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The Effect of Transactional Leadership on Organizational Agility in Tourism and Hospitality Businesses: The Mediating Roles of Organizational Trust and Ambidexterity

Author

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  • Hazem Ahmed Khairy

    (Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

  • Asier Baquero

    (Faculty of Business and Communication, International University of La Rioja, 26006 Logrono, Spain)

  • Bassam Samir Al-Romeedy

    (Tourism Studies Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

Abstract

The tourism and hospitality industry is dynamic, so it demands agility to gain a competitive edge. This paper aims to examine the effect of transactional leadership on organizational agility in the tourism and hospitality industry. It also investigates the roles of organizational trust and ambidexterity as mediators by adopting the resource-based view (RBV). This study’s data are collected from the full-time employees working in category (A) travel agencies and five-star hotels operating in Egypt. The PLS-SEM approach was used to analyze 532 valid responses using WarpPLS 7.0. The findings showed that there is a positive relationship between transactional leadership and organizational agility, as well as positive relationships between transactional leadership with organizational trust and ambidexterity. Organizational trust and ambidexterity were also found to have positive relationships with organizational agility. Moreover, the findings revealed that organizational trust and ambidexterity play a mediating role between transactional leadership and organizational agility. According to the results, setting specific, measurable, achievable, relevant, and time-bound (SMART) goals is a key aspect of transactional leadership. Managers can collaborate with employees to set goals aligned with organizational agility, encouraging them to proactively identify and seize opportunities.

Suggested Citation

  • Hazem Ahmed Khairy & Asier Baquero & Bassam Samir Al-Romeedy, 2023. "The Effect of Transactional Leadership on Organizational Agility in Tourism and Hospitality Businesses: The Mediating Roles of Organizational Trust and Ambidexterity," Sustainability, MDPI, vol. 15(19), pages 1-21, September.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:19:p:14337-:d:1250044
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    References listed on IDEAS

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    Cited by:

    1. Ana M. Osorio & Luisa F. Úsuga & Jaime A. Restrepo-Carmona & Isabel Rendón & Julián Sierra-Pérez & Rafael E. Vásquez, 2024. "Methodology for Stakeholder Prioritization in the Context of Digital Transformation and Society 5.0," Sustainability, MDPI, vol. 16(13), pages 1-18, June.
    2. Sultan Mohammed Alkhozaim & Fatimah Abdulaziz Alshiha & Emad Mohammed Alnasser & Ahmed Abdulaziz Alshiha, 2024. "How Green Performance Is Affected by Green Talent Management in Tourism and Hospitality Businesses: A Mediation Model," Sustainability, MDPI, vol. 16(16), pages 1-18, August.
    3. Fahad Kamal Alsheref & Hazem Ahmed Khairy & Omar Alsetoohy & Osman Elsawy & Sameh Fayyad & Mahmoud Salama & Bassam Samir Al-Romeedy & Shimaa Abo Elsoad Mohamed Soliman, 2024. "Catalyzing Green Identity and Sustainable Advantage in Tourism and Hotel Businesses," Sustainability, MDPI, vol. 16(12), pages 1-26, June.
    4. Cai Li & Sheikh Farhan Ashraf & Saba Amin & Muhammad Nabeel Safdar, 2023. "Consequence of Resistance to Change on AI Readiness: Mediating–Moderating Role of Task-oriented Leadership and High-Performance Work System in the Hospitality Sector," SAGE Open, , vol. 13(4), pages 21582440231, December.

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