The Influence of Smart Technologies on Customer Journey in Tourist Attractions within the Smart Tourism Management Framework
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- Shiwei Shen & Marios Sotiriadis & Qing Zhou, 2020. "Could Smart Tourists Be Sustainable and Responsible as Well? The Contribution of Social Networking Sites to Improving Their Sustainable and Responsible Behavior," Sustainability, MDPI, vol. 12(4), pages 1-21, February.
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- Sustacha, Inés & Baños Pino, José Francisco & del Valle, Eduardo, 2022. "Research trends in technology in the context of smart destinations: a bibliometric analysis and network visualization," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
- Yuejiao Wang & Shiwei Shen & Marios Sotiriadis & Li Zhang, 2020. "Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach," Sustainability, MDPI, vol. 12(15), pages 1-22, August.
- Mateusz Naramski, 2020. "The Application of ICT and Smart Technologies in Polish Museums—Towards Smart Tourism," Sustainability, MDPI, vol. 12(21), pages 1-27, November.
- Mark A. Williams & Xinyuan Wang & Melinda T. McHenry & Angus M. Robinson, 2024. "Australian Geotourism Discovery Platform: A Sustainable and User-Friendly Platform for Accessible Exploration of Geosites, Geotrails, Cultural, and Mining Heritage Sites," Sustainability, MDPI, vol. 16(13), pages 1-20, June.
- Chunbo Zhou & Marios Sotiriadis, 2021. "Exploring and Evaluating the Impact of ICTs on Culture and Tourism Industries’ Convergence: Evidence from China," Sustainability, MDPI, vol. 13(21), pages 1-18, October.
- Bahram Zikirya & Chunshan Zhou, 2023. "Spatial Distribution and Influencing Factors of High-Level Tourist Attractions in China: A Case Study of 9296 A-Level Tourist Attractions," Sustainability, MDPI, vol. 15(19), pages 1-18, September.
- Nguyet Luong Tran & Wawrzyniec Rudolf, 2022. "Social Media and Destination Branding in Tourism: A Systematic Review of the Literature," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
- Junjie Gao & Younghwan Pan, 2022. "Evaluating Influencing Factors of Tourists’ Experiences with Smart Tour Guide System: A Mixed Method Research," Sustainability, MDPI, vol. 14(23), pages 1-19, December.
- Santos, Susana & Gonçalves, Helena Martins, 2021. "The consumer decision journey: A literature review of the foundational models and theories and a future perspective," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
- Koech, Alex Kipkorir & Buyle, Sven & Macário, Rosário, 2023. "Airline brand awareness and perceived quality effect on the attitudes towards frequent-flyer programs and airline brand choice - Moderating effect of frequent-flyer programs," Journal of Air Transport Management, Elsevier, vol. 107(C).
- Danny Daniel Castillo Vizuete & Alex Vinicio Gavilanes Montoya & Eduardo Antonio Muñoz Jácome & Carlos Renato Chávez Velásquez & Stelian Alexandru Borz, 2021. "An Evaluation of the Importance of Smart Tourism Tools in the Riobamba Canton, Ecuador," Sustainability, MDPI, vol. 13(16), pages 1-22, August.
- Assumpció Huertas & Antonio Moreno & Jordi Pascual, 2021. "Place Branding for Smart Cities and Smart Tourism Destinations: Do They Communicate Their Smartness?," Sustainability, MDPI, vol. 13(19), pages 1-18, October.
- Yuwen Zhang & Marios Sotiriadis & Shiwei Shen, 2022. "Investigating the Impact of Smart Tourism Technologies on Tourists’ Experiences," Sustainability, MDPI, vol. 14(5), pages 1-21, March.
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Keywords
Smart tourism framework; smart technologies; customer journey; visit experience cycle; tourist attractions;All these keywords.
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