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Normal Compassion: A Framework for Compassionate Decision Making

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  • Ace Simpson
  • Stewart Clegg
  • Tyrone Pitsis

Abstract

In this empirical paper, we present a model of the dynamic legitimizing processes involved in the receiving and giving of compassion. We focus on the idea of being ‘worthy of compassion’ and show how ideas on giving and receiving compassion are highly contestable. Recognition of a worthy recipient or giver of compassion constitutes a socially recognized claim to privilege, which has ethical managerial and organizational implications. We offer a model that assists managers in fostering ethical strength in their performance by encouraging reflection on the ethical complexity involved in compassion relations. The model emphasizes the dynamics of both the givers and receivers of compassion and so can also be used by organizations to both assess how others may view the legitimacy of their compassion relations and also to develop a positive organizational ethic of compassionate conduct. Copyright Springer Science+Business Media Dordrecht 2014

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  • Ace Simpson & Stewart Clegg & Tyrone Pitsis, 2014. "Normal Compassion: A Framework for Compassionate Decision Making," Journal of Business Ethics, Springer, vol. 119(4), pages 473-491, February.
    • Handle: RePEc:kap:jbuset:v:119:y:2014:i:4:p:473-491
    DOI: 10.1007/s10551-013-1831-y
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    References listed on IDEAS

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    1. Tony J. Watson, 2011. "Ethnography, Reality, and Truth: The Vital Need for Studies of ‘How Things Work’ in Organizations and Management," Journal of Management Studies, Wiley Blackwell, vol. 48(1), pages 202-217, January.
    2. Stewart Clegg & David Courpasson & Nelson Phillips, 2006. "Power and organizations," Post-Print hal-02298067, HAL.
    3. John Dimmick & Yan Chen & Zhan Li, 2004. "Competition Between the Internet and Traditional News Media: The Gratification-Opportunities Niche Dimension," Journal of Media Economics, Taylor & Francis Journals, vol. 17(1), pages 19-33.
    4. Luthans, Fred & Luthans, Kyle W. & Luthans, Brett C., 2004. "Positive psychological capital: beyond human and social capital," Business Horizons, Elsevier, vol. 47(1), pages 45-50.
    5. Amy Verbos & Joseph Gerard & Paul Forshey & Charles Harding & Janice Miller, 2007. "The Positive Ethical Organization: Enacting a Living Code of Ethics and Ethical Organizational Identity," Journal of Business Ethics, Springer, vol. 76(1), pages 17-33, November.
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    Cited by:

    1. Pablo Zoghbi-Manrique-de-Lara & Rita Guerra-Baez, 2016. "Exploring the Influence of Ethical Climate on Employee Compassion in the Hospitality Industry," Journal of Business Ethics, Springer, vol. 133(3), pages 605-617, February.
    2. Pablo Zoghbi-Manrique-de-Lara & Rita M. Guerra-Báez, 2018. "A Study of Why Anomic Employees Harm Co-workers: Do Uncompassionate Feelings Matter?," Journal of Business Ethics, Springer, vol. 152(4), pages 1117-1132, November.
    3. Pablo Zoghbi-Manrique-de-Lara & Mercedes Viera-Armas, 2019. "Does Ethical Leadership Motivate Followers to Participate in Delivering Compassion?," Journal of Business Ethics, Springer, vol. 154(1), pages 195-210, January.
    4. Harry Hummels & Patrick Nullens, 2022. "‘Other-wise’ Organizing. A Levinasian Approach to Agape in Work and Business Organisations," Humanistic Management Journal, Springer, vol. 7(2), pages 211-232, October.
    5. Simpson, Ace Volkmann & Cunha, Miguel Pina e & Clegg, Stewart, 2015. "Hybridity, sociomateriality and compassion: What happens when a river floods and a city's organizations respond?," Scandinavian Journal of Management, Elsevier, vol. 31(3), pages 375-386.
    6. Marcel Meyer, 2018. "The Evolution and Challenges of the Concept of Organizational Virtuousness in Positive Organizational Scholarship," Journal of Business Ethics, Springer, vol. 153(1), pages 245-264, November.
    7. Ace Simpson & Miguel Pina e Cunha & Arménio Rego, 2015. "Compassion in the Context of Capitalistic Organizations: Evidence from the 2011 Brisbane Floods," Journal of Business Ethics, Springer, vol. 130(3), pages 683-703, September.
    8. Ronit Yitshaki & Fredric Kropp & Benson Honig, 2022. "The Role of Compassion in Shaping Social Entrepreneurs’ Prosocial Opportunity Recognition," Journal of Business Ethics, Springer, vol. 179(2), pages 617-647, August.

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