IDEAS home Printed from https://ideas.repec.org/a/rfh/bbejor/v12y2023i2p178-187.html
   My bibliography  Save this article

Evaluating The Counterproductive Behaviors Of Employees At Work Place: Empirical Evidence From Public Sector Organizations

Author

Listed:
  • SIDRA TARIQ

    (Institute of Business Management, University of Engineering and Technology, Lahore, Pakistan)

  • MUHAMMAD ZEESHAN SHAUKAT

    (Hailey College of Commerce, University of the Punjab, Lahore, Pakistan)

  • ABDUL AZIZ KHAN NIAZI

    (Department of Management, New Campus, University of Engineering and Technology, Lahore, Pakista)

  • ABDUL BASIT

    (Lahore Institute of Science and Technology, Lahore, Pakistan)

Abstract

The aim of the study is to find the measures to reduce the counterproductive behavior of employees working in public sector organizations. It is an empirical study that evaluates the relationships among the employees' counterproductive behaviors. The study keeps qualitative research philosophy and the process of reasoning is the act of making generalized conclusions which have an inductive approach. The research methodology is based on primary data from panel of experts by using Interpretive Structural Modeling (ISM) coupled with cross-impact Matrix Multiplications Applied to classifications (MICMAC). The research survey conducted from experts by presenting a matrix-type questionnaire appropriate for structural studies. Final data has been analyzed through ISM and MICMAC methods. Research of the literature review and data collection results in nineteen factors of counterproductive behavior of employees. ISM shows that work overload and ineffective communication are the most critical factors. MICMAC analysis reveals that there is no autonomous factors, one in dependent quadrant, two in independent quadrant and rests are in linkage quadrant. This research is conducted in a real life field based on original public sector organizations that provide real time practical solutions of the problem. This study added a sufficient contribution in the field of research for future research to address the counterproductive behavior.

Suggested Citation

  • Sidra Tariq & Muhammad Zeeshan Shaukat & Abdul Aziz Khan Niazi & Abdul Basit, 2023. "Evaluating The Counterproductive Behaviors Of Employees At Work Place: Empirical Evidence From Public Sector Organizations," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 12(2), pages 178-187.
    • Handle: RePEc:rfh:bbejor:v:12:y:2023:i:2:p:178-187
    as

    Download full text from publisher

    File URL: https://bbejournal.com/BBE/article/view/466
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. repec:eme:mrn000:01409170410784419 is not listed on IDEAS
    2. Li Sun & Chanchai Bunchapattanasakda, 2019. "Employee Engagement: A Literature Review," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(1), pages 63-80, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohammed Kamruzzaman & Sunan Islam, 2021. "Correlating the diversity awareness within the organizations of Bangladesh in the era of industry 4.0-Human resource perspective," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 5(09), pages 83-97, September.
    2. Indra Fahrizal & Sjaiful Munir, 2022. "The influence of leadership, reward system and self-efficacy on work engagement of frontline employees at PT. TIKI JNE Jakarta," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(2), pages 28-36, April.
    3. Valentin Niță & Ioana Guțu, 2023. "The Role of Leadership and Digital Transformation in Higher Education Students’ Work Engagement," IJERPH, MDPI, vol. 20(6), pages 1-32, March.
    4. Arulsenthilkumar S & Punitha N, 2024. "Mediating Role of Employee Engagement: Job Involvement, Job Satisfaction and Organizational Commitment," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 49(2), pages 293-316, May.
    5. Galina S. Arzamasova & Irena A. Esaulova, 2021. "Analysis of the environmental employee engagement: A case of a Russian enterprise," Upravlenets, Ural State University of Economics, vol. 12(3), pages 56-66, July.
    6. Samuel Sixpence & Leonard Muzanenhamo & Wilfred Ukpere, 2022. "Linkage between rewards and workspace morale in a hyperinflationary environment," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(10), pages 63-77, December.
    7. Tatiana V. Volchenko & Lyudmila S. Ruzhanskaya & Maxim A. Fokeev, 2021. "Non-cognitive skills of employees and their influence on voluntary turnover," Upravlenets, Ural State University of Economics, vol. 12(2), pages 87-101, April.
    8. William Makumbe, 2023. "Working from home and employee engagement in the Covid-19 context," SN Business & Economics, Springer, vol. 3(10), pages 1-16, October.
    9. Nuwagira Adoniya & Prof Emuron Lydia & Dr. Kyohairwe Stella, 2024. "Effects of Organisational Commitment and Work Engagement on Employee Performance in The Uganda Public Service," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 2521-2537, March.
    10. Nesreen Awada & Siti Sarawati Johar & Fadillah Binti Ismail, 2019. "The effect of employee happiness on performance of employees in public organization in United Arab Emirates," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 5(5), pages 260-268.
    11. Habiba Akter & Ilham Sentosa & Sheikh Muhamad Hizam & Waqas Ahmed & Arifa Akter, 2021. "Finding the Contextual Gap Towards Employee Engagement in Financial Sector: A Review Study," Papers 2106.06436, arXiv.org.
    12. Pakize Bilalli Abduraimi & Mirlinde Bilalli & Xhavit Islami & Fitim Macani, 2024. "Does Internal Organization Communication Enhance Employee Engagement?," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 144-165.
    13. Daniel Nkansah & Raymond Gyimah & Daniel Agyemfour-Agyemang Sarpong & James Kwasi Annan, 2024. "Nexus Between Employee Engagement and Job Performance: A Study of MSMEs in Ghana During COVID-19: The Moderating Roles of Job Demand and Job Resources," Jindal Journal of Business Research, , vol. 13(1), pages 30-56, June.
    14. Anuradha Iddagoda & Hiranya Dissanayake, 2022. "The Intervening Effect Of Employee Engagement On The Relationship Between High Performance Work Practices And Employee Job Performance," Three Seas Economic Journal, Publishing house "Baltija Publishing", vol. 3(2).
    15. Yasangi Anuradha Iddagoda & Henarath H. D. N. P. Opatha, 2020. "Relationships and Mediating Effects of Employee Engagement: An Empirical Study of Managerial Employees of Sri Lankan Listed Companies," SAGE Open, , vol. 10(2), pages 21582440209, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rfh:bbejor:v:12:y:2023:i:2:p:178-187. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Muhammad Irfan Chani (email available below). General contact details of provider: https://edirc.repec.org/data/rffhlpk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.