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Development of an integrated TQM-based system for university accreditation requirements

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  • Gary P. Moynihan
  • Rajwinder Sachdeva

Abstract

The primary objective of this research was to develop a computer-based system to assist universities in the engineering accreditation process through the application of total quality management methodologies such as quality function deployment, the analytical hierarchy process and statistical process control. The first step was to develop a conceptual model which integrated the three methodologies as the foundation for the subsequent development of a prototype computer-based system. This resulting system allows user to plan and organise course content with consideration of ABET Engineering Criteria 2000 Criterion 3 requirements. The system also provides users with the capability of varying the priorities of desired educational outcomes. The users can then observe corresponding changes in course content to meet these objectives in order of their priority. This system represents an initial step toward developing a suite of computer applications to support the accreditation process.

Suggested Citation

  • Gary P. Moynihan & Rajwinder Sachdeva, 2013. "Development of an integrated TQM-based system for university accreditation requirements," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 12(1), pages 38-60.
    • Handle: RePEc:ids:ijpqma:v:12:y:2013:i:1:p:38-60
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    Cited by:

    1. Ayousha Fayyaz, 2021. "Total Quality Management and its Implementation in the Context of Pakistan," Theory Methodology Practice (TMP), Faculty of Economics, University of Miskolc, vol. 17(02), pages 45-51.

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