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Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach

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Cited by:

  1. Cheng, Yingying & Huo, Liang'an & Zhao, Laijun, 2022. "Stability analysis and optimal control of rumor spreading model under media coverage considering time delay and pulse vaccination," Chaos, Solitons & Fractals, Elsevier, vol. 157(C).
  2. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
  3. Karolina Perèiæ & Milica Slijepèeviæ & Pedja Ašanin Gole, 2023. "Factors influencing the purchase of fashion products before and during the COVID-19 pandemic: the example of Serbia," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 41(1), pages 65-89.
  4. Yuen, Kum Fai & Tan, Lydia Sonia & Wong, Yiik Diew & Wang, Xueqin, 2022. "Social determinants of panic buying behaviour amidst COVID-19 pandemic: The role of perceived scarcity and anticipated regret," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  5. Ganesh Dash, 2023. "A Bibliometric Analysis of Panic-Buying Behavior during a Pandemic: Insights from COVID-19 and Recommendations," Sustainability, MDPI, vol. 15(2), pages 1-13, January.
  6. Fu, Shixuan & Zheng, Xiaojiang & Wang, Hongpeng & Luo, Yunzhong, 2023. "Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  7. Talwar, Shalini & Kaur, Puneet & Kumar, Sushant & Salo, Jari & Dhir, Amandeep, 2022. "The balancing act: How do moral norms and anticipated pride drive food waste/reduction behaviour?," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
  8. Zahra Fozouni Ardekani & Seyed Mohammad Javad Sobhani & Marcelo Werneck Barbosa & Ehsan Amiri-Ardekani & Samaneh Dehghani & Najmeh Sasani & Hans De Steur, 2024. "Determinants of household food waste behavior during the COVID-19 pandemic in Iran: an integrated model," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(10), pages 26205-26235, October.
  9. Li Li & Yiting Dong & Wen Shuai, 2024. "Navigating Epidemics: the Interplay of Risk Perception, Information Diversity, and Healthy Eating Behaviors During the COVID-19 Pandemic," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 14521-14545, September.
  10. Ecaterina Coman & Claudiu Coman & Angela Repanovici & Mihaela Baritz & Attila Kovacs & Ana Maria Tomozeiu & Silviu Barbu & Ovidiu Toderici, 2022. "Does Sustainable Consumption Matter? The Influence of the COVID-19 Pandemic on Medication Use in Brasov, Romania," Sustainability, MDPI, vol. 14(13), pages 1-16, June.
  11. Jiang, Yangyang & Stylos, Nikolaos, 2021. "Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
  12. Sanne Ichelle Dubbelink & Carolina Herrando & Efthymios Constantinides, 2021. "Social Media Marketing as a Branding Strategy in Extraordinary Times: Lessons from the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(18), pages 1-21, September.
  13. Farooq, Ali & Laato, Samuli & Islam, A.K.M. Najmul & Isoaho, Jouni, 2021. "Understanding the impact of information sources on COVID-19 related preventive measures in Finland," Technology in Society, Elsevier, vol. 65(C).
  14. Tang, Jia-Wei & Tsai, Pei-Hsuan, 2024. "Exploring critical determinants influencing businesses’ continuous usage of mobile payment in post-pandemic era: Based on the UTAUT2 perspective," Technology in Society, Elsevier, vol. 77(C).
  15. Battisti, Enrico & Alfiero, Simona & Leonidou, Erasmia, 2022. "Remote working and digital transformation during the COVID-19 pandemic: Economic–financial impacts and psychological drivers for employees," Journal of Business Research, Elsevier, vol. 150(C), pages 38-50.
  16. Alicia Blanco-Gonzalez & Gabriel Cachón-Rodríguez & Cristina Del-Castillo-Feito & Ana Cruz-Suarez, 2022. "Is Purchase Behavior Different for Consumers with Long COVID?," IJERPH, MDPI, vol. 19(24), pages 1-12, December.
  17. Iyanna, Shilpa & Kaur, Puneet & Ractham, Peter & Talwar, Shalini & Najmul Islam, A.K.M., 2022. "Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?," Journal of Business Research, Elsevier, vol. 153(C), pages 150-161.
