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Algorithm appreciation: People prefer algorithmic to human judgment

Citations

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Cited by:

  1. Fei Cai & Jiashu Zhang & Lei Zhang, 2024. "The Impact of Artificial Intelligence Replacing Humans in Making Human Resource Management Decisions on Fairness: A Case of Resume Screening," Sustainability, MDPI, vol. 16(9), pages 1-19, May.
  2. Manav Raj & Justin Berg & Rob Seamans, 2023. "Art-ificial Intelligence: The Effect of AI Disclosure on Evaluations of Creative Content," Papers 2303.06217, arXiv.org, revised Jun 2024.
  3. Pascal Oliver Heßler & Jella Pfeiffer & Sebastian Hafenbrädl, 2022. "When Self-Humanization Leads to Algorithm Aversion," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(3), pages 275-292, June.
  4. Bauer, Kevin & Gill, Andrej, 2021. "Mirror, mirror on the wall: Machine predictions and self-fulfilling prophecies," SAFE Working Paper Series 313, Leibniz Institute for Financial Research SAFE.
  5. Hermann, Erik & Puntoni, Stefano, 2024. "Artificial intelligence and consumer behavior: From predictive to generative AI," Journal of Business Research, Elsevier, vol. 180(C).
  6. von Walter, Benjamin & Wentzel, Daniel & Raff, Stefan, 2023. "Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships," Journal of Retailing, Elsevier, vol. 99(2), pages 280-296.
  7. Yongping Bao & Ludwig Danwitz & Fabian Dvorak & Sebastian Fehrler & Lars Hornuf & Hsuan Yu Lin & Bettina von Helversen, 2022. "Similarity and Consistency in Algorithm-Guided Exploration," CESifo Working Paper Series 10188, CESifo.
  8. Daniel Woods & Mustafa Abdallah & Saurabh Bagchi & Shreyas Sundaram & Timothy Cason, 2022. "Network defense and behavioral biases: an experimental study," Experimental Economics, Springer;Economic Science Association, vol. 25(1), pages 254-286, February.
  9. Jean-Pierre Benoît & Juan Dubra & Giorgia Romagnoli, 2022. "Belief Elicitation When More than Money Matters: Controlling for "Control"," American Economic Journal: Microeconomics, American Economic Association, vol. 14(3), pages 837-888, August.
  10. Siliang Tong & Nan Jia & Xueming Luo & Zheng Fang, 2021. "The Janus face of artificial intelligence feedback: Deployment versus disclosure effects on employee performance," Strategic Management Journal, Wiley Blackwell, vol. 42(9), pages 1600-1631, September.
  11. Yoan Hermstrüwer & Pascal Langenbach, 2022. "Fair Governance with Humans and Machines," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2022_04, Max Planck Institute for Research on Collective Goods, revised 01 Mar 2023.
  12. Sarah D. English & Stephanie Denison & Ori Friedman, 2022. "Expectations of how machines use individuating information and base-rates," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 17(3), pages 628-645, May.
  13. Liu, Nicole Tsz Yeung & Kirshner, Samuel N. & Lim, Eric T.K., 2023. "Is algorithm aversion WEIRD? A cross-country comparison of individual-differences and algorithm aversion," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  14. Zhang, Lixuan & Yencha, Christopher, 2022. "Examining perceptions towards hiring algorithms," Technology in Society, Elsevier, vol. 68(C).
  15. Jonas Wanner & Lukas-Valentin Herm & Kai Heinrich & Christian Janiesch, 2022. "The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2079-2102, December.
  16. Petropoulos, Fotios & Apiletti, Daniele & Assimakopoulos, Vassilios & Babai, Mohamed Zied & Barrow, Devon K. & Ben Taieb, Souhaib & Bergmeir, Christoph & Bessa, Ricardo J. & Bijak, Jakub & Boylan, Joh, 2022. "Forecasting: theory and practice," International Journal of Forecasting, Elsevier, vol. 38(3), pages 705-871.
    • Fotios Petropoulos & Daniele Apiletti & Vassilios Assimakopoulos & Mohamed Zied Babai & Devon K. Barrow & Souhaib Ben Taieb & Christoph Bergmeir & Ricardo J. Bessa & Jakub Bijak & John E. Boylan & Jet, 2020. "Forecasting: theory and practice," Papers 2012.03854, arXiv.org, revised Jan 2022.
