteo & Giancarlo Giacchetta & Barbara Marchetti - 336-351 Estimating the change point of binary profiles in phase II
by Alireza Sharafi & Majid Aminnayeri & Amirhossein Amiri - 352-372 Economic design of X control chart using genetic algorithm and simulated annealing algorithm
by Ineen Sultana & Imtiaz Ahmed & Abdul Hannan Chowdhury & Sanjoy Kumar Paul - 373-386 Measurement system analysis for implementing design for Six Sigma
by Ashok Sarkar & Arup Ranjan Mukhopadhyay & Sadhan Kumar Ghosh
2014, Volume 14, Issue 2
- 131-148 A comparison between time-driven activity-based costing and value stream accounting in a lean Six Sigma manufacturing case study
by Andrea Chiarini - 149-165 Contribution of lean and Six Sigma to effective cost of quality management
by S.M. Mehdi Jourabchi & Tina Arabian & Z. Leman & Md. Yusof B. Ismail - 166-178 A new mathematical model for locating distribution centres for attracting more retailers
by S. Behrooz Emami & M. Ghandehari & S. Mojtaba Sajadi - 179-195 Role of CI enablers for improving the performance of manufacturing industry of Northern India
by Jagdeep Singh & Harwinder Singh - 196-227 Impact of ERP implementation on supply chain performance
by S.C. Lenny Koh & K. Ganesh & Vishesh Pratik & S.P. Anbuudayasankar - 228-246 Developing robust design: determining critical limits for signal-to-noise ratio based on process capability index
by Arash Shahin & Arash Geramian - 247-262 Monitoring correlated variable and attribute quality characteristics based on NORTA inverse technique
by Mohammad Hadi Doroudyan & Amirhossein Amiri
2014, Volume 14, Issue 1
- 1-20 Food safety in India: a case of Deli Processed Food Products Ltd
by Rajneesh Mahajan & Suresh Garg & P.B. Sharma - 21-35 Obsolescence management in rail signalling systems: concept and Markovian modelling
by Kouroush Jenab & Kourosh Noori & Philip D. Weinsier - 36-65 Performance enhancement of a manufacturing industry by using continuous improvement strategies - a case study
by Jagdeep Singh & Harwinder Singh - 66-106 Identification of critical success factors for quality-productivity management approach in different industries
by Vinod S. Gorantiwar & R.L. Shrivastava - 107-129 Multi-objective optimisation of machining parameters in wire electrical discharge machine using non-dominating sorting genetic algorithm
by P.C. Padhi & S.S. Mahapatra & S.N. Yadav & D.K. Tripathy
2014, Volume 13, Issue 4
- 377-394 Do green information systems impact performance?
by Vikram S. Bhadauria & Lisa Toms & Kenneth W. Green Jr. & Jeramy Meacham - 395-413 Performance evaluation of production companies using data envelopment analysis and Monte Carlo simulation: a case study
by Hesam Soroush & Hadi Shirouyehzad - 414-429 Integrated application of TRIZ with lean in the manufacturing process in a machine shop for the productivity improvement
by V.R. Muruganantham & P. Navaneetha Krishnan & K.K. Arun - 430-449 Optimisation of percent dilution and HAZ width of submerged arc weldment using Taguchi philosophy coupled with fuzzy inference system
by Saurav Datta & Ranjeet Kumar Sahu & Siba Sankar Mahapatra & Ajay Biswas & Gautam Majumdar - 450-470 Decision making in maintenance using analytical hierarchy process and time-driven activity based costing
by Anwar Meddaoui & Driss Bouami - 471-494 Evaluating green manufacturing drivers: an interpretive structural modelling approach
by Minhaj Ahemad A. Rehman & R.R. Shrivastava & Rakesh L. Shrivastava - 495-512 Total quality management intensity and its impact on HRM practices in manufacturing firms
by Eyad M. Youssef & Mohamed A. Youssef & Abdel Moneim M.B. Ahmed
2014, Volume 13, Issue 3
- 251-271 Impact of test effort in software development life cycle for effective defect management
by V. Suma & T.R. Gopalakrishnan Nair - 272-288 A multistage methodology catering to different failure modes for estimating the failure intensity of software: an empirical study
