IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v15y2024i2d10.1007_s13132-023-01304-x.html
   My bibliography  Save this article

Quality Management and Environmental Management: Role of Knowledge Transfer and Organizational Innovation in Knowledge-Based Firms

Author

Listed:
  • Ehsan Namdar Joyami

    (University of Tehran)

  • Nour Mohammad Yaghoubi

    (University of Sistan and Baluchestan)

  • Seyed AliGholi Rowshan

    (University of Sistan and Baluchestan)

Abstract

While knowledge-based firms pay much attention to quality management and environmental management, they pay little attention to transferring external knowledge into the organization, transferring internal knowledge to the outside of the organization, and transferring and localizing innovation within the organization. The role of knowledge transfer and organizational innovation in quality management and environmental management is the focus of this study. This research contributes to a better understanding of the function of organizational innovation and knowledge transfer as a strategic source and competitive advantage in today’s competitive and evolving era. The results of this research could be expanded upon and applied in all types of knowledge-based firms inside and outside of Iran. The literature review shows that all previous studies were conducted in developed countries and emerging economies. This study, however, was carried out in Iran, as a developing country, with a focus on concepts such as quality, environment, knowledge, and innovation. The purpose of the present study was to examine the relationship between quality management and environmental management with a focus on the role of organizational knowledge and innovation transfer among managers of knowledge-based firms in science and technology parks and eight provinces were randomly selected as sample clusters in Islamic Republic of Iran Country. This research has been finalized in 2021. A conceptual model was designed in the light of theoretical literature and logical theory. Six hypotheses were formulated. The data were collected using a questionnaire and then analyzed through the Structural Equation Model. The results showed positive and significant relationships between quality management and environmental management; quality management and knowledge transfer; knowledge transfer and environmental management; quality management and organizational innovation; and organizational innovation and environmental management. The results further proved that there is a direct and significant relationship between knowledge transfer and organizational innovation. The current research showed that environmental management and quality management are relevant approaches to promote the productivity of knowledge-based firms, with a focus on the role of knowledge transfer and organizational innovation in achieving goals and missions.

