IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01451075.html
   My bibliography  Save this paper

Introducing performativity to crisis management theory : an illustration from the 2003 French heat wave crisis response

Author

Listed:
  • Anouck Adrot

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Jean-Luc Moriceau

    (IMT-BS - DEFI - Département Droit, Economie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris])

Abstract

While current crisis management literature focuses on the necessity of consistent data and shared interpretation to coordinate effectively, contrastingly, this paper highlights the predominating influence of crisis responders' performances on information transmission. Based on an exploratory interpretive analysis of the 2003 French heat wave crisis response, our findings reveal that performances can support immediate reaction and involvement, but can also generate conflicts or misunderstandings that may burden coordination. This work's contribution to the crisis management literature is in threefold. First, we enrich the crisis management literature by proposing performativity as a potential analytical lens for collective action during crisis response. Second, we propose some practical recommendations to improve crisis management training through the application of the concept of performativity. Finally, we propose a critical perspective on tacitly held assumptions in crisis management.

Suggested Citation

  • Anouck Adrot & Jean-Luc Moriceau, 2013. "Introducing performativity to crisis management theory : an illustration from the 2003 French heat wave crisis response," Post-Print hal-01451075, HAL.
  • Handle: RePEc:hal:journl:hal-01451075
    DOI: 10.1111/1468-5973.12011
    Note: View the original document on HAL open archive server: https://hal.science/hal-01451075v1
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01451075v1/document
    Download Restriction: no