by A. Subash Babu & N. Nalnikar & Ateekh Ur Rehman & Mohamed Abdel Fattah Sharaf - 289-309 Technical and economic analysis of different cogeneration systems for energy production from biomass
by Giancarlo Giacchetta & Mariella Leporini & Barbara Marchetti - 310-328 Exploring the application of quality improvement programmes and ISO standards in the Indian marble mining sector
by Mitul Devpura & Jose Arturo Garza-Reyes & Vikas Kumar & Luis Rocha-Lona & Horacio Soriano-Meier - 329-348 Endogeneity and dynamics of innovation and firm performance
by Anup M. Nandialath & Ramesh Mohan & Madan Annavarjula - 349-375 Considering BPR and CE for faster product delivery: a case study in manufacturing firms
by Alemu Moges Belay & Petri Helo & Josu Takala & Torgeir Welo
2014, Volume 13, Issue 2
- 125-141 Assessing the quality of patient care: a normative decision view
by Kanwal Nasim & Shahab Alam Malik & Muhammad Zahid Iqbal & Shujah Alam Malik - 142-156 Investigating the total quality elements based on Deming management model in oil industry in Libya - an empirical study
by Redha M. Elhuni & M. Munir Ahmad - 157-177 Service quality-based distributor selection problem: a hybrid approach using fuzzy ART and AHP-FTOPSIS
by Mazaher Ghorbani & S. Mohammad Arabzad & Reza Tavakkoli-Moghaddam - 178-200 A computer-based total productive maintenance model for electric motors
by Aruna Muniswamy & Bhaskaran Gopalakrishnan & Subodh Chaudhari & Majid Jaridi & Ed Crowe & Deepak Gupta - 201-218 Integrating Kansei engineering and revised Kano model with a case study in the automobile industry
by Arash Shahin & Mohammad Hossein Moshref Javadi & Hossein Vaez Shahrestani - 219-234 Influences of TPM, TQM, Six Sigma practices on firms performance in Jordan
by Abbas Al-Refaie & Bassel Hanayneh - 235-250 Effect of warning limits on the performance of the X chart under autocorrelation
by Sukhraj Singh & D.R. Prajapati
2014, Volume 13, Issue 1
- 1-18 Developing technical competency model to promote HRM in project-oriented organisations: a case for 3D petroleum system modelling in the Persian Gulf and Oman Sea (PEARL programme)
by Gholam Reza Asili & S. Saleh Hendi & Seyed Ali Moallemi & Rahman Soofifard & Mohammad Reza Kamali & Saeed Shavvalpour & Mohammad Mehdi Vahabi - 19-38 Study and analysis of implementation of Six-Sigma: a case study of an automobile industry
by N. Venkatesh & M.C. Gowrishankar & C. Sumangala - 39-66 Using data envelopment analysis to investigate the efficiency of resource utilisation and to develop an improvement plan
by Abdorrahman Haeri & Kamran Rezaie - 67-88 A modified range (R) chart to monitor process dispersion of autocorrelated data
by Sukhraj Singh & D.R. Prajapati - 89-104 Efficiency analysis and optimisation of a multi-product assembly line using simulation
by Hesam Soroush & Seyed Mojtaba Sajjadi & S. Mohammad Arabzad - 105-123 Review of quality management system research in construction industry
by Tiong Kung Leong & Norhayati Zakuan & Muhamad Zameri Mat Saman
2013, Volume 12, Issue 4
- 361-378 TQM practices in electric fan manufacturing industry of Pakistan
by Shahab Alam Malik & Kanwal Nasim & Muhammad Zahid Iqbal - 379-392 Innovative experimental-numerical method for quality control during sausages production
by Giancarlo Giacchetta & Barbara Marchetti - 393-409 Interpretive structural modelling of enablers of quality technical education: an Indian perspective
by Victor Gambhir & N.C. Wadhwa & Sandeep Grover - 410-425 Application of Taguchi technique for the optimisation of micro-end milling process parameters
by P.R. Periyanan & U. Natarajan & S.H. Yang - 426-448 Productivity determinants in Oman construction industry
by Md. Anisul Islam & Mohammad Miftaur Rahman Khan Khadem - 449-465 Performance improvement and cost minimisation for manufacturing components in a fabrication plant by the application of Lean with TRIZ principles
by V.R. Muruganantham & P. Navaneetha Krishnan & K.K. Arun - 466-479 TQM tools and techniques in promoting team working culture in the manufacturing organisations
