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Developing cross-cultural competencies through international corporate volunteerism

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  • Caligiuri, Paula
  • Mencin, Ahsiya
  • Jayne, Brad
  • Traylor, Allison

Abstract

We propose three features of cross-cultural experiences, contextual novelty, project meaningfulness and social support, facilitate the development of cross-cultural competencies. Using a longitudinal design, the employees in Study 1 participated in an international corporate volunteerism program designed with all three features. These results found a positive change over time in cross-cultural competencies. Results of Study 2, also longitudinal, suggest that the participants’ post-assignment cross-cultural competencies are the highest: (1) when employees with higher baseline cross-cultural competencies work in high contextual novelty (i.e., international location) and (2) when employees with lower baseline cross-cultural competencies work in low contextual novelty (i.e., domestic location).

Suggested Citation

  • Caligiuri, Paula & Mencin, Ahsiya & Jayne, Brad & Traylor, Allison, 2019. "Developing cross-cultural competencies through international corporate volunteerism," Journal of World Business, Elsevier, vol. 54(1), pages 14-23.
    • Handle: RePEc:eee:worbus:v:54:y:2019:i:1:p:14-23
    DOI: 10.1016/j.jwb.2018.09.002
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    References listed on IDEAS

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    Cited by:

    1. Ying Kai Liao & Wann-Yih Wu & Tuan Cong Dao & Thi-Minh Ngoc Luu, 2021. "The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Examining the role of cross-cultural factors in the international market on customer engagement and purchase intention," Journal of International Management, Elsevier, vol. 28(3).
    3. Wang, Dan & Donohue, Ross & Guo, Feng & Yang, Mingjun & Luu, Tuan, 2024. "A paradox theory lens for developing cross-cultural competence: Mindset, behavior, and work design," Journal of Business Research, Elsevier, vol. 177(C).
    4. Pidduck, Robert J. & Shaffer, Margaret A. & Zhang, Yejun & Cheung, Sally S.Y. & Yunlu, Dilek G., 2022. "Cultural intelligence: An identity lens on the influence of cross-cultural experience," Journal of International Management, Elsevier, vol. 28(3).
    5. Ana Lor-Serrano & Luisa Esteban-Salvador, 2021. "An Approach to Corporate Volunteering in Spain," Social Sciences, MDPI, vol. 10(3), pages 1-17, February.

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