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What happens to others matters! An intraindividual processual approach to coworkers’ psychological contract violations

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  • Costa, Sandra
  • Coyle-Shapiro, Jacqueline

Abstract

Drawing on recent research highlighting the dynamic and social properties of psychological contracts, we propose a framework that examines socially embedded triggers and their impact on psychological contract change. Our model accounts for the social context in which individuals’ sensemaking process about their employment relationship occurs. The model specifies how individuals make sense of coworkers’ psychological contract violation and integrate that information into the creation of a plausible convergent or divergent account. These accounts have the potential to reinforce or initiate a review of the terms of the individual’s psychological contract schema, or they may leave the schema intact. Research and practical implications of this conceptual framework are discussed.

Suggested Citation

  • Costa, Sandra & Coyle-Shapiro, Jacqueline, 2021. "What happens to others matters! An intraindividual processual approach to coworkers’ psychological contract violations," LSE Research Online Documents on Economics 109872, London School of Economics and Political Science, LSE Library.
    • Handle: RePEc:ehl:lserod:109872
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    File URL: http://eprints.lse.ac.uk/109872/
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    References listed on IDEAS

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    More about this item

    Keywords

    convergent and divergent accounts; coworkers’ psychological contract violation; observed and disclosed psychological contract violations; sensemaking; social information processing;
    All these keywords.

    JEL classification:

    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General

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