  17. Li, Sixian & Peluso, Alessandro M. & Duan, Jinyun, 2023. "Why do we prefer humans to artificial intelligence in telemarketing? A mind perception explanation," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  18. Peng, Leiqing & Luo, Mengting & Guo, Yulang, 2023. "Deposit AI as the “invisible hand†to make the resale easier: A moderated mediation model," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  19. Mark V. Pezzo & Jason W. Beckstead, 2020. "Algorithm aversion is too often presented as though it were non-compensatory: A reply to Longoni et al. (2020)," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 15(3), pages 449-451, May.
  20. Yuhao Fu & Nobuyuki Hanaki, 2024. "Do people rely on ChatGPT more than their peers to detect fake news?," ISER Discussion Paper 1233, Institute of Social and Economic Research, Osaka University.
  21. Mahmud, Hasan & Islam, A.K.M. Najmul & Ahmed, Syed Ishtiaque & Smolander, Kari, 2022. "What influences algorithmic decision-making? A systematic literature review on algorithm aversion," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  22. Mahmud, Hasan & Islam, A.K.M. Najmul & Mitra, Ranjan Kumar, 2023. "What drives managers towards algorithm aversion and how to overcome it? Mitigating the impact of innovation resistance through technology readiness," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
  23. repec:cup:judgdm:v:17:y:2022:i:3:p:628-645 is not listed on IDEAS
  24. Francesco D'Acunto & Alberto G. Rossi, 2020. "Robo-Advising," CESifo Working Paper Series 8225, CESifo.
  25. Lieberman, Alicea & Schroeder, Juliana & Amir, On, 2022. "A voice inside my head: The psychological and behavioral consequences of auditory technologies," Organizational Behavior and Human Decision Processes, Elsevier, vol. 170(C).
  26. Bryce McLaughlin & Jann Spiess, 2022. "Algorithmic Assistance with Recommendation-Dependent Preferences," Papers 2208.07626, arXiv.org, revised Jan 2024.
  27. Mesbah, Neda & Tauchert, Christoph & Buxmann, Peter, 2021. "Whose Advice Counts More – Man or Machine? An Experimental Investigation of AI-based Advice Utilization," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 124796, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
  28. Noemi Festic, 2022. "Same, same, but different! Qualitative evidence on how algorithmic selection applications govern different life domains," Regulation & Governance, John Wiley & Sons, vol. 16(1), pages 85-101, January.
  29. Hewage, Harsha Chamara & Perera, H. Niles & De Baets, Shari, 2022. "Forecast adjustments during post-promotional periods," European Journal of Operational Research, Elsevier, vol. 300(2), pages 461-472.
  30. Mallory Avery & Andreas Leibbrandt & Joseph Vecci, 2023. "Does Artificial Intelligence Help or Hurt Gender Diversity? Evidence from Two Field Experiments on Recruitment in Tech," Monash Economics Working Papers 2023-09, Monash University, Department of Economics.
  31. Markus Jung & Mischa Seiter, 2021. "Towards a better understanding on mitigating algorithm aversion in forecasting: an experimental study," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(4), pages 495-516, December.
  32. Chugunova, Marina & Sele, Daniela, 2022. "We and It: An interdisciplinary review of the experimental evidence on how humans interact with machines," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 99(C).
  33. Chiara Longoni & Andrea Bonezzi & Carey K. Morewedge, 2020. "Resistance to medical artificial intelligence is an attribute in a compensatory decision process: response to Pezzo and Becksted (2020)," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 15(3), pages 446-448, May.
  34. Said Kaawach & Oskar Kowalewski & Oleksandr Talavera, 2023. "Automatic vs Manual Investing: Role of Past Performance," Discussion Papers 23-04, Department of Economics, University of Birmingham.
  35. Klaus Wertenbroch & Rom Y. Schrift & Joseph W. Alba & Alixandra Barasch & Amit Bhattacharjee & Markus Giesler & Joshua Knobe & Donald R. Lehmann & Sandra Matz & Gideon Nave & Jeffrey R. Parker & Stefa, 2020. "Autonomy in consumer choice," Marketing Letters, Springer, vol. 31(4), pages 429-439, December.
