IDEAS home Printed from https://ideas.repec.org/a/sae/ilrrev/v77y2024i4p506-534.html
   My bibliography  Save this article

Control and Flexibility: The Use of Wearable Devices in Capital- and Labor-Intensive Work Processes

Author

Listed:
  • Martin Krzywdzinski
  • Maren Evers
  • Christine Gerber

Abstract

The use of wearables in the workplace allows for close monitoring of work processes and might also have consequences for work content and skill requirements. Past research has emphasized the detrimental effects of wearables, particularly those caused by the standardization of work and monitoring of workers. By contrast, this study asks under what conditions the implementation of wearables as part of digital assistance systems is beneficial for workers. Based on recent contributions in the field of labor process theory, this study analyzes the implementation of new technologies using the concepts of the regulatory regime, organizational first-order factors , and workplace second-order choices . The analysis is based on findings from 48 interviews with 83 interviewees in 16 German manufacturing workplaces along with making site visits. It examines the implementation of wearables and the impacts on work content, skills, working conditions, and employment. Besides showing how labor agency affects the implementation of new technologies, the particular contribution of this study lies in analyzing the differences in the implementation of wearables in capital- and labor-intensive organizations. While standardization of work and reduction of work content prevailed in labor-intensive processes, capital-intensive processes were most often characterized by the extension of skill requirements and the risk of work intensification.