by Nagarajan Ramesh & A. Ravi
2013, Volume 12, Issue 3
- 247-270 Cost modelling in maintenance using time-driven activity-based costing
by Anwar Meddaoui & Driss Bouami - 271-286 The impact of total quality management practices on employee empowerment in the healthcare sector in Saudi Arabia: a study of King Khalid Hospital
by Rateb J. Sweis & Ali Al-Mansour & Mohammad Tarawneh & Ghadeer Al-Dweik - 287-312 Intelligent quality management system using analytic hierarchy process and fuzzy association rules for manufacturing sector
by Phebe Abraham & L. Suganthi - 313-326 A combination model using strategic alignment model and balanced scorecard and strategies' prioritisation based on TOPSIS technique
by Mehrdad Nazari Asli & Vahid Majazi Dalfard & Kiarash Poursalik - 327-344 Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
by Mohammad Mehdi Tavakoli & Hadi Shirouyehzad - 345-360 Differences between Six Sigma applications in manufacturing and the service industry
by Andrea Chiarini
2013, Volume 12, Issue 2
- 121-140 Concurrent engineering and manufacturing flexibility: an integrated model
by Arash Shahin & Narges Rostamian - 141-160 E-maintenance for household and similar appliances
by Roberto Lazzarini & Cesare Stefanelli & Mauro Tortonesi & Giovanni Virgilli - 161-184 On the selection of significant variables from unreplicated factorial designs
by Nuno Ricardo Costa & José Palma & Zulema Lopes Pereira - 185-208 Multi-response optimisation of electrical discharge machining process using combined approach of RSM and FIS
by Jambeswar Sahu & S.S. Mahapatra & D. Puhan - 209-225 An intelligent multivariate approach for optimum forecasting of daily ozone concentration in large metropolitans with incomplete inputs
by Ali Azadeh & Mohammad Sheikhalishahi & Morteza Saberi & M.H. Mostaghimi - 226-245 Expectations of professional graduates from organisations: a diagnostic study
by Prince Augustin & R.P. Mohanty
2013, Volume 12, Issue 1
- 1-17 Systematic improvement of value streams - fundamentals of value stream oriented process management
by Peter Kuhlang & Sabine Hempen & Wilfried Sihn & Jochen Deuse - 18-37 Robust control charts for controlling location parameter
by Nandini Das & Lalit Sachan - 38-60 Development of an integrated TQM-based system for university accreditation requirements
by Gary P. Moynihan & Rajwinder Sachdeva - 61-76 Unique TQM practices and logistics performance
by Jeremy Bellah & Pamela J. Zelbst & Kenneth W. Green Jr. - 77-93 Internal marketing for Six Sigma success: a conceptual framework
by Sam K. Formby & Dinesh S. Dave - 94-119 Design of cumulative sum control schemes for truncated Poisson distribution
by S. Balamurali & M. Kalyanasundaram
2013, Volume 11, Issue 4
- 371-392 A framework for comparative evaluation of lean performance of firms using fuzzy TOPSIS
by Sanjay Kumar & Bhim Singh & Mohammed Asim Qadri & Y.V. Satya Kumar & Abid Haleem - 393-411 Implementing TQM initiatives in public service organisations: case of academic libraries
by Ville Tuomi & Mian M. Ajmal & Petri T. Helo - 412-433 Doing more with less: a pharmaceutical supplier case
by Dimitrios Folinas & John Ngosa - 434-445 An AHP/DEA ranking method based on service quality approach: a case study in hotel industry
by Hadi Shirouyehzad & Farhad Hosseinzadeh Lotfi & S. Mohammad Arabzad & Reza Dabestani - 446-474 The impact of TQM practices on service quality in cellular communication companies in Jordan
by Sulieman Ibraheem Shelash Al-Hawary & Amr Adel Ahmad Abu-Laimon - 475-489 How many steps to quality? From Deming cycle to DMAIC
by Mark Gershon & Jagadeesh Rajashekharaiah
2013, Volume 11, Issue 3
- 247-268 A model to derive software maintenance policy decision
by A. Subash Babu & Udit Sanghi & Ateekh Ur Rehman & Adel M. AL-Shayea & Mohamed Abdel Fattah Sharaf - 269-286 Evaluation of division's efficiency of physical education organisation in Isfahan province by data envelopment analysis
