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Organisational restructuring and emerging service value chains: implications for work and employment

Author

Listed:
  • Jörg Flecker

    (Working Life Research Centre (FORBA), Vienna, flecker@forba.at)

  • Pamela Meil

    (Institute for Social Science Research (ISF), Munich, pamela.meil@isf-muenchen.de)

Abstract

This article examines companies’ and public sector organisations’ external restructuring processes, with consideration of emerging or lengthening value chains and network relationships in the service sector. Focusing on two business functions — software development in the IT industry and IT services for public sector organisations — the article describes the types of inter-organisational relations that emerge and analyses the impact of restructuring on employment conditions and work organisation. The business functions clearly differ according to the form that restructuring takes and with regard to the impact of restructuring on work and employment. Common trends include increased insecurity, growing flexibility demands and higher levels of standardisation and formalisation of work.

Suggested Citation

  • Jörg Flecker & Pamela Meil, 2010. "Organisational restructuring and emerging service value chains: implications for work and employment," Work, Employment & Society, British Sociological Association, vol. 24(4), pages 680-698, December.
    • Handle: RePEc:sae:woemps:v:24:y:2010:i:4:p:680-698
    DOI: 10.1177/0950017010380635
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    References listed on IDEAS

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    1. Virginia Doellgast & Ian Greer, 2007. "Vertical Disintegration and the Disorganization of German Industrial Relations1," British Journal of Industrial Relations, London School of Economics, vol. 45(1), pages 55-76, March.
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    Cited by:

    1. Bjarke Refslund, 2016. "The outsourcing challenge: organizing workers across fragmented production networks," European Planning Studies, Taylor & Francis Journals, vol. 24(5), pages 1034-1036, May.
    2. Dagmara Nikulin & Joanna Wolszczak-Derlacz & Aleksandra Parteka, 2022. "Working Conditions in Global Value Chains: Evidence for European Employees," Work, Employment & Society, British Sociological Association, vol. 36(4), pages 701-721, August.
    3. Jörg Flecker & Annika Schönauer, 2012. "Die Internationalisierung österreichischer IT-Unternehmen - zur Dynamik von Wertschöpfungsketten und Arbeit," Wirtschaft und Gesellschaft - WuG, Kammer für Arbeiter und Angestellte für Wien, Abteilung Wirtschaftswissenschaft und Statistik, vol. 38(3), pages 567-599.
    4. repec:clr:wugarc:y:2012:v:38i:3p:567 is not listed on IDEAS
    5. Morné Weyers & Louis Louw, 2017. "Framework for the classification of service standardisation," The Service Industries Journal, Taylor & Francis Journals, vol. 37(7-8), pages 409-425, June.
    6. Christina Teipen, 2016. "The Implications of the Value Chain and Financial Institutions for Work and Employment: Insights from the Video Game Industry in Poland, Sweden and Germany," British Journal of Industrial Relations, London School of Economics, vol. 54(2), pages 311-333, June.

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