IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v12y2022i4p21582440221130294.html
   My bibliography  Save this article

The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support

Author

Listed:
  • Jinan Fattah
  • Mehmet Yesiltas
  • Tarik Atan

Abstract

In order for an organization to thrive and operate well, it is dependent on its ability to share knowledge. It is consequently well accepted that knowledge sharing in companies is a key success factor for enhancing company performance and sustainability. Therefore, knowledge sharing and employee participation in decision-making are positively associated with perceived organizational support, and turnover intention. Notwithstanding, the inherent advantages of knowledge sharing and participative decision making, promoting organizational support is a concern for many organizations. As such, the purpose of this study is to examines the interaction between knowledge sharing, participative decision-making, and turnover intention, mediated by perceived organizational support using a structural equation model. The result of the analysis of data collected from 323 staffs of telecommunication company in Iraq indicated that perceived organization support mediates the relationship between knowledge sharing, participative decision making, and turnover intention. Furthermore, knowledge sharing and participative decision making affect turnover intention. This study was able to infer that emolyees who are considered, recognized and treated positively benefit the organization, and this eliminates any intent to leave.

Suggested Citation

  • Jinan Fattah & Mehmet Yesiltas & Tarik Atan, 2022. "The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support," SAGE Open, , vol. 12(4), pages 21582440221, October.
    • Handle: RePEc:sae:sagope:v:12:y:2022:i:4:p:21582440221130294
    DOI: 10.1177/21582440221130294
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440221130294
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440221130294?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Nathan Eva & Alexander Newman & Qing Miao & Dan Wang & Brian Cooper, 2020. "Antecedents of Duty Orientation and Follower Work Behavior: The Interactive Effects of Perceived Organizational Support and Ethical Leadership," Journal of Business Ethics, Springer, vol. 161(3), pages 627-639, January.
    2. Li, Jun (Justin) & Kim, Woo Gon & Zhao, Xinyuan (Roy), 2017. "Multilevel model of management support and casino employee turnover intention," Tourism Management, Elsevier, vol. 59(C), pages 193-204.
    3. Bagozzi, Richard P. & Yi, Youjae & Nassen, Kent D., 1998. "Representation of measurement error in marketing variables: Review of approaches and extension to three-facet designs," Journal of Econometrics, Elsevier, vol. 89(1-2), pages 393-421, November.
    4. Pilar Ficapal-Cusí & Mihaela Enache-Zegheru & Joan Torrent-Sellens, 2020. "Linking Perceived Organizational Support, Affective Commitment, and Knowledge Sharing with Prosocial Organizational Behavior of Altruism and Civic Virtue," Sustainability, MDPI, vol. 12(24), pages 1-20, December.
    5. Sophie Lythreatis & Ahmed Mohammed Sayed Mostafa & Xiaojun Wang, 2019. "Participative Leadership and Organizational Identification in SMEs in the MENA Region: Testing the Roles of CSR Perceptions and Pride in Membership," Journal of Business Ethics, Springer, vol. 156(3), pages 635-650, May.
    6. Pereira, Vijay & Mohiya, Mohamed, 2021. "Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding," Journal of Business Research, Elsevier, vol. 129(C), pages 368-381.
    7. Scuotto, Veronica & Beatrice, Orlando & Valentina, Cillo & Nicotra, Melita & Di Gioia, Leonardo & Farina Briamonte, Massimiliano, 2020. "Uncovering the micro-foundations of knowledge sharing in open innovation partnerships: An intention-based perspective of technology transfer," Technological Forecasting and Social Change, Elsevier, vol. 152(C).
    8. Kremer, Hannah & Villamor, Isabel & Aguinis, Herman, 2019. "Innovation leadership: Best-practice recommendations for promoting employee creativity, voice, and knowledge sharing," Business Horizons, Elsevier, vol. 62(1), pages 65-74.
    9. Annum Tariq Maan & Ghulam Abid & Tahira Hassan Butt & Fouzia Ashfaq & Saira Ahmed, 2020. "Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment," Future Business Journal, Springer, vol. 6(1), pages 1-12, December.
    10. Ha Nam Khanh Giao & Bui Nhat Vuong & Dao Duy Huan & Hasanuzzaman Tushar & Tran Nhu Quan, 2020. "The Effect of Emotional Intelligence on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from the Banking Industry of Vietnam," Sustainability, MDPI, vol. 12(5), pages 1-25, March.
    11. Nisar Ahmad & Muhammad Saeed Lodhi & Khalid Zaman & Imran Naseem, 2017. "Knowledge Management: a Gateway for Organizational Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(3), pages 859-876, September.
    12. Mohsen, Ahsanullah & Sharif, Omer, 2020. "Employee participation in decision making and its effect on job satisfaction," MPRA Paper 102471, University Library of Munich, Germany, revised Jul 2020.
    13. Misbah Hayat Bhatti & Yanbin Ju & Umair Akram & Muhammad Hasnat Bhatti & Zubair Akram & Muhammad Bilal, 2019. "Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry," Sustainability, MDPI, vol. 11(4), pages 1-21, February.
    14. Mehmet Nurettin Uğural & Heyecan Giritli & Mariusz Urbański, 2020. "Determinants of the Turnover Intention of Construction Professionals: A Mediation Analysis," Sustainability, MDPI, vol. 12(3), pages 1-12, January.
    15. Alnaimi, Ayman Mousa Mahmoud & Rjoub, Husam, 2021. "Perceived organizational support, psychological entitlement, and extra-role behavior: The mediating role of knowledge hiding behavior," Journal of Management & Organization, Cambridge University Press, vol. 27(3), pages 507-522, May.