by Zohreh Pourakbar & Behrouz Arbabshirani & Seyed Reza Hejazi & Gholam-Ali Raissi-Ardali & Hadi Shirouyehzad - 287-310 A signalling framework for drivers of ISO 9000 certification in services and manufacturing
by Giovanni Mangiarotti & Cesare Antonio Fabio Riillo - 311-333 Corporate social responsibility: employee perspective
by Jasmine Taneja Jha & Joginder Kumar Nanda - 334-356 Multiple parameters optimisation in micro-WEDG process
by PR. Periyanan & U. Natarajan - 357-369 Supplier selection in supply chain using analytical hierarchy process
by Anilkumar H. Maurya & B.E. Narkhede & Rakesh D. Raut & Akshay S. Shrawge
2013, Volume 11, Issue 2
- 131-149 Multi-objective economic-statistical design of MEWMA control chart
by Amirhossein Amiri & Hamed Mogouie & Mohammad H. Doroudyan - 150-178 A fuzzy multi attribute decision making approach for evaluating effectiveness of advanced manufacturing technology - in Indian context
by Sanjeev Goyal & Sandeep Grover - 179-194 Relationships between total quality management and Six Sigma inside European manufacturing companies: a dedicated survey
by Andrea Chiarini - 195-211 A model to assess the lean capabilities of automotive industries
by P.G. Saleeshya & D. Austin & N. Vamsi - 212-227 Total quality management and operational flexibility impact on hospitals performance: a structural modelling approach
by Main Naser Alolayyan & Khairul Anuar Mohd Ali & Fazli Idris - 228-245 An integrated fuzzy AHP-fuzzy TOPSIS approach for AS/RS selection
by Hande Erdoğan Aktan & Ömür Tosun
2013, Volume 11, Issue 1
- 1-28 Soft TQM practices in Indian cement industry - an empirical study
by Tripti Singh & Rameshwar Dubey - 29-56 Development and validation of an instrument for measuring critical success factors (CSFs) of technical education - a TQM approach
by Anil R. Sahu & Rashmi R. Shrivastava & R.L. Shrivastava - 57-72 Labour productivity measurement through classification and standardisation of products
by Mohammadreza Salehi & Hadi Shirouyehzad & Reza Dabestani - 73-95 Measuring and decomposing productivity change using Hicks-Moorsteen index numbers: evidence from Indian banks
by Hitesh Arora & Padmasai Arora - 96-115 An analysis of the influence of organisational culture on TQM implementation in an era of global marketing: the case of Syrian manufacturing organisations
by Mohamed Haffar & Wafi Al-Karaghouli & Ahmad Ghoneim - 116-130 Prioritisation of departments based on service quality dimensions in Isfahan Steel Company: a multiple criteria decision making approach
by Arash Shahin & Elham Mehrparvar & Hadi Shirouyehzad
2012, Volume 10, Issue 4
- 411-427 Performance of control chart using generalised lambda distribution
by Nandini Das - 428-446 Supply chain integration in an Italian automotive company: the case of a kitting system implementation
by Maurizio Bevilacqua & Filippo Emanuele Ciarapica & Claudia Paciarotti - 447-463 Combination of theory of constraints, root cause analysis and Six Sigma for quality improvement framework
by Ming-Chang Lee & To Chang - 464-483 Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
by Arash Shahin & Ehsan Pourjavad & Hadi Shirouyehzad - 484-497 Multi-objective optimisation for the micro-end milling process using Taguchi quality loss function
by PR. Periyanan & U. Natarajan & S.H. Yang - 498-513 A distance function approach to multi-response optimisation in determining optimal factor setting
by Subrata Mondal & Prasun Das - 514-530 Quality assurance of information in performance measurement systems
by Mattias Elg & Anders Fundin
2012, Volume 10, Issue 3
- 267-287 Principal component analysis (PCA)-based approaches for the multi-response optimisation: an issue and the recommendation
by Rina Chakravorty & Susanta Kumar Gauri & Surajit Pal - 288-306 Productivity and quality improvement through value stream mapping: a case study of Indian automotive industry
by Jaiprakash Bhamu & J.V. Shailendra Kumar & Kuldip Singh Sangwan - 307-334 Service quality at Jordanian commercial banks: what do their customers say?
