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What is user engagement? A conceptual framework for defining user engagement with technology

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  1. Hwang, Angel Hsing-Chi & Oh, Jeeyun, 2020. "Interacting with background music engages E-Customers more: The impact of interactive music on consumer perception and behavioral intention," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
  2. Mariana Cernicova-Buca & Adina Palea, 2021. "An Appraisal of Communication Practices Demonstrated by Romanian District Public Health Authorities at the Outbreak of the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(5), pages 1-19, February.
  3. Pagani, Margherita & Malacarne, Giovanni, 2017. "Experiential Engagement and Active vs. Passive Behavior in Mobile Location-based Social Networks: The Moderating Role of Privacy," Journal of Interactive Marketing, Elsevier, vol. 37(C), pages 133-148.
  4. Bitrián, Paula & Buil, Isabel & Catalán, Sara, 2021. "Enhancing user engagement: The role of gamification in mobile apps," Journal of Business Research, Elsevier, vol. 132(C), pages 170-185.
  5. Carolina Herrando & Julio Jiménez-Martínez & María José Martín-De Hoyos, 2017. "Passion at first sight: how to engage users in social commerce contexts," Electronic Commerce Research, Springer, vol. 17(4), pages 701-720, December.
  6. Lin Shi & Katharine J. Mach & Sangwon Suh & Adam Brandt, 2022. "Functionality‐based life cycle assessment framework: An information and communication technologies (ICT) product case study," Journal of Industrial Ecology, Yale University, vol. 26(3), pages 782-800, June.
  7. repec:dau:papers:123456789/9530 is not listed on IDEAS
  8. repec:ers:journl:v:xxiv:y:2021:i:2b:p:515-537 is not listed on IDEAS
  9. Yuheng Hu & Yili Hong, 2022. "SHEDR: An End-to-End Deep Neural Event Detection and Recommendation Framework for Hyperlocal News Using Social Media," INFORMS Journal on Computing, INFORMS, vol. 34(2), pages 790-806, March.
  10. Daniel Steele & Edda Bild & Cynthia Tarlao & Catherine Guastavino, 2019. "Soundtracking the Public Space: Outcomes of the Musikiosk Soundscape Intervention," IJERPH, MDPI, vol. 16(10), pages 1-38, May.
  11. Nripesh Trivedi & Daniel Adomako Asamoah & Derek Doran, 0. "Keep the conversations going: engagement-based customer segmentation on online social service platforms," Information Systems Frontiers, Springer, vol. 0, pages 1-19.
  12. Mariani, Marcello M. & Hashemi, Novin & Wirtz, Jochen, 2023. "Artificial intelligence empowered conversational agents: A systematic literature review and research agenda," Journal of Business Research, Elsevier, vol. 161(C).
  13. Dominik Petko & Regina Schmid & Andrea Cantieni, 2020. "Pacing in Serious Games: Exploring the Effects of Presentation Speed on Cognitive Load, Engagement and Learning Gains," Simulation & Gaming, , vol. 51(2), pages 258-279, April.
  14. Zhuojun Gu & Ravi Bapna & Jason Chan & Alok Gupta, 2022. "Measuring the Impact of Crowdsourcing Features on Mobile App User Engagement and Retention: A Randomized Field Experiment," Management Science, INFORMS, vol. 68(2), pages 1297-1329, February.
  15. Wenrui Wang, 2023. "The Ways that Digital Technologies Inform Visitor's Engagement with Cultural Heritage Sites: Informal Learning in the Digital Era ," GATR Journals gjbssr628, Global Academy of Training and Research (GATR) Enterprise.
  16. Sharon T Steinemann & Benjamin J Geelan & Stephan Zaehringer & Kamalatharsi Mutuura & Ewgenij Wolkow & Lars Frasseck & Klaus Opwis, 2020. "Potentials and pitfalls of increasing prosocial behavior and self-efficacy over time using an online personalized platform," PLOS ONE, Public Library of Science, vol. 15(6), pages 1-29, June.
  17. Vijay Viswanathan & Linda D. Hollebeek & Edward C. Malthouse & Ewa Maslowska & Su Jung Kim & Wei Xie, 2017. "The Dynamics of Consumer Engagement with Mobile Technologies," Service Science, INFORMS, vol. 9(1), pages 36-49, March.
  18. Omar Besbes & Yonatan Gur & Assaf Zeevi, 2016. "Optimization in Online Content Recommendation Services: Beyond Click-Through Rates," Manufacturing & Service Operations Management, INFORMS, vol. 18(1), pages 15-33, February.
  19. Li, Manning & Mao, Jiye, 2015. "Hedonic or utilitarian? Exploring the impact of communication style alignment on user's perception of virtual health advisory services," International Journal of Information Management, Elsevier, vol. 35(2), pages 229-243.
  20. Muna Alharbi & Lisa Kuhn & Julia Morphet, 2021. "Nursing students' engagement with social media as an extracurricular activity: An integrative review," Journal of Clinical Nursing, John Wiley & Sons, vol. 30(1-2), pages 44-55, January.
  21. Alexiou, Andreas & Schippers, Michaela & Oshri, Ilan & Angelopoulos, Spyros, 2020. "Narrative and aesthetics as antecedents of perceived learning in Serious Games," Other publications TiSEM 03549db3-5fe8-4b62-bd1c-6, Tilburg University, School of Economics and Management.