Suggested Citation

  • Martin Krzywdzinski & Maren Evers & Christine Gerber, 2024. "Control and Flexibility: The Use of Wearable Devices in Capital- and Labor-Intensive Work Processes," ILR Review, Cornell University, ILR School, vol. 77(4), pages 506-534, August.
    • Handle: RePEc:sae:ilrrev:v:77:y:2024:i:4:p:506-534
    DOI: 10.1177/00197939241258206
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/00197939241258206
    Download Restriction: no
    File URL: https://libkey.io/10.1177/00197939241258206?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jacques Bélanger & Paul Edwards, 2007. "The Conditions Promoting Compromise in the Workplace," British Journal of Industrial Relations, London School of Economics, vol. 45(4), pages 713-734, December.
    2. Anke Hassel, 1999. "The Erosion of the German System of Industrial Relations," British Journal of Industrial Relations, London School of Economics, vol. 37(3), pages 483-505, September.
    3. Paul Edwards & Jacques Bélanger & Martyn Wright, 2006. "The Bases of Compromise in the Workplace: A Theoretical Framework," British Journal of Industrial Relations, London School of Economics, vol. 44(1), pages 125-145, March.
    4. Francis Green & Alan Felstead & Duncan Gallie & Golo Henseke, 2022. "Working Still Harder," ILR Review, Cornell University, ILR School, vol. 75(2), pages 458-487, March.
    5. Mark Anner & Matthew Fischer-Daly & Michael Maffie, 2021. "Fissured Employment and Network Bargaining: Emerging Employment Relations Dynamics in a Contingent World of Work," ILR Review, Cornell University, ILR School, vol. 74(3), pages 689-714, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Krzywdzinski, Martin & Pfeiffer, Sabine & Evers, Maren & Gerber, Christine, 2022. "Measuring work and workers: Wearables and digital assistance systems in manufacturing and logistics," Discussion Papers, Research Group Globalization, Work, and Production SP III 2022-301, WZB Berlin Social Science Center.
    2. John Geary & Andrea Signoretti, 2022. "The role of socio-economic embeddedness in promoting cooperation in the workplace: Evidence from family-owned Italian firms," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(4), pages 1867-1890, November.
    3. Valeria Pulignano & Karol Muszyński & Maite Tapia, 2024. "Variations of Freelancers’ “Effort-Bargain†Experiences in Platform Work: The Role of Skills," ILR Review, Cornell University, ILR School, vol. 77(5), pages 742-769, October.
    4. Daniel Nyberg & Graham Sewell, 2014. "Collaboration, Co-operation or Collusion? Contrasting Employee Responses to Managerial Control in Three Call Centres," British Journal of Industrial Relations, London School of Economics, vol. 52(2), pages 308-332, June.
    5. Mark Bray & John W. Budd & Johanna Macneil, 2020. "The Many Meanings of Co‐Operation in the Employment Relationship and Their Implications," British Journal of Industrial Relations, London School of Economics, vol. 58(1), pages 114-141, March.
    6. Valeria Pulignano, 2023. "Management divided: Contradictions of labor management By Matt Vidal. New York: Oxford University Press, 2022. 384 pp. ISBN 9780198795278, $100 (hardcover)," British Journal of Industrial Relations, London School of Economics, vol. 61(4), pages 988-990, December.
    7. Paul Edwards & Andy Hodder, 2022. "Conflict and control in the contemporary workplace: Structured antagonism revisited," Industrial Relations Journal, Wiley Blackwell, vol. 53(3), pages 220-240, May.
    8. Knut Laaser, 2016. "‘If you are having a go at me, I am going to have a go at you’: the changing nature of social relationships of bank work under performance management," Work, Employment & Society, British Sociological Association, vol. 30(6), pages 1000-1016, December.
    9. Bill Harley & Leisa Sargent & Belinda Allen, 2010. "Employee responses to ‘high performance work system’ practices: an empirical test of the disciplined worker thesis," Work, Employment & Society, British Sociological Association, vol. 24(4), pages 740-760, December.
    10. Amanda Pyman & Peter Holland & Julian Teicher & Brian K. Cooper, 2010. "Industrial Relations Climate, Employee Voice and Managerial Attitudes to Unions: An Australian Study," British Journal of Industrial Relations, London School of Economics, vol. 48(2), pages 460-480, June.
    11. Seán Ó Riain & Amy Erbe Healy, 2024. "Workplace regimes in Western Europe, 1995–2015: Implications for intensification, intrusion, income and insecurity," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 45(2), pages 415-446, May.
    12. Surhan Cam & Serap Palaz, 2023. "Mutual interests management with a purposive approach: Evidence from the Turkish shipyards for an amorphous impact model between (subjective) well‐being and performance," Industrial Relations Journal, Wiley Blackwell, vol. 54(1), pages 40-70, January.
    13. Ian Greer & Thorsten Schulten & Nils Böhlke, 2013. "How Does Market Making Affect Industrial Relations? Evidence from Eight German Hospitals," British Journal of Industrial Relations, London School of Economics, vol. 51(2), pages 215-239, June.
    14. Dr Alex Bryson, 2011. "Change and Persistence in the German Model of Collective Bargaining and Worker Representation," National Institute of Economic and Social Research (NIESR) Discussion Papers 382, National Institute of Economic and Social Research.
    15. Wiedner, Jonas & Giesecke, Johannes, 2022. "Immigrant Men’s Economic Adaptation in Changing Labor Markets: Why Gaps between Turkish and German Men Expanded, 1976–2015," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 56(1), pages 176-205.
    16. John Geary & Aurora Trif, 2011. "Workplace Partnership and the Balance of Advantage: A Critical Case Analysis," British Journal of Industrial Relations, London School of Economics, vol. 49(Supplemen), pages 44-69, June.
    17. Oberfichtner Michael & Schnabel Claus, 2019. "The German Model of Industrial Relations: (Where) Does It Still Exist?," Journal of Economics and Statistics (Jahrbuecher fuer Nationaloekonomie und Statistik), De Gruyter, vol. 239(1), pages 5-37, January.
    18. Janine Berg & Francis Green & Laura Nurski & David A Spencer, 2023. "Risks to job quality from digital technologies: Are industrial relations in Europe ready for the challenge?," European Journal of Industrial Relations, , vol. 29(4), pages 347-365, December.
    19. Simon Jäger & Shakked Noy & Benjamin Schoefer, 2022. "The German Model of Industrial Relations: Balancing Flexibility and Collective Action," Journal of Economic Perspectives, American Economic Association, vol. 36(4), pages 53-80, Fall.
    20. Heinze, Anja & Wolf, Elke, 2006. "Gender Earnings Gap in German Firms: The Impact of Firm Characteristics and Institutions," ZEW Discussion Papers 06-020, ZEW - Leibniz Centre for European Economic Research.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ilrrev:v:77:y:2024:i:4:p:506-534. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.ilr.cornell.edu .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.