IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v149y2022icp283-295.html
   My bibliography  Save this article

Digital transformation of higher education in Australia: Understanding affordance dynamics in E-Textbook engagement and use

Author

Listed:
  • D'Ambra, John
  • Akter, Shahriar
  • Mariani, Marcello

Abstract

This paper addresses digital transformation in higher education by exploring the engagement and use of e-textbooks through an affordance theory lens. Drawing on the insights from in-depth interviews (n = 18), focus group discussions (n = 15), a pilot survey (n = 83) and the main survey (n = 344) in Australia, we developed and validated an affordance actualisation model for the engagement and use of e-textbooks. The partial least squares (PLS) technique was used to validate the dimensions of affordance actualisation and its relationship with e-textbooks engagement and affordance effect. The findings indicate the efficacy of the two affordance constructs, as well as the significant mediating effect of engagement. An important lesson for the e-textbook industry is that firms need to consider affordance actualisation dimensions (i.e., portability, accessibility, searchability, highlighting, copying, browsing, hedonic and utilitarian value) when enhancing digital engagement and use of e-textbooks.

Suggested Citation

  • D'Ambra, John & Akter, Shahriar & Mariani, Marcello, 2022. "Digital transformation of higher education in Australia: Understanding affordance dynamics in E-Textbook engagement and use," Journal of Business Research, Elsevier, vol. 149(C), pages 283-295.
    • Handle: RePEc:eee:jbrese:v:149:y:2022:i:c:p:283-295
    DOI: 10.1016/j.jbusres.2022.05.048
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296322004817
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2022.05.048?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Dong, Xueyan & Wang, Tienan, 2018. "Social tie formation in Chinese online social commerce: The role of IT affordances," International Journal of Information Management, Elsevier, vol. 42(C), pages 49-64.
    2. Schwarzmüller, Tanja & Brosi, Prisca & Duman, Denis & Welpe, Isabell M., 2018. "How Does the Digital Transformation Affect Organizations? Key Themes of Change in Work Design and Leadership," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 29(2), pages 114-138.
    3. Wang, Zhiying & Wang, Nianxin & Su, Xiang & Ge, Shilun, 2020. "An empirical study on business analytics affordances enhancing the management of cloud computing data security," International Journal of Information Management, Elsevier, vol. 50(C), pages 387-394.
    4. Pee, L.G., 2018. "Affordances for sharing domain-specific and complex knowledge on enterprise social media," International Journal of Information Management, Elsevier, vol. 43(C), pages 25-37.
    5. Andrew Burton-Jones & Detmar W. Straub, 2006. "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research, INFORMS, vol. 17(3), pages 228-246, September.
    6. Ferraris, Alberto & Belyaeva, Zhanna & Bresciani, Stefano, 2020. "The role of universities in the Smart City innovation: Multistakeholder integration and engagement perspectives," Journal of Business Research, Elsevier, vol. 119(C), pages 163-171.
    7. John D'Ambra & Concepción S. Wilson & Shahriar Akter, 2013. "Application of the task-technology fit model to structure and evaluate the adoption of E-books by Academics," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(1), pages 48-64, January.
    8. Panigrahi, Ritanjali & Srivastava, Praveen Ranjan & Sharma, Dheeraj, 2018. "Online learning: Adoption, continuance, and learning outcome—A review of literature," International Journal of Information Management, Elsevier, vol. 43(C), pages 1-14.
    9. Akter, Shahriar & Gunasekaran, Angappa & Wamba, Samuel Fosso & Babu, Mujahid Mohiuddin & Hani, Umme, 2020. "Reshaping competitive advantages with analytics capabilities in service systems," Technological Forecasting and Social Change, Elsevier, vol. 159(C).
    10. Mariani, Marcello M. & Nambisan, Satish, 2021. "Innovation Analytics and Digital Innovation Experimentation: The Rise of Research-driven Online Review Platforms," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