by Sulieman Ibraheem Shelash Al-Hawary & Amal Metabis - 335-373 Total quality management: literature review and an agenda for future research
by Amrendra Kumar Singh & Rakesh L. Shrivastava - 374-387 Factors influencing the repurchase intention and customer satisfaction: a case of Jordanian telecom companies
by Abbas Al-Refaie & Issam S. Jalham & Ming-Hsien Caleb Li - 388-409 Implementation of DMAIC methodology in supply chains to reduce customer end-rejections: a case study in an Indian SME
by T. Senthilkumar & S. Karthi & S.R. Devadasan & N.M. Sivaram & C.G. Sreenivasa & R. Murugesh
2012, Volume 10, Issue 2
- 131-147 Total failure mode and effect analysis: a powerful technique for overcoming failures
by C. Krishnaraj & K.M. Mohanasundram & S.R. Devadasan & N.M. Sivaram - 148-163 Resource-constrained project scheduling: a case study
by Hongze Ma - 164-206 Critical success factors: mapping and examining in process management context
by Kamran Rezaie & Bakhtiar Ostadi & Sahar Tadayoun - 207-249 Control charts for monitoring the autocorrelated process parameters: a literature review
by D.R. Prajapati & Sukhraj Singh - 250-266 Application of MCDM methods in short-term planning for private universities based on balanced scorecard: a case study from Iran
by Sarfaraz Hashemkhani Zolfani & Abdolhamid Safaei Ghadikolaei
2012, Volume 10, Issue 1
- 1-24 Parameters design and performance analysis of a software-based mechatronics system using Taguchi robust design - a case study
by R. Amuthakkannan - 25-39 A combination of Russell model and neutral DEA for 3PL provider selection
by Majid Azadi & Kamyar Hosseinzadeh Zoroufchi & Reza Farzipoor Saen - 40-68 Organisation structure, reward and communication design for implementation of knowledge management solution
by S. Nagarajan & K. Ganesh & A.T. Resmi & S.P. Anbuudayasankar & R. Hemachitra - 69-84 Justification of TQM-TPM implementations in manufacturing organisations using analytical hierarchy process: a decision-making approach under uncertainty
by Kanwarpreet Singh & Inderpreet Singh Ahuja - 85-111 Six Sigma project selection via quality function deployment
by Muthuswamy Shanmugaraja & M. Nataraj & Nallasamy Gunasekaran - 112-130 Performance evaluation of the hospital services - a fuzzy analytic hierarchy process model
by K.R. Sinimole
2012, Volume 9, Issue 4
- 423-436 Preventive replacement policy with cumulative repair-cost limit for a system under increasing failure rate shock model
by Min-Tsai Lai & Chung-Wen Hung - 437-455 Analysing relationship between productivity and knowledge economy data of EU countries (including Turkey) by using canonical correlation analysis
by Serhat Burmaoglu & Yigit Kazancoglu & Mehmet Kabak - 456-471 Measuring manufacturing performance with the implementation of TPM: an exploratory study
by Manjinder Singh & Anish Sachdeva & Arvind Bhardwaj - 472-485 The impact of implementing total quality management on organisational structure
by Zahra Aghasizadeh & Mohammad Aghdassi & Bakhtiar Ostadi - 486-501 Exploring the impact of effectiveness of total productive maintenance strategies in manufacturing enterprise
by Inderpreet Singh Ahuja - 502-518 Predicting remaining useful life of cutting tools with regression and ANN analysis
by J. Gokulachandran & K. Mohandas - 519-544 Development of an innovative criticality index for turnaround management in an oil refinery
by Maurizio Bevilacqua & Filippo Emanuele Ciarapica & Giancarlo Giacchetta & Barbara Marchetti
2012, Volume 9, Issue 3
- 281-308 A literature review on the integration of total productive maintenance elements with ISO 9001 standard
by N.M. Sivaram & S.R. Devadasan & C.G. Sreenivasa & S. Karthi & R. Murugesh - 309-331 A cross-disciplinary approach to product development and design through quality function deployment, target costing and value engineering
by Jitendra Sharma - 332-351 Integrated SPC-based scheme utilising variable control charts and C pm ratio to improve manufacturing quality of empty hard gelatin capsules
by Omar Bataineh & Abdullah Al-Dwairi - 352-381 Ascendancy of a modified tabu search for multi-stage non-linear multiple response constrained optimisation problem
