Dead-End Jobs or Career Opportunities? Advancement opportunities in call centers
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Cited by:
- Bhaskar Vira & Al James, 2012. "Building Cross-Sector Careers in India's New Service Economy? Tracking Former Call Centre Agents in the National Capital Region," Development and Change, International Institute of Social Studies, vol. 43(2), pages 449-479, March.
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Keywords
Centres d'atenció telefònica; Empreses de serveis; Promoció professional; 65 - Gestió i organització. Administració i direcció d'empreses. Publicitat. Relacions públiques. Mitjans de comunicació de masses;All these keywords.
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