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Ratings als arbeitspolitisches Konfliktfeld: Das Beispiel Zalando

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  • Staab, Philipp
  • Geschke, Sascha-Christopher

Abstract

Algorithmische Rating- und Scoringverfahren befinden sich in der Arbeitswelt auf dem Vormarsch. Anhand einer Fallstudie eines besonders ambitionierten Systems beleuchtet die Studie die mit umfassenden betrieblichen Rating- und Scoring-Systemen verbundenen arbeitspolitischen Konfliktfelder: Verschärfte Kontrolle und Konkurrenz innerhalb der Belegschaft schaden dem Betriebsklima; technologische Intransparenz wird zur Legitimierung betrieblicher Ungleichheit eingesetzt; Legalitätsfragen insbesondere im Bereich des Datenschutzes bleiben dabei ungeklärt.

Suggested Citation

  • Staab, Philipp & Geschke, Sascha-Christopher, 2020. "Ratings als arbeitspolitisches Konfliktfeld: Das Beispiel Zalando," Study / edition der Hans-Böckler-Stiftung, Hans-Böckler-Stiftung, Düsseldorf, volume 127, number 429, March.
    • Handle: RePEc:zbw:hbsedi:429
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    References listed on IDEAS

    as
    1. Logg, Jennifer M. & Minson, Julia A. & Moore, Don A., 2019. "Algorithm appreciation: People prefer algorithmic to human judgment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 151(C), pages 90-103.
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