    File URL: https://libkey.io/10.1111/1468-5973.12011?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hélène Giroux, 2006. "‘It Was Such a Handy Term’: Management Fashions and Pragmatic Ambiguity," Journal of Management Studies, Wiley Blackwell, vol. 43(6), pages 1227-1260, September.
    2. Giovan Francesco Lanzara, 1983. "Ephemeral Organizations In Extreme Environments: Emergence, Strategy, Extinction [I]," Journal of Management Studies, Wiley Blackwell, vol. 20(1), pages 71-95, January.
    3. Barbara S. Lawrence, 2006. "Organizational Reference Groups: A Missing Perspective on Social Context," Organization Science, INFORMS, vol. 17(1), pages 80-100, February.
    4. Patrick Lagadec, 2009. "A New Cosmology of Risks and Crises: Time for a Radical Shift in Paradigm and Practice," Review of Policy Research, Policy Studies Organization, vol. 26(4), pages 473-486, July.
    5. Christophe Roux-Dufort, 2009. "The Devil lies in details! : How crises build up within organizations," Post-Print hal-02311859, HAL.
    6. Christophe Roux-Dufort, 2007. "Is Crisis Management (only) a Management of exceptions?," Post-Print hal-02311783, HAL.
    7. E. L. Quarantelli, 1988. "Disaster Crisis Management: A Summary Of Research Findings," Journal of Management Studies, Wiley Blackwell, vol. 25(4), pages 373-385, July.
    8. Christophe Roux-Dufort & Bénédicte Vidaillet, 2003. "The Difficulties of Improvising in a Crisis Situation - A Case Study," International Studies of Management & Organization, Taylor & Francis Journals, vol. 33(1), pages 86-115, January.
    9. Corvellec, Hervé & Risberg, Annette, 2007. "Sensegiving as mise-en-sens--The case of wind power development," Scandinavian Journal of Management, Elsevier, vol. 23(3), pages 306-326, September.
    10. Christophe Roux-Dufort & Bénédicte Vidaillet, 2003. "The difficulties of improvising in a crisis situation: A case study," Post-Print hal-02311674, HAL.
    11. Arjen Boin, 2009. "The New World of Crises and Crisis Management: Implications for Policymaking and Research," Review of Policy Research, Policy Studies Organization, vol. 26(4), pages 367-377, July.
    12. Karl E. Weick & Kathleen M. Sutcliffe & David Obstfeld, 2005. "Organizing and the Process of Sensemaking," Organization Science, INFORMS, vol. 16(4), pages 409-421, August.
    13. Carolyne Smart & Ilan Vertinsky, 1984. "Strategy and the environment: A study of corporate responses to crises," Strategic Management Journal, Wiley Blackwell, vol. 5(3), pages 199-213, July.
    14. Karl E. Weick, 1988. "Enacted Sensemaking In Crisis Situations[1]," Journal of Management Studies, Wiley Blackwell, vol. 25(4), pages 305-317, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Josef Kasik & Petr Snapka, 2020. "A General Model Based on the DuPont System of Financial Analysis for Identification, Analysis and Solution of a Potential Crisis in a Business," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 16(4), pages 55-66.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Martina K. Linnenluecke & Andrew Griffiths & Monika Winn, 2012. "Extreme Weather Events and the Critical Importance of Anticipatory Adaptation and Organizational Resilience in Responding to Impacts," Business Strategy and the Environment, Wiley Blackwell, vol. 21(1), pages 17-32, January.
    2. Stephanie Duchek, 2020. "Organizational resilience: a capability-based conceptualization," Business Research, Springer;German Academic Association for Business Research, vol. 13(1), pages 215-246, April.
    3. Ashby, Simon & Peters, Linda D. & Devlin, James, 2014. "When an irresistible force meets an immovable object: The interplay of agency and structure in the UK financial crisis," Journal of Business Research, Elsevier, vol. 67(1), pages 2671-2683.
    4. Dariusz Sobotkiewicz, 2021. "Changes in the Strategies and Structures of Subsidiaries of Multinational Corporations during the Covid 19 Pandemic," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 723-736.
    5. Sarkar, Soumodip & Osiyevskyy, Oleksiy, 2018. "Organizational change and rigidity during crisis: A review of the paradox," European Management Journal, Elsevier, vol. 36(1), pages 47-58.
    6. Jungsu Kim & Sukjun Lee, 2023. "Collective Adaptive Responses Through Coping and Sensemaking Under Stress," SAGE Open, , vol. 13(4), pages 21582440231, October.
    7. Jenni Dinger & Michael Conger & David Hekman & Carla Bustamante, 2020. "Somebody That I Used to Know: The Immediate and Long-Term Effects of Social Identity in Post-disaster Business Communities," Journal of Business Ethics, Springer, vol. 166(1), pages 115-141, September.
    8. Sandra Waddock, 2019. "Shaping the Shift: Shamanic Leadership, Memes, and Transformation," Journal of Business Ethics, Springer, vol. 155(4), pages 931-939, April.
    9. Lionel Garreau & Serge Perrot, 2012. "Comprendre la dynamique de la socialisation organisationnelle: Une approche par le sensemaking," Post-Print halshs-00949067, HAL.
    10. Costa, Sandra & Coyle-Shapiro, Jacqueline, 2021. "What happens to others matters! An intraindividual processual approach to coworkers’ psychological contract violations," LSE Research Online Documents on Economics 109872, London School of Economics and Political Science, LSE Library.
    11. Cristofaro, Matteo, 2020. "“I feel and think, therefore I am”: An Affect-Cognitive Theory of management decisions," European Management Journal, Elsevier, vol. 38(2), pages 344-355.
    12. Greg Fisher & Emily Neubert, 2023. "Evaluating Ventures Fast and Slow: Sensemaking, Intuition, and Deliberation in Entrepreneurial Resource Provision Decisions," Entrepreneurship Theory and Practice, , vol. 47(4), pages 1298-1326, July.
    13. Toddi Steelman & Sarah McCaffrey & Anne-Lise Velez & Jason Briefel, 2015. "What information do people use, trust, and find useful during a disaster? Evidence from five large wildfires," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 76(1), pages 615-634, March.
    14. Susara E. Merwe & Reinette Biggs & Rika Preiser, 2020. "Sensemaking as an approach for resilience assessment in an Essential Service Organization," Environment Systems and Decisions, Springer, vol. 40(1), pages 84-106, March.
    15. Ronit Yitshaki & Fredric Kropp & Benson Honig, 2022. "The Role of Compassion in Shaping Social Entrepreneurs’ Prosocial Opportunity Recognition," Journal of Business Ethics, Springer, vol. 179(2), pages 617-647, August.
    16. Svensson, Martin & Hällgren, Markus, 2018. "Sensemaking in sensory deprived settings: The role of non-verbal auditory cues for emergency assessment," European Management Journal, Elsevier, vol. 36(3), pages 306-318.
    17. Belinda Wade & Andrew Griffiths, 2022. "Exploring the Cognitive Foundations of Managerial (Climate) Change Decisions," Journal of Business Ethics, Springer, vol. 181(1), pages 15-40, November.
    18. Heidi Reed, 2022. "When the Right Thing to Do Is Also the Wrong Thing: Moral Sensemaking of Responsible Business Behavior During the COVID-19 Crisis," Post-Print hal-04531082, HAL.
    19. Guillaume Flamand & Véronique Perret & Thierry Picq, 2022. "Working with the potential of arts-based learning : Making sense and leaving ‘business as usual’ behind in an art seminar," Post-Print hal-04325528, HAL.
    20. Lorena Bezerra de Souza Matos, 2017. "Visible Expressions of Urban Invisibility: Exploring Pixação," Post-Print hal-03111870, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01451075. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.