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Impact of IT integration on the firm’s knowledge absorption and desorption

Author

Listed:
  • Jessica Braojos

    (URL - Universitat Ramon Llull [Barcelona], UGR - Universidad de Granada = University of Granada)

  • Jose Benitez

    (ESC [Rennes] - ESC Rennes School of Business)

  • Javier Llorens

    (UGR - Universidad de Granada = University of Granada)

  • Laura Ruiz

    (UGR - Universidad de Granada = University of Granada, ESC [Rennes] - ESC Rennes School of Business)

Abstract

This paper examines the impact of the integration of IT systems with other organizations (IT integration) on the knowledge absorption and desorption of the focal firm. We ran an empirical study in Spain and found that IT integration enables the firm to absorb and desorb knowledge with other organizations, which in turn improves firm performance. This research provides two key contributions to the IS discipline: 1) We introduce the concept of desorptive capacity in the IS research and provide a scale for its measure, 2) we provide a theory of IT integration impact on the firm's knowledge absorption and desorption.

Suggested Citation

  • Jessica Braojos & Jose Benitez & Javier Llorens & Laura Ruiz, 2020. "Impact of IT integration on the firm’s knowledge absorption and desorption," Post-Print hal-03160729, HAL.
    • Handle: RePEc:hal:journl:hal-03160729
    DOI: 10.1016/j.im.2020.103290
    Note: View the original document on HAL open archive server: https://rennes-sb.hal.science/hal-03160729
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    References listed on IDEAS

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    Keywords

    IT integration capability; Knowledge absorptive capacity; Knowledge desorptive capacity; IT-enabled organizational capabilities; Business value of IT;
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