  36. Gómez de Ágreda, Ángel, 2020. "Ethics of autonomous weapons systems and its applicability to any AI systems," Telecommunications Policy, Elsevier, vol. 44(6).
  37. Zhu, Yimin & Zhang, Jiemin & Wu, Jifei & Liu, Yingyue, 2022. "AI is better when I'm sure: The influence of certainty of needs on consumers' acceptance of AI chatbots," Journal of Business Research, Elsevier, vol. 150(C), pages 642-652.
  38. Li, Jian & Huang, Jinsong & Li, Yaqi, 2023. "Examining the effects of authenticity fit and association fit: A digital human avatar endorsement model," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
  39. Awtrey, Eli & Thornley, Nico & Dannals, Jennifer E. & Barnes, Christopher M. & Uhlmann, Eric Luis, 2021. "Distribution neglect in performance evaluations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 165(C), pages 213-227.
  40. Chaohui Xu & Xingtong Chen & Wei Dai, 2022. "Effects of Digital Transformation on Environmental Governance of Mining Enterprises: Evidence from China," IJERPH, MDPI, vol. 19(24), pages 1-20, December.
  41. Merle, Aurélie & St-Onge, Anik & Sénécal, Sylvain, 2022. "Does it pay to be honest? The effect of retailer-provided negative feedback on consumers’ product choice and shopping experience," Journal of Business Research, Elsevier, vol. 147(C), pages 532-543.
  42. Martin Adam & Konstantin Roethke & Alexander Benlian, 2023. "Human vs. Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages," Information Systems Research, INFORMS, vol. 34(3), pages 1148-1168, September.
  43. Benjamin Semujanga & Xavier Parent-Rocheleau, 2024. "Time-Based Stress and Procedural Justice: Can Transparency Mitigate the Effects of Algorithmic Compensation in Gig Work?," IJERPH, MDPI, vol. 21(1), pages 1-16, January.
  44. Anne-Marie Nussberger & Lan Luo & L. Elisa Celis & M. J. Crockett, 2022. "Public attitudes value interpretability but prioritize accuracy in Artificial Intelligence," Nature Communications, Nature, vol. 13(1), pages 1-13, December.
  45. Benedikt Berger & Martin Adam & Alexander Rühr & Alexander Benlian, 2021. "Watch Me Improve—Algorithm Aversion and Demonstrating the Ability to Learn," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(1), pages 55-68, February.
  46. Volkmar, Gioia & Fischer, Peter M. & Reinecke, Sven, 2022. "Artificial Intelligence and Machine Learning: Exploring drivers, barriers, and future developments in marketing management," Journal of Business Research, Elsevier, vol. 149(C), pages 599-614.
  47. Benjamin von Walter & Dietmar Kremmel & Bruno Jäger, 2022. "The impact of lay beliefs about AI on adoption of algorithmic advice," Marketing Letters, Springer, vol. 33(1), pages 143-155, March.
  48. Robert M. Gillenkirch & Julia Ortner & Sebastian Robert & Louis Velthuis, 2023. "Designing incentives and performance measurement for advisors: How to make decision-makers listen to advice," Working Papers 2304, Gutenberg School of Management and Economics, Johannes Gutenberg-Universität Mainz.
  49. Fumagalli, Elena & Rezaei, Sarah & Salomons, Anna, 2022. "OK computer: Worker perceptions of algorithmic recruitment," Research Policy, Elsevier, vol. 51(2).
  50. Efendić, Emir & Van de Calseyde, Philippe P.F.M. & Evans, Anthony M., 2020. "Slow response times undermine trust in algorithmic (but not human) predictions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 157(C), pages 103-114.
  51. Andreas Fügener & Jörn Grahl & Alok Gupta & Wolfgang Ketter, 2022. "Cognitive Challenges in Human–Artificial Intelligence Collaboration: Investigating the Path Toward Productive Delegation," Information Systems Research, INFORMS, vol. 33(2), pages 678-696, June.
  52. Kevin Bauer & Moritz von Zahn & Oliver Hinz, 2023. "Expl(AI)ned: The Impact of Explainable Artificial Intelligence on Users’ Information Processing," Information Systems Research, INFORMS, vol. 34(4), pages 1582-1602, December.