  22. Shahbaznezhad, Hamidreza & Dolan, Rebecca & Rashidirad, Mona, 2021. "The Role of Social Media Content Format and Platform in Users' Engagement Behavior," Journal of Interactive Marketing, Elsevier, vol. 53(C), pages 47-65.
  23. Dzandu, Michael D. & Hanu, Charles & Amegbe, Hayford, 2022. "Gamification of mobile money payment for generating customer value in emerging economies: The social impact theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
  24. Tulia Maria Casvean & Vasile Hodorogea & Ioan Emanuel Casvean, 2021. "The Experience Created by the Social and Cultural Context Constructed by Video Games: A Digitization of Life and Death," Journal for Social Media Inquiry, Editura Lumen, vol. 3(1), pages 19-31, July.
  25. Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
  26. Afi Fouad El & Ouiddad Smail, 2021. "Consumer engagement in value co-creation within virtual video game communities," Management & Marketing, Sciendo, vol. 16(4), pages 370-386, December.
  27. Caitríona Ní Shé & Eabhnat Ní Fhloinn & Ciarán Mac an Bhaird, 2023. "Student Engagement with Technology-Enhanced Resources in Mathematics in Higher Education: A Review," Mathematics, MDPI, vol. 11(3), pages 1-34, February.
  28. van der Harst, Jesse Pieter & Angelopoulos, Spyros, 2024. "Less is more: Engagement with the content of social media influencers," Journal of Business Research, Elsevier, vol. 181(C).
  29. Luca Longo, 2018. "Experienced mental workload, perception of usability, their interaction and impact on task performance," PLOS ONE, Public Library of Science, vol. 13(8), pages 1-36, August.
  30. Tina Katika & Ioannis Karaseitanidis & Dimitra Tsiakou & Christos Makropoulos & Angelos Amditis, 2022. "Augmented Reality (AR) Supporting Citizen Engagement in Circular Economy," Circular Economy and Sustainability, Springer, vol. 2(3), pages 1077-1104, September.
  31. Ayla Schwarz & Greet Cardon & Sebastien Chastin & Jeroen Stragier & Lieven De Marez & Consortium SmartLife & Ann DeSmet, 2021. "Does Dynamic Tailoring of A Narrative-Driven Exergame Result in Higher User Engagement among Adolescents? Results from A Cluster-Randomized Controlled Trial," IJERPH, MDPI, vol. 18(14), pages 1-19, July.
  32. Alnawas, Ibrahim & Aburub, Faisal, 2016. "The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 313-322.
  33. Park, JungKun & Hong, EunPyo & Ahn, Jiseon & Hyun, Hyowon, 2023. "Role of multidimensional customer brand engagement on customer behavior for online grocery shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  34. Yu, Eun & Jung, Jaemin, 2018. "Towards Quadruple-Play Service: Both Individual and Household Level Analyses on Mobile Bundle," 29th European Regional ITS Conference, Trento 2018 184972, International Telecommunications Society (ITS).
  35. Zixing Shen & Michael J. Pritchard, 2022. "Cognitive engagement on social media: A study of the effects of visual cueing in educational videos," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(9), pages 1253-1267, September.
  36. Simona VINEREAN & Alin OPREANA, 2015. "Consumer Engagement in Online Settings: Conceptualization and Validation of Measurement Scales," Expert Journal of Marketing, Sprint Investify, vol. 3(2), pages 35-50.
  37. Yezheng Li & Pinyi Yao & Syuhaily Osman & Norzalina Zainudin & Mohamad Fazli Sabri, 2022. "A Thematic Review on Using Food Delivery Services during the Pandemic: Insights for the Post-COVID-19 Era," IJERPH, MDPI, vol. 19(22), pages 1-22, November.
  38. Högberg, Johan & Shams, Poja & Wästlund, Erik, 2019. "Gamified in-store mobile marketing: The mixed effect of gamified point-of-purchase advertising," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 298-304.
  39. Heather L. O'Brien, 2017. "Antecedents and learning outcomes of online news engagement," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(12), pages 2809-2820, December.
  40. Nripesh Trivedi & Daniel Adomako Asamoah & Derek Doran, 2018. "Keep the conversations going: engagement-based customer segmentation on online social service platforms," Information Systems Frontiers, Springer, vol. 20(2), pages 239-257, April.
  41. Fang, Jiaming & Zhao, Zhirong & Wen, Chao & Wang, Ruping, 2017. "Design and performance attributes driving mobile travel application engagement," International Journal of Information Management, Elsevier, vol. 37(4), pages 269-283.
  42. Jezdancher Watti & Máté Millner & Kata Siklósi & Hedvig Kiss & Oguz Kelemen & Dávid Pócs, 2022. "Smokers’ Engagement Behavior on Facebook: Verbalizing and Visual Expressing the Smoking Cessation Process," IJERPH, MDPI, vol. 19(16), pages 1-14, August.
  43. D'Ambra, John & Akter, Shahriar & Mariani, Marcello, 2022. "Digital transformation of higher education in Australia: Understanding affordance dynamics in E-Textbook engagement and use," Journal of Business Research, Elsevier, vol. 149(C), pages 283-295.
  44. Julia Troll & Ivo Blohm & Jan Marco Leimeister, 2019. "Why Incorporating a Platform-Intermediary can Increase Crowdsourcees’ Engagement," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(4), pages 433-450, August.
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