  18. Taleizadeh, Ata Allah & Tafakkori, Keivan & Thaichon, Park, 2021. "Resilience toward supply disruptions: A stochastic inventory control model with partial backordering under the base stock policy," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
  19. Pan, Xiaodan & Dresner, Martin & Li, Guang & Mantin, Benny, 2024. "Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  20. Alam, Gazi Mahabubul & Parvin, Morsheda, 2021. "Can online higher education be an active agent for change? —comparison of academic success and job-readiness before and during COVID-19," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
  21. Zaid Obeidat & Mohammad Ibrahim Obeidat, 2023. "A typology of Jordanian consumers after Covid‐19: The rational, the suspicious, and the cautious consumer," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 121-139, January.
  22. Cheng Liu & Cheuk-Kwan Sun & Yu-Chia Chang & Shang-Yu Yang & Tao Liu & Cheng-Chia Yang, 2021. "The Impact of the Fear of COVID-19 on Purchase Behavior of Dietary Supplements: Integration of the Theory of Planned Behavior and the Protection Motivation Theory," Sustainability, MDPI, vol. 13(22), pages 1-17, November.
  23. Hwai-Shuh Shieh & Shu-Chen Lin, 2023. "The Influence of a Celebrity Chef on Customer Repurchase Behavior: Empirical Study of Taiwan’s F&B Industry During COVID-19 Pandemic," SAGE Open, , vol. 13(2), pages 21582440231, May.
  24. Mostafa Ghodsi & Mahdad Pourmadadkar & Ali Ardestani & Seyednaser Ghadamgahi & Hao Yang, 2022. "Understanding the Impact of COVID-19 Pandemic on Online Shopping and Travel Behaviour: A Structural Equation Modelling Approach," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
  25. Prashant Raman, 2022. "Fear of Coronavirus on Continuance Intention to Use Food Delivery Apps," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 20(2), pages 1-22, April.
  26. Tran, Lobel Trong Thuy, 2021. "Managing the effectiveness of e-commerce platforms in a pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
  27. Beckers, Joris & Weekx, Simon & Beutels, Philippe & Verhetsel, Ann, 2021. "COVID-19 and retail: The catalyst for e-commerce in Belgium?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  28. Sebastian Schmidt & Christoph Benke & Christiane A Pané-Farré, 2021. "Purchasing under threat: Changes in shopping patterns during the COVID-19 pandemic," PLOS ONE, Public Library of Science, vol. 16(6), pages 1-15, June.
  29. Eulalia Skawińska & Romuald I. Zalewski & Joanna Wyrwa, 2023. "Students’ Food Consumption Behavior during COVID-19 Lockdown," Sustainability, MDPI, vol. 15(12), pages 1-28, June.
  30. Stanca, Liana & Dabija, Dan-Cristian & Câmpian, Veronica, 2023. "Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  31. Huan-Ming Chuang & Yi-Deng Liao, 2022. "Sustaining the Benefits of Social Media on Users’ Health Beliefs Regarding COVID-19 Prevention," Sustainability, MDPI, vol. 14(8), pages 1-14, April.
  32. Ding, Hongxiang & Zhang, Junyi, 2021. "Dynamic associations between temporal behavior changes caused by the COVID-19 pandemic and subjective assessments of policymaking: A case study in Japan," Transport Policy, Elsevier, vol. 110(C), pages 58-70.
  33. Woo, Hongjoo & Shin, Daeun Chloe & Kim, Naeun Lauren & Tong, Zhenghao & Kwon, Soyon, 2024. "Can sharing with others whom consumers Can't see increase their sense of community? An examination of social presence on sharing platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  34. Ziad H. Abdelmoety & Hawazen Alamoudi & Majed Alharthi & Nora Sharkasi & Gomaa Agag, 2022. "Ensuring a Sustainable Hospitality and Tourism Industry in the COVID-19 Era: Using an Open Market Valuation Technique," Sustainability, MDPI, vol. 14(20), pages 1-11, October.
