Improve Organizational Performance by Implementing the Dimensions of Total Quality Management with Respect to the Mediating Role of Organizational Innovation Capability
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DOI: 10.2478/sues-2022-0018
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References listed on IDEAS
- Ardeshir Bazrkar & Soleyman Iranzadeh & Naser Feghhi Farahmand, 2017. "Total quality model for aligning organization strategy, improving performance, and improving customer satisfaction by using an approach based on combination of balanced scorecard and lean six sigma," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1390818-139, January.
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- Yuhyung Shin & Min-Jeong Kim, 2015. "Antecedents and Mediating Mechanisms of Proactive Behavior: Application of the Theory of Planned Behavior," Asia Pacific Journal of Management, Springer, vol. 32(1), pages 289-310, March.
- Wageeh A. Nafei, 2016. "Organizational Agility: The Key to Improve Organizational Performance," International Business Research, Canadian Center of Science and Education, vol. 9(3), pages 97-111, March.
- Jackson, Sherry Avery & Gopalakrishna-Remani, Venugopal & Mishra, Rajat & Napier, Randy, 2016. "Examining the impact of design for environment and the mediating effect of quality management innovation on firm performance," International Journal of Production Economics, Elsevier, vol. 173(C), pages 142-152.
- Zeng, Jing & Anh Phan, Chi & Matsui, Yoshiki, 2015. "The impact of hard and soft quality management on quality and innovation performance: An empirical study," International Journal of Production Economics, Elsevier, vol. 162(C), pages 216-226.
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More about this item
Keywords
Total quality management; hard quality management; Soft quality management; Organizational performance; Organizational innovation capability;All these keywords.
JEL classification:
- M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
- O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
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