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The Mediating Role of Psychological Capital on the Association between Occupational Stress and Job Burnout among Bank Employees in China

Author

Listed:
  • Xirui Li

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

  • Dan Kan

    (The First Hospital of China Medical University, No. 155 Nanjingbei Road, Heping District, Shenyang 110001, China)

  • Li Liu

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

  • Meng Shi

    (Department of English, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang, China)

  • Yang Wang

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

  • Xiaoshi Yang

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

  • Jiana Wang

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

  • Lie Wang

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

  • Hui Wu

    (Department of Social Medicine, School of Public Health, China Medical University, No.77 Puhe Road, Shenyang North New Area, Shenyang 110013, China)

Abstract

Although job burnout is common among bank employees, few studies have explored positive resources for combating burnout in this population. This study aims to explore the relationship between occupational stress and job burnout among Chinese bank employees, and particularly the mediating role of psychological capital. A cross-sectional study was conducted in Liaoning, China, during June to August of 2013. A questionnaire that included the effort-reward imbalance scale, the Psychological Capital Questionnaire and the Maslach Burnout Inventory-General Survey, as well as demographic and working factors, was distributed to 1739 employees of state-owned banks. This yielded 1239 effective respondents (467 men, 772 women). Asymptotic and resampling strategies explored the mediating role of psychological capital in the relationship between occupational stress and job burnout. Both extrinsic effort and overcommitment were positively associated with emotional exhaustion and depersonalisation. Meanwhile, reward was negatively associated with emotional exhaustion and depersonalisation, but positively associated with personal accomplishment. There was a gender difference in the mediating role of Psychological capital on the occupational stress-job burnout. In male bank employees, Psychological capital mediated the relationships of extrinsic effort and reward with emotional exhaustion and depersonalization; in female bank employees, it partially mediated the relationships of extrinsic effort, reward and overcommitment with emotional exhaustion and depersonalisation, as well as the relationship between reward and personal accomplishment. Psychological capital was generally a mediator between occupational stress and job burnout among Chinese bank employees. Psychological capital may be a potential positive resource in reducing the negative effects of occupational stress on job burnout and relieving job burnout among bank employees, especially female bank employees.

Suggested Citation

  • Xirui Li & Dan Kan & Li Liu & Meng Shi & Yang Wang & Xiaoshi Yang & Jiana Wang & Lie Wang & Hui Wu, 2015. "The Mediating Role of Psychological Capital on the Association between Occupational Stress and Job Burnout among Bank Employees in China," IJERPH, MDPI, vol. 12(3), pages 1-18, March.
    • Handle: RePEc:gam:jijerp:v:12:y:2015:i:3:p:2984-3001:d:46593
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    References listed on IDEAS

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    1. Shu Da & Yue He & Xichao Zhang, 2020. "Effectiveness of Psychological Capital Intervention and Its Influence on Work-Related Attitudes: Daily Online Self-Learning Method and Randomized Controlled Trial Design," IJERPH, MDPI, vol. 17(23), pages 1-19, November.
    2. Dan Kan & Xiaosong Yu, 2016. "Occupational Stress, Work-Family Conflict and Depressive Symptoms among Chinese Bank Employees: The Role of Psychological Capital," IJERPH, MDPI, vol. 13(1), pages 1-11, January.
    3. Kuiyuan Qin & Zhaona Jia & Tianjiao Lu & Saifang Liu & Jijun Lan & Xuqun You & Yuan Li, 2021. "The Role of Work Engagement in the Association between Psychological Capital and Safety Citizenship Behavior in Coal Miners: A Mediation Analysis," IJERPH, MDPI, vol. 18(17), pages 1-12, September.
    4. Fei Liu & Huaruo Chen & Jie Xu & Ya Wen & Tingting Fang, 2021. "Exploring the Relationships between Resilience and Turnover Intention in Chinese High School Teachers: Considering the Moderating Role of Job Burnout," IJERPH, MDPI, vol. 18(12), pages 1-15, June.
    5. Geovanni Fernando Tapia-Andino & Luciano Barcellos-Paula, 2023. "Mediating Effect of the Adoption of Industry 4.0 Technologies on the Relationship between Job Involvement and Job Performance of Millennials," Administrative Sciences, MDPI, vol. 13(7), pages 1-26, June.

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