Suggested Citation

  • Ehsan Namdar Joyami & Nour Mohammad Yaghoubi & Seyed AliGholi Rowshan, 2024. "Quality Management and Environmental Management: Role of Knowledge Transfer and Organizational Innovation in Knowledge-Based Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 8457-8494, June.
    • Handle: RePEc:spr:jknowl:v:15:y:2024:i:2:d:10.1007_s13132-023-01304-x
    DOI: 10.1007/s13132-023-01304-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-023-01304-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13132-023-01304-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yusmani Mohd Yusoff & Mehran Nejati & Daisy Mui Hung Kee & Azlan Amran, 2020. "Linking Green Human Resource Management Practices to Environmental Performance in Hotel Industry," Global Business Review, International Management Institute, vol. 21(3), pages 663-680, June.
    2. Richa Chaudhary, 2020. "Green Human Resource Management and Employee Green Behavior: An Empirical Analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 630-641, March.
    3. Jerónimo, Helena Mateus & Henriques, Paulo Lopes & Lacerda, Teresa Correia de & da Silva, Filipa Pires & Vieira, Pedro Rino, 2020. "Going green and sustainable: The influence of green HR practices on the organizational rationale for sustainability," Journal of Business Research, Elsevier, vol. 112(C), pages 413-421.
    4. Terziovski, Milé & Guerrero, Jose-Luis, 2014. "ISO 9000 quality system certification and its impact on product and process innovation performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 197-207.
    5. Joanna Morawska-Jancelewicz, 2022. "The Role of Universities in Social Innovation Within Quadruple/Quintuple Helix Model: Practical Implications from Polish Experience," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2230-2271, September.
    6. Chen, Chung-Jen & Huang, Jing-Wen, 2009. "Strategic human resource practices and innovation performance -- The mediating role of knowledge management capacity," Journal of Business Research, Elsevier, vol. 62(1), pages 104-114, January.
    7. Bruno Emmanuel Ongo Nkoa & Jacques Simon Song, 2022. "Does Institutional Quality increase inequalities in Africa?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 1896-1927, September.
    8. Wasim Qazi & Syed Ali Raza & Komal Akram Khan, 2020. "The contradiction between self-protection and self-presentation on knowledge sharing behaviour: evidence from higher education students in Pakistan," International Journal of Knowledge and Learning, Inderscience Enterprises Ltd, vol. 13(3), pages 246-271.
    9. Animesh Agrawal & Chitranjan Kumar & Suraj Kumar Mukti, 2021. "Role of Information and Communication Technology (ICT) to Enhance the Success of Knowledge Management (KM): a Study in a Steel Plant," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1760-1786, December.
    10. Sonda DAOUD BEN ARAB, 2022. "Quality Management Practices and Innovation: the Moderating Effect of ISO 9001 Certification," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2177-2202, September.
    11. Aishwarya Narayan & Sumukh Hungund, 2022. "Enhancing Firm Performance Through Adoption of Innovation: an Empirical Evidence from Indian Biotechnological Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2431-2456, September.
    12. Jamshid Alinasab & Seid Mohammad Reza Mirahmadi & Hassan Ghorbani & Francesco Caputo, 2022. "Discovering Knowledge and Cognitive Based Drivers for SMEs Internationalization," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2490-2518, September.
    13. Samuel Roscoe & Nachiappan Subramanian & Charbel J.C. Jabbour & Tao Chong, 2019. "Green human resource management and the enablers of green organisational culture: Enhancing a firm's environmental performance for sustainable development," Business Strategy and the Environment, Wiley Blackwell, vol. 28(5), pages 737-749, July.
    14. Dian Prihadyanti & Karlina Sari & Dudi Hidayat & Nur Laili & Budi Triyono & Chichi Shintia Laksani, 2022. "The Changing Nature of Expatriation: The Emerging Role of Knowledge Transfer Readiness," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1496-1541, June.
    15. Kristel Buysse & Alain Verbeke, 2003. "Proactive environmental strategies: a stakeholder management perspective," Strategic Management Journal, Wiley Blackwell, vol. 24(5), pages 453-470, May.
    16. Manders, Basak & de Vries, Henk J. & Blind, Knut, 2016. "ISO 9001 and product innovation: A literature review and research framework," Technovation, Elsevier, vol. 48, pages 41-55.
    17. Yi-Chun Huang & Ying-Jiuan Wong & Min-Li Yang, 2014. "Proactive environmental management and performance by a controlling family," Management Research Review, Emerald Group Publishing Limited, vol. 37(3), pages 210-240, March.
    18. Manuel Frondel & Jens Horbach & Klaus Rennings, 2007. "End‐of‐pipe or cleaner production? An empirical comparison of environmental innovation decisions across OECD countries," Business Strategy and the Environment, Wiley Blackwell, vol. 16(8), pages 571-584, December.
    19. Beatriz Ferreira & Carla Curado & Mírian Oliveira, 2022. "The Contribution of Knowledge Management to Human Resource Development: a Systematic and Integrative Literature Review," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2319-2347, September.