  35. Meng, Jie & Chen, Kai, 2024. "Rethinking preemptive consumption: Building mechanisms of reciprocity, contextuality, and risk hedging across scenarios," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  36. Peluso, Alessandro M. & Pichierri, Marco & Pino, Giovanni, 2021. "Age-related effects on environmentally sustainable purchases at the time of COVID-19: Evidence from Italy," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  37. Shunying Zhao & Qiang Yang & Hohjin Im & Baojuan Ye & Yadi Zeng & Zhinan Chen & Lu Liu & Dawu Huang, 2022. "The impulsive online shopper: effects of COVID-19 burnout, uncertainty, self-control, and online shopping trust," Future Business Journal, Springer, vol. 8(1), pages 1-15, December.
  38. Seong-Gak Lee & Hyeon-Jin Jo & Dong-Woo Koo & Sae-Mi Lee, 2022. "Conceptual Similarities and Empirical Differences in Theoretical Approaches to Personal Values and Cultural Values Predicting Pro-Environmental Behavior in Hospitality and Tourism," Sustainability, MDPI, vol. 14(23), pages 1-19, November.
  39. Sit, Kokho Jason & Ballantyne, Erica E.F. & Gorst, Jonathan, 2022. "Profiling shoppers’ coping behaviours during a pandemic crisis: A regulatory focus perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  40. Moraru, Mădălina, 2021. "How Retailers Support Consumers during the Pandemic: Kaufland Case Study," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2021), Hybrid Conference, Zagreb, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Zagreb, Croatia, 9-10 September 2021, pages 178-189, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  41. Anna Polukhina & Marina Sheresheva & Marina Efremova & Oxana Suranova & Oksana Agalakova & Anton Antonov-Ovseenko, 2021. "The Concept of Sustainable Rural Tourism Development in the Face of COVID-19 Crisis: Evidence from Russia," JRFM, MDPI, vol. 14(1), pages 1-19, January.
  42. Schiopu, Andreea Fortuna & Hornoiu, Remus Ion & Padurean, Ana Mihaela & Nica, Ana-Maria, 2022. "Constrained and virtually traveling? Exploring the effect of travel constraints on intention to use virtual reality in tourism," Technology in Society, Elsevier, vol. 71(C).
  43. Abu Elnasr E. Sobaih, 2023. "Excessive Food Buying in Saudi Arabia Amid COVID-19: Examining the Effects of Perceived Severity, Religiosity, Consumption Culture and Attitude toward Behavior," IJERPH, MDPI, vol. 20(4), pages 1-15, February.
  44. Ghali, Zohra & Rather, Raouf Ahmad & Khan, Imran, 2024. "Investigating metaverse marketing-enabled consumers’ social presence, attachment, engagement and (re)visit intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  45. Blanco-González, Alicia & Cachón-Rodríguez, Gabriel & Hernández-Perlines, Felipe & Prado-Román, Camilo, 2023. "Effects of social responsibility on legitimacy and revisit intention: The moderating role of anxiety," Journal of Business Research, Elsevier, vol. 157(C).
  46. Christina Kleisiari & Marie-Noelle Duquenne & George Vlontzos, 2021. "E-Commerce in the Retail Chain Store Market: An Alternative or a Main Trend?," Sustainability, MDPI, vol. 13(8), pages 1-21, April.
  47. Talwar, Manish & Talwar, Shalini & Kaur, Puneet & Tripathy, Naliniprava & Dhir, Amandeep, 2021. "Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
  48. Hsu, Sheila Hsuan-Yu & Tsou, Hung-Tai & Chen, Ja-Shen, 2021. "“Yes, we do. Why not use augmented reality?†customer responses to experiential presentations of AR-based applications," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  49. Silva, Susana C. & Rocha, Thelma Valeria & De Cicco, Roberta & Galhanone, Renata Fernandes & Manzini Ferreira Mattos, Luiza Tari, 2021. "Need for touch and haptic imagery: An investigation in online fashion shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
  50. Hossain, Md Shamim & Rahman, Mst Farjana, 2022. "Detection of potential customers’ empathy behavior towards customers' reviews," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
  51. Jiang, Yi & Wang, Xueqin & Yuen, Kum Fai, 2021. "Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  52. Nila Armelia Windasari & Fu-ren Lin, 2021. "Why Do People Continue Using Fitness Wearables? The Effect of Interactivity and Gamification," SAGE Open, , vol. 11(4), pages 21582440211, November.
