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Extending the Individual Level of Virtuality: Implications of Task Virtuality in Virtual and Traditional Settings

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  • Mehmet A. Orhan

    (Tilburg Graduate School of Humanities, Tilburg University, PO Box 90153, Tilburg, 5000 LE, The Netherlands)

Abstract

Virtuality in organizations has usually been treated as a characteristic that is observed either at a team or organizational level. However, the penetration of new technologies into our lives has transformed the entire design of organizations and teams. Not only has the design of teams and organizations changed, but the context and design of our jobs have also been impacted. Today, even employees in traditional team settings use electronic communication tools to work with multiple dispersed contacts outside of their teams and organizations, such as colleagues, clients or suppliers, who do not share the same geographical location. With all of these changes, virtuality can no longer be considered as a concept that is exclusive to virtual team members. In today’s organizations, to some extent, everyone’s tasks involve non-face-to-face contacts, irrespective of team virtuality. It therefore becomes crucial to identify the task virtuality phenomenon in organizations. With this paper, the example of Yahoo! is used as a case study to illustrate how task virtuality can be relevant for the design of organizations. Additionally, the proposed two-dimensional framework integrates both team virtuality and task virtuality elements in organizations. This framework is novel in that it not only allows us how to conceptualize the task virtuality, but also provides practical guidance for managers to identify and understand the factors leading to high task virtuality and to deal with the resulting complexities.

Suggested Citation

  • Mehmet A. Orhan, 2014. "Extending the Individual Level of Virtuality: Implications of Task Virtuality in Virtual and Traditional Settings," Administrative Sciences, MDPI, vol. 4(4), pages 1-13, October.
    • Handle: RePEc:gam:jadmsc:v:4:y:2014:i:4:p:400-412:d:41010
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    References listed on IDEAS

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    1. Mei Lu & Mary Beth Watson-Manheim & Katherine M. Chudoba & Eleanor Wynn, 2006. "Virtuality and Team Performance: Understanding the Impact of Variety of Practices," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 9(1), pages 4-23, January.
    2. Cristina B. Gibson & Jennifer L. Gibbs & Taryn L. Stanko & Paul Tesluk & Susan G. Cohen, 2011. "Including the “I” in Virtuality and Modern Job Design: Extending the Job Characteristics Model to Include the Moderating Effect of Individual Experiences of Electronic Dependence and Copresence," Organization Science, INFORMS, vol. 22(6), pages 1481-1499, December.
    3. Leonard Branson & Thomas S. Clausen & Chung‐Hsein Sung, 2008. "Group Style Differences Between Virtual and F2F Teams," American Journal of Business, Emerald Group Publishing Limited, vol. 23(1), pages 65-70, April.
    4. Ayoko, Oluremi B. & Konrad, Alison M. & Boyle, Maree V., 2012. "Online work: Managing conflict and emotions for performance in virtual teams," European Management Journal, Elsevier, vol. 30(2), pages 156-174.
    5. Jeanne Wilson & C. Brad Crisp & Mark Mortensen, 2013. "Extending Construal-Level Theory to Distributed Groups: Understanding the Effects of Virtuality," Organization Science, INFORMS, vol. 24(2), pages 629-644, April.
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    Cited by:

    1. Mehmet A. Orhan, 2017. "The Evolution of the Virtuality Phenomenon in Organizations: A Critical Literature Review," Entrepreneurial Business and Economics Review, Centre for Strategic and International Entrepreneurship at the Cracow University of Economics., vol. 5(4), pages 171-188.

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