by Indrajit Mukherjee & Pradip Kumar Ray - 382-403 Performance measurement and determination of optimal base stock level inventory system to improve the customer satisfaction in the Six Sigma environment
by A. Kumaravadivel & U. Natarajan & A. Noorul Haq - 404-421 Service quality robust design - with a case study in airport services
by Arash Shahin & Nasibeh Janatyan & Nahid Nasirzaheh
2012, Volume 9, Issue 2
- 137-157 Quality enhancement by implementation of depth of inspection metric and inspection performance metric in software industry
by T.R. Gopalakrishnan Nair & V. Suma - 158-176 Identifying productivity indicators from business strategies' surveys
by Kongkiti Phusavat & Sansanee Nilmaneenava & Rapee Kanchana & Christian Wernz & Petri Helo - 177-193 Effect of autocorrelation on the performance of EWMA chart
by Sukhraj Singh & D.R. Prajapati - 194-216 Determinants of the green quality practices towards sustainable quality management
by Leow Kheng Yee & Suhaiza Zailani - 217-244 Six Sigma methodology applications within aluminium company
by Tarek Sadraoui & Chafik Kammoun - 245-257 Using data envelopment analysis-neural network model to evaluate hospital efficiency
by Omur Tosun - 258-280 Quality and productivity improvement through Six Sigma in foundry industry
by Darshak A. Desai
2012, Volume 9, Issue 1
- 1-24 Evaluating and prioritising critical success factors of TQM implementation based on fuzzy AHP
by Aliasghar Rezazadeh & Sajjad Najafi & Loghman Hatami-Shirkouhi & Sina Miri-Nargesi - 25-45 A quality management training system concerning ISO standards for sustainable organisational change in SMEs
by Nunzio Casalino & Alessandro D’Atri & Alessio Maria Braccini - 46-60 Development of a QFD trade-off methodology for automotive hydrogen tanks
by Gary P. Moynihan - 61-81 Six sigma in manufacturing for micro, small and medium enterprises in India
by Ashish Soti & Ravi Shankar & O.P. Kaushal - 82-102 Designing the optimal mean for an asymmetrically distributed process
by Paul L. Goethals & Byung Rae Cho - 103-135 Investigation into the impacts of procurement systems on the performance of construction projects in East Malaysia
by Festus Onosakponome Odhigu & Azhar Yahya & Nazatul Shima Abdul Rani & Junaid M. Shaikh
2011, Volume 8, Issue 4
- 373-397 Introduce quality processes through DOE: a case study in die casting foundry
by Bikram Jit Singh & Dinesh Khanduja - 398-415 The effects of quality management practices on customer satisfaction and innovation: a perspective from Jordan
by Abbas Al-Refaie & Ola Ghnaimat & Jong-Hwan Ko - 416-432 The roles of ISO 14001, research institutions and professional organisations in environmental performance
by Sean P. Goffnett & Lawrence O. Jenicke & Shanthakumar Palaniswami & Hyungu Kang - 433-458 Validation of multiple-item scale for measuring service quality in life insurance business: structural equation modelling approach
by Anand Prakash & R.P. Mohanty & S. Kumar & S.P. Kallurkar - 459-479 Factors influencing the productivity of knowledge workers: a case study from an Iranian Oil Company
by Ali Noruzy & Ali Asghar Hayat & Aliasghar Rezazadeh & Sajjad Najafi & Loghman Hatami-Shirkouhi - 480-501 An empirical investigation of Six Sigma implementation in medium scale Indian automotive enterprises
by Rajeshkumar U. Sambhe & Rajendra S. Dalu
2011, Volume 8, Issue 3
- 247-264 The development of an e-commerce failure mode and effects analysis
by Alec Waterworth & Steve Eldridge - 265-295 A model to assess the agility of manufacturing organisations: systems approach and application
by P.G. Saleeshya & A. Subash Babu & A.S. Vishnu - 296-312 A DCBA-DEA methodology for selecting suppliers with supply risk
by Wai Peng Wong - 313-332 Assessing the prediction of employee productivity: a comparison of OLS vs. CART
by Ina S. Markham - 333-355 Design for Six Sigma to optimise the process parameters of a foundry
by Sushil Kumar & D.R. Prajapati & P.S. Satsangi - 356-371 Stages of concern towards quality management system: a case study in Graduate School of Business
by Cheng Ling Tan & Hasnah Haron & Joe Yin Chuah
2011, Volume 8, Issue 2
- 113-133 Managing the quality circle process: a new investigation of Toyota's QC practices