  53. Grace Chua & Kum Fai Yuen & Xueqin Wang & Yiik Diew Wong, 2021. "The Determinants of Panic Buying during COVID-19," IJERPH, MDPI, vol. 18(6), pages 1-28, March.
  54. Sigitas Urbonavicius & Karina Adomaviciute – Sakalauske, 2023. "Learning from Pandemic Periods: Elements of the Theory of Behavioral Transformation," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 35(2), pages 251-266.
  55. Tiyachareonsri, Sirikunya & Chavarnakul, Thira & Chandrachai, Achara & Triukose, Sipat, 2024. "How consumer preference determines site selection in a metropolitan setting: Analysis of retailer perspective to stay ahead of the competition in the aftermath of a large-scale crisis," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  56. Abu Elnasr E. Sobaih & Fatheya Moustafa, 2022. "Panic Food Purchasing amid COVID-19 Pandemic: Does the Impact of Perceived Severity, Anxiety and Self-Isolation Really Matter?," IJERPH, MDPI, vol. 19(22), pages 1-16, November.
  57. Kondo, Fumiyo N. & Okubo, Taishi, 2022. "Understanding multi-channel consumer behavior: A comparison between segmentations of multi-channel purchases by product category and overall products," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  58. Mohamed Habuba Halima & Yongjun Li & Usman Ghani & Ataullah Kiani & Atamba Cynthia, 2021. "Impact of Online Crisis Response Strategies on Online Purchase Intention: The Roles of Online Brand Attitude and Brand Perceived Usefulness," SAGE Open, , vol. 11(1), pages 21582440211, March.
  59. Ali, Maged & Gomes, Lucas Moreira & Azab, Nahed & de Moraes Souza, João Gabriel & Sorour, M. Karim & Kimura, Herbert, 2023. "Panic buying and fake news in urban vs. rural England: A case study of twitter during COVID-19," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
  60. Rakshit, Sandip & Islam, Nazrul & Mondal, Sandeep & Paul, Tripti, 2021. "Mobile apps for SME business sustainability during COVID-19 and onwards," Journal of Business Research, Elsevier, vol. 135(C), pages 28-39.
  61. Luo, Anqi & Ye, Tian & Xue, Xunyue & Mattila, Anna S., 2021. "Appreciation vs. apology: When and why does face covering requirement increase revisit intention?," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
  62. Zuokas, Danas & Gul, Evren & Lim, Alvin, 2022. "How did COVID-19 change what people buy: Evidence from a supermarket chain," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  63. Katsumata, Sotaro & Nishimoto, Akihiro & Kannan, P.K., 2023. "Brand competitiveness and resilience to exogenous shock: Usage of smartphone apps during the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  64. Mostafa Ghodsi & Ali Ardestani & Arash Rasaizadi & Seyednaser Ghadamgahi & Hao Yang, 2021. "How COVID-19 Pandemic Affected Urban Trips? Structural Interpretive Model of Online Shopping and Passengers Trips during the Pandemic," Sustainability, MDPI, vol. 13(21), pages 1-15, October.
  65. Wojciech Trzebiński & Radosław Baran & Beata Marciniak, 2021. "Did the COVID-19 Pandemic Make Consumers Shop Alone? The Role of Emotions and Interdependent Self-Construal," Sustainability, MDPI, vol. 13(11), pages 1-16, June.
  66. Cao, Junwei & Liu, Feng & Shang, Meng & Zhou, Xiaotong, 2021. "Toward street vending in post COVID-19 China: Social networking services information overload and switching intention," Technology in Society, Elsevier, vol. 66(C).
  67. Goel, Pooja & Parayitam, Satyanarayana & Sharma, Anuj & Rana, Nripendra P. & Dwivedi, Yogesh K, 2022. "A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping," Journal of Business Research, Elsevier, vol. 142(C), pages 1-16.