    16. Iwona Posadzinska & Urszula Slupska & Robert Karaszewski, 2020. "The Attitudes and Actions of the Superior and the Participative Management Style," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 488-501.
    17. Qiang Wang & Chao Wang, 2020. "Reducing turnover intention: perceived organizational support for frontline employees," Frontiers of Business Research in China, Springer, vol. 14(1), pages 1-16, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chen, Yantai & Luo, Haibei & Chen, Jin & Guo, Yanlin, 2022. "Building data-driven dynamic capabilities to arrest knowledge hiding: A knowledge management perspective," Journal of Business Research, Elsevier, vol. 139(C), pages 1138-1154.
    2. Jaeyoung Lim & Kuk-Kyoung Moon, 2023. "Exploring the Effect of Emotional Labor on Turnover Intention and the Moderating Role of Perceived Organizational Support: Evidence from Korean Firefighters," IJERPH, MDPI, vol. 20(5), pages 1-18, March.
    3. Zbigniew Drewniak & Rafal Drewniak & Robert Karaszewski, 2020. "The Assessment of the Features of Inter-organisational Relationships: Benefits, Duration, Repeatability and Maturity of the Relationship with the Company's Stakeholders," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 443-461.
    4. repec:arp:sjbmms:2022:p:1-7 is not listed on IDEAS
    5. Ghadah Lafi Alharbi & Monira Essa Aloud, 2024. "The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-19, December.
    6. Qiong Dang, 2022. "Research on the Impact of Media Credibility on Risk Perception of COVID-19 and the Sustainable Travel Intention of Chinese Residents Based on an Extended TPB Model in the Post-Pandemic Context," Sustainability, MDPI, vol. 14(14), pages 1-16, July.
    7. Sabahattin Cetin & Ayhan Karakas, 2021. "Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey," Upravlenets, Ural State University of Economics, vol. 12(3), pages 44-55, July.
    8. Zhang-Zhang, YingYing & Rohlfer, Sylvia & Varma, Arup, 2022. "Strategic people management in contemporary highly dynamic VUCA contexts: A knowledge worker perspective," Journal of Business Research, Elsevier, vol. 144(C), pages 587-598.
    9. Behl, Abhishek & Jayawardena, Nirma & Ishizaka, Alessio & Gupta, Manish & Shankar, Amit, 2022. "Gamification and gigification: A multidimensional theoretical approach," Journal of Business Research, Elsevier, vol. 139(C), pages 1378-1393.
    10. Prüfer, Jens & Xu, Y., 2021. "The Nonprofit's Dilemma," Other publications TiSEM 237785b1-929d-40db-872f-d, Tilburg University, School of Economics and Management.
    11. Saskia Crucke & Marie Servaes & Tom Kluijtmans & Shana Mertens & Eveline Schollaert, 2022. "Linking environmentally‐specific transformational leadership and employees' green advocacy: The influence of leadership integrity," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 406-420, March.
    12. Pandey, Jatin & Gupta, Manish & Behl, Abhishek & Pereira, Vijay & Budhwar, Pawan & Varma, Arup & Hassan, Yusuf & Kukreja, Priyam, 2021. "Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding," Journal of Business Research, Elsevier, vol. 135(C), pages 787-799.
    13. Fatoki Olawale, 2023. "Participative Leadership and Employee Job Satisfaction: The Mediating Effects of Psychological Empowerment and Work Engagement," Foundations of Management, Sciendo, vol. 15(1), pages 161-176, January.
    14. Hossein Esfandyari & Shahla Choobchian & Yadgar Momenpour & Hossein Azadi, 2023. "Sustainable rural development in Northwest Iran: proposing a wellness-based tourism pattern using a structural equation modeling approach," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-15, December.
    15. Erhan Boğan & Bekir Bora Dedeoğlu, 2020. "Hotel employees' corporate social responsibility perception and organizational citizenship behavior: Perceived external prestige and pride in organization as serial mediators," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2342-2353, September.
    16. Dorota Grego-Planer, 2019. "The Relationship between Organizational Commitment and Organizational Citizenship Behaviors in the Public and Private Sectors," Sustainability, MDPI, vol. 11(22), pages 1-20, November.
    17. Ali Mugahed Al-Rahmi & Alina Shamsuddin & Uthman Alturki & Ahmed Aldraiweesh & Farahwahida Mohd Yusof & Waleed Mugahed Al-Rahmi & Abdulmajeed A. Aljeraiwi, 2021. "The Influence of Information System Success and Technology Acceptance Model on Social Media Factors in Education," Sustainability, MDPI, vol. 13(14), pages 1-23, July.
    18. Dr. Edwinah, Amah & Dr. Joy Adanma Mekuri-Ndimele, 2021. "Inclusive Human Resource Management (IHRM) and Innovative Work Behaviour in Telecommunication Industry in Rivers State," Noble International Journal of Business and Management Research, Noble Academic Publsiher, vol. 5(2), pages 46-54, February.
    19. Li, Jing & Yu, Qian & Ma, Ding, 2024. "Does China's high-speed rail network promote inter-city technology transfer? ——A multilevel network analysis based on the electronic information industry," Transport Policy, Elsevier, vol. 145(C), pages 11-24.
    20. Hooria Khan & Md Sohel Chowdhury & Dae-seok Kang, 2022. "Leaders’ Emotion Regulation and the Influence of Respect and Entitlement on Employee Silence," Sustainability, MDPI, vol. 14(4), pages 1-14, February.
    21. Tung, Dao Duy, 2020. "An empirical assessment of organizational commitment and job performance vietnam small and medium-sized enterprises," OSF Preprints awuk7, Center for Open Science.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:12:y:2022:i:4:p:21582440221130294. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.