by Phillip Marksberry & Cheng-Hao Chang & Yukang Liu - 134-152 Supplier selection in the presence of dual-role factors, non-discretionary inputs and weight restrictions
by Abdollah Noorizadeh & Mahdi Mahdiloo & Reza Farzipoor Saen - 153-179 Identification and modelling of barriers in the implementation of TQM
by Tilak Raj & Rajesh Attri - 180-204 Lean Six Sigma through ISO 9001 standard-based quality management system: an investigation for research
by S. Karthi & S.R. Devadasan & R. Murugesh - 205-224 Quality management systems and expert system approach for designing and implementing a mechanised self-assessment system
by Kamran Rezaie & Salman Nazari-Shirkouhi & Sina Miri-Nargesi - 225-246 Theory and practice of CAD/CAM infused agile characteristics in the traditional products
by S. Vinodh & S.R. Devadasan & S. Maheshkumar & M. Aravindakshan & M. Arumugam & K. Balakrishnan
2011, Volume 8, Issue 1
- 1-32 Developing a creative–inventive framework for strategic management and sustainable business excellence
by S.K. Breja & D.K. Banwet & K.C. Iyer - 33-44 Mapping out ISO 9001, ISO 14001 and other management system standards
by Inaki Heras-Saizarbitoria - 45-63 A data envelopment analysis model with discretionary and non-discretionary factors in fuzzy environments
by Saber Saati & Adel Hatami-Marbini & Madjid Tavana - 64-84 The discrepancy between goal expectation and goal achievement of ISO 9000 internal benefits: evidence from Egypt
by M. Tawfik Mady - 85-112 Quality modelling and analysis of electroplating system using graph theory matrix approach
by Abhishek Kumar & Shibu Clement & V.P. Agrawal
2011, Volume 7, Issue 4
- 395-409 Improving performance of a sandblasting process
by Surajit Pal & S. Udaya Kumar - 410-439 Overview on the application of ISO/TS 16949:2009, in a worldwide leader company in the production of stainless steel tubes for automotive exhaust systems
by M. Bevilacqua & Filippo Emanuele Ciarapica & Giancarlo Giacchetta & Barbara Marchetti - 440-462 Implementation of the Workforce Competency Model for assessing maintenance workers' performance
by Izatul Hamimi Abdul Razak & Shahrul Kamaruddin & Ishak Abdul Azid - 463-483 Six Sigma for services: a service quality framework
by Joao S. Neves & Behnam Nakhai - 484-500 The effect of layout design on productivity: an empirical study
by Shahrul Kamaruddin & Sok Yee Khoo & Zahid A. Khan & Arshad Noor Siddiquee - 501-522 QFD integrated value stream mapping: an enabler of lean manufacturing
by R. Mohanraj & M. Sakthivel & S. Vinodh
2011, Volume 7, Issue 3
- 263-286 Service quality modelling for life insurance business using neural networks
by Anand Prakash & R.P. Mohanty & S.P. Kallurkar - 287-303 A systems study on standardised work: a Toyota perspective
by Phillip Marksberry & Rohan Rammohan & Daniel Vu - 304-324 Fuzzy quality functiondeployment approach using TOPSIS and analytic hierarchy process methods
by Majid Kavosi & Reza Kiani Mavi - 325-357 Impact of RFID technology on economic order quantity models
by Lakshmi Bhadrachalam & Suresh Chalasani & Rajendra V. Boppana - 358-373 Barriers to the successful implementation of TQM in Iranian manufacturing organisations
by Mohammad Abdolshah & Saeed Abdolshah - 374-394 Customer-driven product planning using conjoint analysis and QFD–ANP methodology
by K. Venkata Subbaiah & K.G. Durga Prasad & K. Narayana Rao
2011, Volume 7, Issue 2
- 125-147 ISO 9001:2000 based quality management system via ABET-based accreditation
by D. Thandapani & K. Gopalakrishnan & S.R. Devadasan & C.G. Sreenivasa & R. Murugesh - 148-167 A quantitative investigation of Toyota's approach in teaching standardised work
by Phillip Marksberry & Daniel Vu & Bruce Hordusky - 168-182 Optimisation of nominal-the-best type quality characteristic in the absence of scaling factor: an empirical method
by Surajit Pal & Susanta Kumar Gauri - 183-201 Implementation of quality management in organisations operating in the Sultanate of Oman: ISO 9001:2000 vs. non-ISO 9001:2000 certified organisations
by Rafi Ashrafi & Hamdi A. Bashir - 202-208 Engaging your employees in times of uncertainty
by D. Keith Denton