  68. Anastasia Theodorou & Leonidas Hatzithomas & Thomas Fotiadis & Anastasios Diamantidis & Antonios Gasteratos, 2023. "The Impact of the COVID-19 Pandemic on Online Consumer Behavior: Applying the Theory of Planned Behavior," Sustainability, MDPI, vol. 15(3), pages 1-17, January.
  69. Gigliotti, Marina & Rizzi, Francesco, 2023. "Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  70. Takumi Tagashira, 2023. "Signal effect of a targeted travel subsidy on consumer behavior during the coronavirus disease 2019 pandemic," Marketing Letters, Springer, vol. 34(3), pages 483-496, September.
  71. Kim, Jinkyung Jenny & Han, Heesup & Ariza-Montes, Antonio, 2021. "The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  72. Alishba & Muhammad Abrar & Faiqa Kiran, 2023. "The Role Of Perceived Severity And Anticipated Regret In Predicting Panic Buying Behavior," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 12(2), pages 164-170.
  73. Jafar, Rana Muhammad Sohail & Ahmad, Wasim & Sun, Yanming, 2023. "Unfolding the impacts of metaverse aspects on telepresence, product knowledge, and purchase intentions in the metaverse stores," Technology in Society, Elsevier, vol. 74(C).
  74. Arenas Gaitán, Jorge & Ramírez-Correa, Patricio E., 2023. "COVID-19 and telemedicine: A netnography approach," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
  75. Ngoh, Cheryl-lyn & Groening, Christopher, 2022. "The effect of COVID-19 on consumers’ channel shopping behaviors: A segmentation study," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  76. Pardo-Jaramillo, Sergio & Muñoz-Villamizar, Andrés & Gomez-Gonzalez, Jose E., 2023. "Unveiling the influence of COVID-19 on the online retail market: A comprehensive exploration," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  77. Yang, Seungmi & Kwon, Youngsun, 2022. "Effects of mobile networks and Covid-19 on mobile shopping sales in South Korea," Telecommunications Policy, Elsevier, vol. 46(9).
  78. Artur Kwasek & Magdalena Maciaszczyk & Damian Kocot & Marek Martin & Maria Kocot, 2021. "A Study on the Determinants of Consumer Online Purchasing Behaviour," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 658-671.
  79. Liu, Hongfei & Liu, Wentong & Yoganathan, Vignesh & Osburg, Victoria-Sophie, 2021. "COVID-19 information overload and generation Z's social media discontinuance intention during the pandemic lockdown," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  80. Wang, Xueqin & Wong, Yiik Diew & Liu, Feng & Yuen, Kum Fai, 2021. "A push–pull–mooring view on technology-dependent shopping under social distancing: When technology needs meet health concerns," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
  81. Sirui Li & Ying Liu & Jing Su & Xin Luo & Xiao Yang, 2022. "Can e-commerce platforms build the resilience of brick-and-mortar businesses to the COVID-19 shock? An empirical analysis in the Chinese retail industry," ULB Institutional Repository 2013/356995, ULB -- Universite Libre de Bruxelles.
  82. Omar, Nor Asiah & Nazri, Muhamad Azrin & Ali, Mohd Helmi & Alam, Syed Shah, 2021. "The panic buying behavior of consumers during the COVID-19 pandemic: Examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  83. Adriana Angel & Lissette Marroquin-Velasquez & Sandra Idrovo, 2021. "Dialectical Tensions of Sustainability and Health during the COVID-19 Pandemic: A Tale from Latin America," Sustainability, MDPI, vol. 13(13), pages 1-17, July.
  84. Liu, Yanfeng & Li, Xue & Yuen, Kum Fai, 2023. "Revenge buying: The role of negative emotions caused by lockdowns," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  85. Naeem, Muhammad & Ozuem, Wilson, 2021. "The role of social media in internet banking transition during COVID-19 pandemic: Using multiple methods and sources in qualitative research," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  86. Anshu, Kumari & Gaur, Loveleen & Singh, Gurmeet, 2022. "Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
  87. Hsieh, Jung-Kuei, 2023. "The impact of influencers' multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  88. Sharma, Manu & Kaushal, Deepak & Joshi, Sudhanshu, 2023. "Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  89. Guthrie, Cameron & Fosso-Wamba, Samuel & Arnaud, Jean Brice, 2021. "Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
  90. Marina Sheresheva & Marina Efremova & Lilia Valitova & Anna Polukhina & Georgy Laptev, 2021. "Russian Tourism Enterprises’ Marketing Innovations to Meet the COVID-19 Challenges," Sustainability, MDPI, vol. 13(7), pages 1-17, March.