    11. Hossain, Tasnim M Taufique & Akter, Shahriar & Kattiyapornpong, Uraiporn & Dwivedi, Yogesh K., 2019. "Multichannel integration quality: A systematic review and agenda for future research," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 154-163.
    12. John D'Ambra & Concepción S. Wilson & Shahriar Akter, 2013. "Application of the task‐technology fit model to structure and evaluate the adoption of E‐books by Academics," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 64(1), pages 48-64, January.
    13. Nelson, Sarah Beth & Jarrahi, Mohammad Hossein & Thomson, Leslie, 2017. "Mobility of knowledge work and affordances of digital technologies," International Journal of Information Management, Elsevier, vol. 37(2), pages 54-62.
    14. Sarstedt, Marko & Hair, Joseph F. & Cheah, Jun-Hwa & Becker, Jan-Michael & Ringle, Christian M., 2019. "How to specify, estimate, and validate higher-order constructs in PLS-SEM," Australasian marketing journal, Elsevier, vol. 27(3), pages 197-211.
    15. Mariani, Marcello & Borghi, Matteo, 2019. "Industry 4.0: A bibliometric review of its managerial intellectual structure and potential evolution in the service industries," Technological Forecasting and Social Change, Elsevier, vol. 149(C).
    16. Jackson, Nicole C., 2019. "Managing for competency with innovation change in higher education: Examining the pitfalls and pivots of digital transformation," Business Horizons, Elsevier, vol. 62(6), pages 761-772.
    17. Mariani, Marcello M. & Ek Styven, Maria & Teulon, Fréderic, 2021. "Explaining the intention to use digital personal data stores: An empirical study," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    18. Naresh K. Malhotra & Sung S. Kim & Ashutosh Patil, 2006. "Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research," Management Science, INFORMS, vol. 52(12), pages 1865-1883, December.
    19. Heather L. O'Brien & Elaine G. Toms, 2008. "What is user engagement? A conceptual framework for defining user engagement with technology," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(6), pages 938-955, April.
    20. Krishnamurthy, Sandeep, 2020. "The future of business education: A commentary in the shadow of the Covid-19 pandemic," Journal of Business Research, Elsevier, vol. 117(C), pages 1-5.
    21. Afraz, Muhammad Fawad & Bhatti, Sabeen Hussain & Ferraris, Alberto & Couturier, Jerome, 2021. "The impact of supply chain innovation on competitive advantage in the construction industry: Evidence from a moderated multi-mediation model," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Chaudhuri, Ranjan & Chatterjee, Sheshadri & Mariani, Marcello M. & Wamba, Samuel Fosso, 2024. "Assessing the influence of emerging technologies on organizational data driven culture and innovation capabilities: A sustainability performance perspective," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    2. Chatterjee, Sheshadri & Mariani, Marcello & Fosso Wamba, Samuel, 2023. "Prosumers’ intention to co-create business value and the moderating role of digital media usage," Journal of Business Research, Elsevier, vol. 163(C).
    3. Feliciano-Cestero, María M. & Ameen, Nisreen & Kotabe, Masaaki & Paul, Justin & Signoret, Mario, 2023. "Is digital transformation threatened? A systematic literature review of the factors influencing firms’ digital transformation and internationalization," Journal of Business Research, Elsevier, vol. 157(C).
    4. Kim, Jong Min & Park, Keeyeon Ki-cheon & Mariani, Marcello M., 2023. "Do online review readers react differently when exposed to credible versus fake online reviews?," Journal of Business Research, Elsevier, vol. 154(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sun, Yuan & Zhong, Yating & Jeyaraj, Anand & Zhu, Mengjie, 2024. "The impact of enterprise social media affordances on employees' thriving at work: An empowerment theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    2. Yan (Mandy) Dang & Yulei (Gavin) Zhang & Susan A. Brown & Hsinchun Chen, 2020. "Examining the impacts of mental workload and task-technology fit on user acceptance of the social media search system," Information Systems Frontiers, Springer, vol. 22(3), pages 697-718, June.