    20. Jackson, Sherry Avery & Gopalakrishna-Remani, Venugopal & Mishra, Rajat & Napier, Randy, 2016. "Examining the impact of design for environment and the mediating effect of quality management innovation on firm performance," International Journal of Production Economics, Elsevier, vol. 173(C), pages 142-152.
    21. Deborah Dougherty, 1992. "Interpretive Barriers to Successful Product Innovation in Large Firms," Organization Science, INFORMS, vol. 3(2), pages 179-202, May.
    22. Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.
    23. Zeng, Jing & Anh Phan, Chi & Matsui, Yoshiki, 2015. "The impact of hard and soft quality management on quality and innovation performance: An empirical study," International Journal of Production Economics, Elsevier, vol. 162(C), pages 216-226.
    24. Lutfi Nurcholis, 2021. "How to Improve Internationalization Strategy Based on Market Characteristics, Culture Understanding, and Knowledge Management: the Mediating Effect of Management Behavior," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1717-1740, December.
    25. Molina-Azorín, Jose F. & Tarí, Juan José & Pereira-Moliner, Jorge & López-Gamero, María D. & Pertusa-Ortega, Eva M., 2015. "The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry," Tourism Management, Elsevier, vol. 50(C), pages 41-54.
    26. Rennings, Klaus, 2000. "Redefining innovation -- eco-innovation research and the contribution from ecological economics," Ecological Economics, Elsevier, vol. 32(2), pages 319-332, February.
    27. Sama Khanmirzaee & Mostafa Jafari & Peyman Akhavan, 2022. "Analyzing the Competitive Advantage’s Criteria of Science and Technology Parks and Incubators Using DEMATEL Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2302-2318, September.
    28. Xie, Xuemei & Fang, Liangxiu & Zeng, Saixing & Huo, Jiage, 2016. "How does knowledge inertia affect firms product innovation?," Journal of Business Research, Elsevier, vol. 69(5), pages 1615-1620.
    29. M. Hurol Mete & Onder Belgin, 2022. "Impact of Knowledge Management Performance on the Efficiency of R&D Active Firms: Evidence from Turkey," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 830-848, June.
    30. Rami S. Al-Gharaibeh & Mostafa Z. Ali, 2022. "Knowledge Sharing Framework: a Game-Theoretic Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(1), pages 332-366, March.
    31. Pantelis Sotirelis & Evangelos Grigoroudis, 2021. "Total Quality Management and Innovation: Linkages and Evidence from the Agro-food Industry," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 1553-1573, December.
    32. Johan Larsson & Lisa Larsson, 2020. "Integration, Application and Importance of Collaboration in Sustainable Project Management," Sustainability, MDPI, vol. 12(2), pages 1-17, January.
    33. Zeng, Jing & Zhang, Wenqing & Matsui, Yoshiki & Zhao, Xiande, 2017. "The impact of organizational context on hard and soft quality management and innovation performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 240-251.
    34. Bilal Bin Saeed & Bilal Afsar & Shakir Hafeez & Imran Khan & Muhammad Tahir & Muhammad Asim Afridi, 2019. "Promoting employee's proenvironmental behavior through green human resource management practices," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(2), pages 424-438, March.
    35. Harry Scarbrough, 2003. "Knowledge management, HRM and the innovation process," International Journal of Manpower, Emerald Group Publishing Limited, vol. 24(5), pages 501-516, August.
    36. Zeting Liu & Dimitri Uzunidis, 2021. "Globalization of R&D, Accumulation of Knowledge and Network Innovation: the Evolution of the Firm’s Boundaries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(1), pages 166-182, March.
    37. repec:eme:majpps:02686900110398296 is not listed on IDEAS
    38. Kwee Keong Choong & Patrick W. Leung, 2022. "A Critical Review of the Precursors of the Knowledge Economy and Their Contemporary Research: Implications for the Computerized New Economy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1573-1610, June.
    39. Asan Vernyuy Wirba, 2022. "Transforming Cameroon into Knowledge-Based Economy (KBE): The Role of Education, Especially Higher Education," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1542-1572, June.
    40. Jose Penalva, 2022. "Innovation and Leadership as Design: a Methodology to Lead and Exceed an Ecological Approach in Higher Education," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(1), pages 430-446, March.
    41. Yu, Wantao & Chavez, Roberto & Feng, Mengying & Wong, Chee Yew & Fynes, Brian, 2020. "Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective," International Journal of Production Economics, Elsevier, vol. 219(C), pages 224-235.
    42. repec:eme:maj000:02686900110398296 is not listed on IDEAS
    43. Márcio Oliveira & Paulo Pinheiro & João M. Lopes & José Oliveira, 2022. "How to Overcome Barriers to Sharing Tacit Knowledge in Non-Profit Organizations?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 1843-1874, September.
    44. Kemp, René & Pontoglio, Serena, 2011. "The innovation effects of environmental policy instruments — A typical case of the blind men and the elephant?," Ecological Economics, Elsevier, vol. 72(C), pages 28-36.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Escrig-Tena, Ana B. & Segarra-Ciprés, Mercedes & García-Juan, Beatriz & Beltrán-Martín, Inmaculada, 2018. "The impact of hard and soft quality management and proactive behaviour in determining innovation performance," International Journal of Production Economics, Elsevier, vol. 200(C), pages 1-14.