  53. Newman, David T. & Fast, Nathanael J. & Harmon, Derek J., 2020. "When eliminating bias isn’t fair: Algorithmic reductionism and procedural justice in human resource decisions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 160(C), pages 149-167.
  54. Sarah Bankins & Paul Formosa & Yannick Griep & Deborah Richards, 2022. "AI Decision Making with Dignity? Contrasting Workers’ Justice Perceptions of Human and AI Decision Making in a Human Resource Management Context," Information Systems Frontiers, Springer, vol. 24(3), pages 857-875, June.
  55. Marina Chugunova & Wolfgang J. Luhan, 2022. "Ruled by robots: Preference for algorithmic decision makers and perceptions of their choices," Working Papers in Economics & Finance 2022-03, University of Portsmouth, Portsmouth Business School, Economics and Finance Subject Group.
  56. Wang, Cuicui & Li, Yiyang & Fu, Weizhong & Jin, Jia, 2023. "Whether to trust chatbots: Applying the event-related approach to understand consumers’ emotional experiences in interactions with chatbots in e-commerce," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  57. Ekaterina Jussupow & Kai Spohrer & Armin Heinzl & Joshua Gawlitza, 2021. "Augmenting Medical Diagnosis Decisions? An Investigation into Physicians’ Decision-Making Process with Artificial Intelligence," Information Systems Research, INFORMS, vol. 32(3), pages 713-735, September.
  58. Christiane B. Haubitz & Cedric A. Lehmann & Andreas Fügener & Ulrich W. Thonemann, 2021. "The Risk of Algorithm Transparency: How Algorithm Complexity Drives the Effects on Use of Advice," ECONtribute Discussion Papers Series 078, University of Bonn and University of Cologne, Germany.
  59. Lidan Xu & Ravi Mehta, 2022. "Technology devalues luxury? Exploring consumer responses to AI-designed luxury products," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1135-1152, November.
  60. Bauer, Kevin & von Zahn, Moritz & Hinz, Oliver, 2022. "Expl(AI)ned: The impact of explainable Artificial Intelligence on cognitive processes," SAFE Working Paper Series 315, Leibniz Institute for Financial Research SAFE, revised 2022.
  61. Jifei Wu & Xiangyun Zhang & Yimin Zhu & Grace Fang Yu-Buck, 2021. "Get Close to the Robot: The Effect of Risk Perception of COVID-19 Pandemic on Customer–Robot Engagement," IJERPH, MDPI, vol. 18(12), pages 1-17, June.
  62. Xueling Li & Xiaoyan Zhang & Yuan Liu & Yuanying Mi & Yong Chen, 2022. "The impact of artificial intelligence on users' entrepreneurial activities," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(3), pages 597-608, May.
  63. Keding, Christoph & Meissner, Philip, 2021. "Managerial overreliance on AI-augmented decision-making processes: How the use of AI-based advisory systems shapes choice behavior in R&D investment decisions," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
  64. Christoph Keding, 2021. "Understanding the interplay of artificial intelligence and strategic management: four decades of research in review," Management Review Quarterly, Springer, vol. 71(1), pages 91-134, February.
  65. van Esch, Patrick & Cui, Yuanyuan (Gina) & Das, Gopal & Jain, Shailendra Pratap & Wirtz, Jochen, 2022. "Tourists and AI: A political ideology perspective," Annals of Tourism Research, Elsevier, vol. 97(C).
  66. Ivanov, Dmitry, 2023. "Intelligent digital twin (iDT) for supply chain stress-testing, resilience, and viability," International Journal of Production Economics, Elsevier, vol. 263(C).
  67. Staab, Philipp & Geschke, Sascha-Christopher, 2020. "Ratings als arbeitspolitisches Konfliktfeld: Das Beispiel Zalando," Study / edition der Hans-Böckler-Stiftung, Hans-Böckler-Stiftung, Düsseldorf, volume 127, number 429, March.
  68. Shiri Melumad & Rhonda Hadi & Christian Hildebrand & Adrian F. Ward, 2020. "Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 7(3), pages 90-101, October.
