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Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment

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  • Annum Tariq Maan

    (National College of Business Administration and Economics)

  • Ghulam Abid

    (National College of Business Administration and Economics)

  • Tahira Hassan Butt

    (National College of Business Administration and Economics)

  • Fouzia Ashfaq

    (Lahore College for Women University)

  • Saira Ahmed

    (University of Engineering and Technology)

Abstract

Drawing on social exchange theory, the purpose of this study is to examine the mediating role of psychological empowerment and moderating role of proactive personality in the relationship between POS and job satisfaction. The data were collected from 936 employees working in various manufacturing and service sectors by using self-report survey questionnaires by employing time-lagged cross-sectional study design. The study findings demonstrate that POS positively influenced psychological empowerment and job satisfaction. Moreover, it is also revealed that the relationship between POS and job satisfaction is weaker when employees’ proactive personality is higher rather than lower. The findings of the current study pose a framework for organizational representatives of both service and manufacturing industries to strengthen individual psychological empowerment and job satisfaction by offering organizational support to those individuals who are less proactive.

Suggested Citation

  • Annum Tariq Maan & Ghulam Abid & Tahira Hassan Butt & Fouzia Ashfaq & Saira Ahmed, 2020. "Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment," Future Business Journal, Springer, vol. 6(1), pages 1-12, December.
    • Handle: RePEc:spr:futbus:v:6:y:2020:i:1:d:10.1186_s43093-020-00027-8
    DOI: 10.1186/s43093-020-00027-8
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    References listed on IDEAS

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    2. Navaneetha Krishnan Rajagopal & Maryam Khalid Ahmed Ba Zanbour & Noor Mohammed Alawi Al Kaaf, 2024. "Exploring Work–Life Balance among Female Staff Members (Teaching and Non-Teaching) in Higher Educational Institutions of Oman: A Study," Economies, MDPI, vol. 12(9), pages 1-30, August.
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    4. Yafei Luo & Jian-Hao Huang, 2023. "The Effect of University Teachers' Perceived Inclusive Leadership on their Job Performance: The Serial Mediation Effect of Perceived School Support and Teachers' Psychological Empowerment," Higher Education Studies, Canadian Center of Science and Education, vol. 13(3), pages 1-18, August.
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    9. Nadeem Akhtar, 2024. "Elevating Industry IQ: The Dance of Empowerment, Resourcefulness, and Innovation in Petrochemical Realms," International Review of Management and Marketing, Econjournals, vol. 14(3), pages 56-64, May.
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