    2. Younès El Manzani & Mohamed Larbi Sidmou & Jean-Jack Cegarra, 2018. "Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory," Post-Print hal-03080217, HAL.
    3. Carballo-Penela, Adolfo & Ruzo-Sanmartín, Emilio & Álvarez-González, Paula & Paillé, Pascal, 2023. "How do GHRM practices influence firms’ economic performance? A meta-analytic investigation of the role of GSCM and environmental performance," Journal of Business Research, Elsevier, vol. 165(C).
    4. Farzana Riva & Solon Magrizos & Mohammad Rabiul Basher Rubel, 2021. "Investigating the link between managers' green knowledge and leadership style, and their firms' environmental performance: The mediation role of green creativity," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3228-3240, November.
    5. Sadia Akhtar & Kashif Ullah Khan & Fouzia Atlas & Muhammad Irfan, 2022. "Stimulating student’s pro-environmental behavior in higher education institutions: an ability–motivation–opportunity perspective," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(3), pages 4128-4149, March.
    6. Mercedes Úbeda‐García & Bartolome Marco‐Lajara & Patrocinio C. Zaragoza‐Sáez & Encarnación Manresa‐Marhuenda & Esther Poveda‐Pareja, 2022. "Green ambidexterity and environmental performance: The role of green human resources," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(1), pages 32-45, January.
    7. Ahmad Morshedi & Navid Nezafati & Sajjad Shokouhyar, 2024. "Motivational Factors Affecting Knowledge Sharing in Steel Industry Supply Chain: A Mixed Qualitative-Quantitative Method Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 6273-6311, June.
    8. Escrig-Tena, Ana B. & Segarra-Ciprés, Mercedes & García-Juan, Beatriz, 2021. "Incremental and radical product innovation capabilities in a quality management context: Exploring the moderating effects of control mechanisms," International Journal of Production Economics, Elsevier, vol. 232(C).
    9. Pinget, Amandine, 2016. "Spécificités des déterminants des innovations environnementales : une approche appliquée aux PME [Specificities of determinants for environmental innovation : an approach applied to SMEs]," MPRA Paper 80108, University Library of Munich, Germany.
    10. Younès El Manzani & Mostapha El Idrissi & Zakaria Lissaneddine, 2022. "Soft quality management practices and product innovation ambidexterity: the mediating role of market orientation ambidexterity," Post-Print hal-04317941, HAL.
    11. Christoph P. Kiefer & Pablo Del Río González & Javier Carrillo‐Hermosilla, 2019. "Drivers and barriers of eco‐innovation types for sustainable transitions: A quantitative perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 28(1), pages 155-172, January.
    12. Mubashir Ahmad Aukhoon & Junaid Iqbal & Zahoor Ahmad Parray, 2024. "Impact of corporate social responsibility on employee green behavior: Role of green human resource management practices and employee green culture," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(5), pages 3768-3778, September.
    13. Erlantz Allur & Iñaki Heras-Saizarbitoria & Olivier Boiral & Francesco Testa, 2018. "Quality and Environmental Management Linkage: A Review of the Literature," Sustainability, MDPI, vol. 10(11), pages 1-15, November.
    14. Borghesi, Simone & Cainelli, Giulio & Mazzanti, Massimiliano, 2012. "Brown Sunsets and Green Dawns in the Industrial Sector: Environmental Innovations, Firm Behavior and the European Emission Trading," Climate Change and Sustainable Development 121701, Fondazione Eni Enrico Mattei (FEEM).
    15. Giulio Cainelli & Massimiliano Mazzanti & Simone Borghesi, 2012. "The European Emission Trading Scheme and environmental innovation diffusion: Empirical analyses using Italian CIS data," Working Papers 201201, University of Ferrara, Department of Economics.
    16. Costantini, Valeria & Crespi, Francesco & Palma, Alessandro, 2017. "Characterizing the policy mix and its impact on eco-innovation: A patent analysis of energy-efficient technologies," Research Policy, Elsevier, vol. 46(4), pages 799-819.
    17. Tariq, Adeel & Badir, Yuosre F. & Tariq, Waqas & Bhutta, Umair Saeed, 2017. "Drivers and consequences of green product and process innovation: A systematic review, conceptual framework, and future outlook," Technology in Society, Elsevier, vol. 51(C), pages 8-23.
    18. Bourke, Jane & Roper, Stephen, 2017. "Innovation, quality management and learning: Short-term and longer-term effects," Research Policy, Elsevier, vol. 46(8), pages 1505-1518.
    19. Li, Miaomiao & Cao, Guikun & Cui, Li & Liu, Xiaoquan & Dai, Jing, 2023. "Examining how government subsidies influence firms’ circular supply chain management: The role of eco-innovation and top management team," International Journal of Production Economics, Elsevier, vol. 261(C).
    20. Gomes, Paulo J. & Silva, Graça Miranda & Sarkis, Joseph, 2020. "Exploring the relationship between quality ambidexterity and sustainable production," International Journal of Production Economics, Elsevier, vol. 224(C).

    More about this item

    Keywords

    Quality management; Environmental management; Knowledge transfer; Organizational innovation;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M13 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - New Firms; Startups
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:15:y:2024:i:2:d:10.1007_s13132-023-01304-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.