  69. repec:cup:judgdm:v:15:y:2020:i:3:p:449-451 is not listed on IDEAS
  70. Yasheng Chen & Mohammad Islam Biswas, 2021. "Turning Crisis into Opportunities: How a Firm Can Enrich Its Business Operations Using Artificial Intelligence and Big Data during COVID-19," Sustainability, MDPI, vol. 13(22), pages 1-17, November.
  71. Chen Yang & Jing Hu, 2022. "When do consumers prefer AI-enabled customer service? The interaction effect of brand personality and service provision type on brand attitudes and purchase intentions," Journal of Brand Management, Palgrave Macmillan, vol. 29(2), pages 167-189, March.
  72. Huang, Xiaozhi & Wu, Xitong & Cao, Xin & Wu, Jifei, 2023. "The effect of medical artificial intelligence innovation locus on consumer adoption of new products," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  73. Roman V. Galperin, 2020. "Organizational Powers: Contested Innovation and Loss of Professional Jurisdiction in the Case of Retail Medicine," Organization Science, INFORMS, vol. 31(2), pages 508-534, March.
  74. Francis de Véricourt & Georgia Perakis, 2020. "Frontiers in Service Science: The Management of Data Analytics Services: New Challenges and Future Directions," Service Science, INFORMS, vol. 12(4), pages 121-129, December.
  75. repec:cup:judgdm:v:15:y:2020:i:3:p:446-448 is not listed on IDEAS
  76. Sarah Spiekermann & Hanna Krasnova & Oliver Hinz & Annika Baumann & Alexander Benlian & Henner Gimpel & Irina Heimbach & Antonia Köster & Alexander Maedche & Björn Niehaves & Marten Risius & Manuel Tr, 2022. "Values and Ethics in Information Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(2), pages 247-264, April.
  77. Scott Schanke & Gordon Burtch & Gautam Ray, 2021. "Estimating the Impact of “Humanizing” Customer Service Chatbots," Information Systems Research, INFORMS, vol. 32(3), pages 736-751, September.
  78. Alexia GAUDEUL & Caterina GIANNETTI, 2023. "Trade-offs in the design of financial algorithms," Discussion Papers 2023/288, Dipartimento di Economia e Management (DEM), University of Pisa, Pisa, Italy.
  79. Hemesath, Sebastian & Tepe, Markus, 2023. "Framing the approval to test self-driving cars on public roads. The effect of safety and competitiveness on citizens' agreement," Technology in Society, Elsevier, vol. 72(C).
  80. Kevin Bauer & Andrej Gill, 2024. "Mirror, Mirror on the Wall: Algorithmic Assessments, Transparency, and Self-Fulfilling Prophecies," Information Systems Research, INFORMS, vol. 35(1), pages 226-248, March.
  81. Martin Obschonka & David B. Audretsch, 2020. "Artificial intelligence and big data in entrepreneurship: a new era has begun," Small Business Economics, Springer, vol. 55(3), pages 529-539, October.
  82. Xueming Luo & Siliang Tong & Zheng Fang & Zhe Qu, 2019. "Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases," Marketing Science, INFORMS, vol. 38(6), pages 937-947, November.
  83. Rebitschek, Felix G. & Gigerenzer, Gerd & Wagner, Gert G., 2021. "People underestimate the errors made by algorithms for credit scoring and recidivism prediction but accept even fewer errors," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 11, pages 1-11.
  84. Zulia Gubaydullina & Jan René Judek & Marco Lorenz & Markus Spiwoks, 2022. "Comparing Different Kinds of Influence on an Algorithm in Its Forecasting Process and Their Impact on Algorithm Aversion," Businesses, MDPI, vol. 2(4), pages 1-23, October.
  85. Shiri Melumad & Rhonda Hadi & Christian Hildebrand & Adrian F. Ward, 2021. "Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 7(3), pages 90-101, October.
  86. Sutton, Steve G. & Arnold, Vicky & Holt, Matthew, 2023. "An extension of the theory of technology dominance: Capturing the underlying causal complexity," International Journal of Accounting Information Systems, Elsevier, vol. 50(C).
  87. Mariken van der Velden & Felicia Loecherbach, 2021. "Epistemic Overconfidence in Algorithmic News Selection," Media and Communication, Cogitatio Press, vol. 9(4), pages 182-197.
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