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The relationships among intellectual capital, social capital, and performance - The moderating role of business ties and environmental uncertainty

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  • Liu, Chih-Hsing

Abstract

Taiwan is geographically rather homogenous, but it has undergone different historical developments that have led to a diverse cultural landscape, and it attracts international tourists who seek to experience different cultures and cuisines. This paper examines the effect of intellectual capital (IC) attributed to the overall performance relationships of cultural and creative organizations (CCOs). Based on 434 Taiwanese CCOs and integrating the concepts of the upper social network and IC theories, the findings argue that interrelationships exist among types of intellectual capital. Further, social capital plays a critical mediating role in the relationships between IC and CCO performance. Furthermore, business ties play positive moderating roles, and environmental uncertainty has negative impacts on social capital and CCO performance.

Suggested Citation

  • Liu, Chih-Hsing, 2017. "The relationships among intellectual capital, social capital, and performance - The moderating role of business ties and environmental uncertainty," Tourism Management, Elsevier, vol. 61(C), pages 553-561.
    • Handle: RePEc:eee:touman:v:61:y:2017:i:c:p:553-561
    DOI: 10.1016/j.tourman.2017.03.017
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    2. Abedalqader Rababah & Sarfaraz Javed & Azam Malik, 2022. "Is Social Capital a Key Factor to enhance Firm’s Performance via Manager’s Intangible Capabilities?," IIM Kozhikode Society & Management Review, , vol. 11(2), pages 207-221, July.
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    8. Yusuf Iskandar & Joeliaty & Umi Kaltum & Hilmiana, 2021. "The Relationship Between Intellectual Capital and Performance of Social Enterprises: A Literature Review," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, September.
    9. Sher Zaman Khan & Qing Yang & Abdul Waheed, 2019. "Investment in intangible resources and capabilities spurs sustainable competitive advantage and firm performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(2), pages 285-295, March.
    10. Cachón-Rodríguez, Gabriel & Blanco-González, Alicia & Prado-Román, Camilo & Del-Castillo-Feito, Cristina, 2022. "How sustainable human resources management helps in the evaluation and planning of employee loyalty and retention: Can social capital make a difference?," Evaluation and Program Planning, Elsevier, vol. 95(C).
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