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Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis

Author

Listed:
  • Aleksandar Radic

    (Independent Researcher, Gornji kono 8, 20000 Dubrovnik, Croatia)

  • Rob Law

    (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, China)

  • Michael Lück

    (School of Hospitality & Tourism, Auckland University of Technology, Auckland 1010, New Zealand)

  • Haesang Kang

    (Division of Tourism, Dongseo University, 55 Centum Jungang-ro, Haeundae-gu, Busan 48058, Korea)

  • Antonio Ariza-Montes

    (Department of Quantitative Methods, Faculty of Economics and Business Sciences, Universidad Loyola Andalucía, C/Escritor Castilla Aguayo, 4, 14004 Córdoba, Spain)

  • Juan M. Arjona-Fuentes

    (Department of Quantitative Methods, Faculty of Economics and Business Sciences, Universidad Loyola Andalucía, C/Escritor Castilla Aguayo, 4, 14004 Córdoba, Spain)

  • Heesup Han

    (College of Hospitality and Tourism Management, Sejong University, 209 Neungdong-ro, Gwangjin-gu, Seoul 05006, Korea)

Abstract

The current COVID-19 cruise tourism crisis has evolved to epic proportions and placed some of the cruise lines on the verge of bankruptcy. This research aimed to gain a deeper understanding of the crisis. Using an inductive qualitative approach, interviews were conducted with eight frequent cruisers who were at home and eight cruise ship employees who were employed by various cruise companies and who were working on cruise ships during the COVID-19 cruise tourism crisis. The findings revealed a systematic failure within the cruise industry management to understand the COVID-19 pandemic. Results of this study highlight the importance of health-related perceived risks on the nature and impact of the COVID-19 cruise tourism crisis. This study supports the overall theory of cruise tourism and crisis management by extending the chaos theory and its principals on the COVID-19 cruise tourism crisis. The managerial implications for cruise lines are outlined.

Suggested Citation

  • Aleksandar Radic & Rob Law & Michael Lück & Haesang Kang & Antonio Ariza-Montes & Juan M. Arjona-Fuentes & Heesup Han, 2020. "Apocalypse Now or Overreaction to Coronavirus: The Global Cruise Tourism Industry Crisis," Sustainability, MDPI, vol. 12(17), pages 1-19, August.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6968-:d:404648
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    References listed on IDEAS

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    2. Suellen Tapsall & Geoffrey N Soutar & Wendy A Elliott & Tim Mazzarol & Jennifer Holland, 2022. "COVID-19’s impact on the perceived risk of ocean cruising: A best-worst scaling study of Australian consumers," Tourism Economics, , vol. 28(1), pages 248-271, February.
    3. Asif Hussain & Francesc Fusté-Forné, 2021. "Post-Pandemic Recovery: A Case of Domestic Tourism in Akaroa (South Island, New Zealand)," World, MDPI, vol. 2(1), pages 1-12, March.
    4. Siwarit Pongsakornrungsilp & Pimlapas Pongsakornrungsilp & Vikas Kumar & Bhuritt Maswongssa, 2021. "The Art of Survival: Tourism Businesses in Thailand Recovering from COVID-19 through Brand Management," Sustainability, MDPI, vol. 13(12), pages 1-17, June.
    5. Xin Wang & Ivan Ka Wai Lai & Quan Zhou & Yu He Pang, 2021. "Regional Travel as an Alternative Form of Tourism during the COVID-19 Pandemic: Impacts of a Low-Risk Perception and Perceived Benefits," IJERPH, MDPI, vol. 18(17), pages 1-17, September.
    6. Liu, Zongtuan & Dong, Gang & Gui, Yunmiao, 2023. "Data-driven emergency evacuation decision for cruise ports under COVID-19: An improved genetic algorithm and simulation," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 629(C).
    7. Xumao Li & Chengjin Wang & César Ducruet, 2020. "Globalization and Regionalization: Empirical Evidence from Itinerary Structure and Port Organization of World Cruise of Cunard," Sustainability, MDPI, vol. 12(19), pages 1-17, September.
    8. Dong-Shang Chang & Wei-De Wu, 2021. "Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model," Sustainability, MDPI, vol. 13(14), pages 1-28, July.
    9. Mohamed Fathy Agina & Nadir Aliane & Osman El Sawy & Hazem Ahmed Khairy & Sameh Fayyad, 2023. "Risks in Relation to Adopting Airbnb Accommodation: The Role of Fear of COVID-19," Sustainability, MDPI, vol. 15(6), pages 1-19, March.
    10. Alejandro Vega-Muñoz & Guido Salazar-Sepúlveda & Nicolás Contreras-Barraza & Lorena Araya-Silva, 2021. "Port Governance and Cruise Tourism," Sustainability, MDPI, vol. 13(9), pages 1-16, April.
    11. Aleksandar Radic & Michael Lück & Amr Al-Ansi & Bee-Lia Chua & Sabrina Seeler & António Raposo & Jinkyung Jenny Kim & Heesup Han, 2021. "To Dine, or Not to Dine on a Cruise Ship in the Time of the COVID-19 Pandemic: The Tripartite Approach towards an Understanding of Behavioral Intentions among Female Passengers," Sustainability, MDPI, vol. 13(5), pages 1-17, February.
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    13. Marek Więckowski, 2021. "Will the Consequences of Covid-19 Trigger a Redefining of the Role of Transport in the Development of Sustainable Tourism?," Sustainability, MDPI, vol. 13(4), pages 1-15, February.

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