    3. Fosso Wamba, Samuel & Queiroz, Maciel M. & Trinchera, Laura, 2024. "The role of artificial intelligence-enabled dynamic capability on environmental performance: The mediation effect of a data-driven culture in France and the USA," International Journal of Production Economics, Elsevier, vol. 268(C).
    4. Cheah, Jun-Hwa & Lim, Xin-Jean & Ting, Hiram & Liu, Yide & Quach, Sara, 2022. "Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    5. Liyong Wan & Shoumei Xie & Ai Shu, 2020. "Toward an Understanding of University Students’ Continued Intention to Use MOOCs: When UTAUT Model Meets TTF Model," SAGE Open, , vol. 10(3), pages 21582440209, July.
    6. Lee, Kuo-Wei & Li, Chia-Ying, 2023. "It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
    7. Maricar M. Navarro & Yogi Tri Prasetyo & Michael Nayat Young & Reny Nadlifatin & Anak Agung Ngurah Perwira Redi, 2021. "The Perceived Satisfaction in Utilizing Learning Management System among Engineering Students during the COVID-19 Pandemic: Integrating Task Technology Fit and Extended Technology Acceptance Model," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    8. Mariani, Marcello M. & Hashemi, Novin & Wirtz, Jochen, 2023. "Artificial intelligence empowered conversational agents: A systematic literature review and research agenda," Journal of Business Research, Elsevier, vol. 161(C).
    9. Akash Sinha & Prabhat Kumar & Nripendra P. Rana & Rubina Islam & Yogesh K. Dwivedi, 2019. "Impact of internet of things (IoT) in disaster management: a task-technology fit perspective," Annals of Operations Research, Springer, vol. 283(1), pages 759-794, December.
    10. Yang, Hongjun & Zhang, Shengtai, 2022. "Social media affordances and fatigue: The role of privacy concerns, impression management concerns, and self-esteem," Technology in Society, Elsevier, vol. 71(C).
    11. Huang, Tony Cheng-Kui & Wu, Ing-Long & Chou, Chih-Chung, 2013. "Investigating use continuance of data mining tools," International Journal of Information Management, Elsevier, vol. 33(5), pages 791-801.
    12. Saura, Jose Ramon & Ribeiro-Soriano, Domingo & Zegarra Saldaña, Pablo, 2022. "Exploring the challenges of remote work on Twitter users' sentiments: From digital technology development to a post-pandemic era," Journal of Business Research, Elsevier, vol. 142(C), pages 242-254.
    13. Duong, Trang Thi-Thuy & Ngo, Liem Viet & Surachartkumtonkun, Jiraporn & Tran, Mai Dong & Northey, Gavin, 2023. "Less is more! A pathway to consumer's transcendence," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    14. Motamarri, Saradhi & Akter, Shahriar & Hossain, Md Afnan & Dwivedi, Yogesh K, 2022. "How does remote analytics empowerment capability payoff in the emerging industrial revolution?," Journal of Business Research, Elsevier, vol. 144(C), pages 1163-1174.
    15. Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
    16. Akter, Mansura & Akter, Shahriar & Rahman, Mahfuzur & Priporas, Constantinos Vasilios, 2023. "Mapping the barriers to socio-economic freedom in internationalisation of women-owned SMEs: Evidence from a developing country," Journal of International Management, Elsevier, vol. 29(6).
    17. Elia, Stefano & Giuffrida, Maria & Mariani, Marcello M. & Bresciani, Stefano, 2021. "Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce," Journal of Business Research, Elsevier, vol. 132(C), pages 158-169.
    18. Faqih, Khaled M.S. & Jaradat, Mohammed-Issa Riad Mousa, 2021. "Integrating TTF and UTAUT2 theories to investigate the adoption of augmented reality technology in education: Perspective from a developing country," Technology in Society, Elsevier, vol. 67(C).
    19. Naeini, Ali Bonyadi & Zamani, Mehdi & Daim, Tugrul U. & Sharma, Mahak & Yalcin, Haydar, 2022. "Conceptual structure and perspectives on “innovation management”: A bibliometric review," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    20. Olakunle Jayeola & Shafie Sidek & Azmawani Abd Rahman & Anuar Shar Bali Mahomed & Hu Jimin, 2020. "Contextual Factors and Strategic Consequences of Cloud Enterprise Resource Planning (ERP) Adoption in Malaysian Manufacturing SMEs: A Conceptual Framework," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 176-201.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:149:y:2022:i:c:p:283-295. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.