  91. Davit Marikyan & Savvas Papagiannidis, 2024. "Exercising the “Right to Repair”: A Customer’s Perspective," Journal of Business Ethics, Springer, vol. 193(1), pages 35-61, August.
  92. Wang, Jiawei, 2023. "The relationship between loneliness and consumer shopping channel choice: Evidence from China," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  93. Ghaffari, Reza & Cheng, Kequn, 2022. "Effects of Covid-19 Pandemic on Online Shopping Behavior in Iran," OSF Preprints f9wng, Center for Open Science.
  94. Mohammed Anam Akhtar & Khurram Ajaz Khan & Hung Cuong Hoang, 2023. "Role of Social Networking Sites in Financial Product Choice: An Investigation Through the Theory of Planned Behavior," Business Perspectives and Research, , vol. 11(1), pages 44-62, January.
  95. Vannucci, Virginia & Dasmi, Costanza & Nechaeva, Olga & Pizzi, Gabriele & Aiello, Gaetano, 2023. "WHY do YOU care about me? The impact of retailers’ customer care activities on customer orientation perceptions and store patronage intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  96. Ruzita Abdul-Rahim & Siti Aisah Bohari & Aini Aman & Zainudin Awang, 2022. "Benefit–Risk Perceptions of FinTech Adoption for Sustainability from Bank Consumers’ Perspective: The Moderating Role of Fear of COVID-19," Sustainability, MDPI, vol. 14(14), pages 1-24, July.
  97. Serravalle, Francesca & Vanheems, Régine & Viassone, Milena, 2023. "Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  98. Jabeen, Fauzia & Kaur, Puneet & Talwar, Shalini & Malodia, Suresh & Dhir, Amandeep, 2022. "I love you, but you let me down! How hate and retaliation damage customer-brand relationship," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  99. Kumar, Sushant & Murphy, Mikko & Talwar, Shalini & Kaur, Puneet & Dhir, Amandeep, 2021. "What drives brand love and purchase intentions toward the local food distribution system? A study of social media-based REKO (fair consumption) groups," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  100. Serravalle, Francesca & Pantano, Eleonora, 2023. "Mastering care management strategies to improve retailing: Mechanisms, capabilities, impacts and emerging opportunities," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  101. Eleonora Annunziata & Tommaso Pucci & Jacopo Cammeo & Lorenzo Zanni & Marco Frey, 2023. "The mediating role of exogenous shocks in green purchase intention: evidence from italian fashion industry in the Covid-19 era," Italian Journal of Marketing, Springer, vol. 2023(1), pages 59-79, March.
  102. Untaru, Elena-Nicoleta & Han, Heesup, 2021. "Protective measures against COVID-19 and the business strategies of the retail enterprises: Differences in gender, age, education, and income among shoppers," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  103. Stephanie Rodriguez-Besteiro & Ana Isabel Beltran-Velasco & José Francisco Tornero-Aguilera & Marina Begoña Martínez-González & Eduardo Navarro-Jiménez & Rodrigo Yáñez-Sepúlveda & Vicente Javier Cleme, 2023. "Social Media, Anxiety and COVID-19 Lockdown Measurement Compliance," IJERPH, MDPI, vol. 20(5), pages 1-13, March.
  104. Chen, Tinggui & Jin, Yumei & Yang, Jianjun & Cong, Guodong, 2022. "Identifying emergence process of group panic buying behavior under the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  105. Khalek, Sk Abu & Chakraborty, Anirban, 2022. "“I like to use but do not wish to own†: Exploring the role of de-ownership orientation in the adoption of access-based services," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  106. Agrawal, Shiv Ratan & Mittal, Divya, 2022. "Optimizing customer engagement content strategy in retail and E-tail: Available on online product review videos," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
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