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Gender differences in the hospitality industry: A Job quality index

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  • Santero-Sanchez, Rosa
  • Segovia-Pérez, Mónica
  • Castro-Nuñez, Belen
  • Figueroa-Domecq, Cristina
  • Talón-Ballestero, Pilar

Abstract

Employment in the hospitality industry is generally associated with lower quality of employment opportunities than other industries. While women's participation has improved both quantitatively and qualitatively, they continue to encounter a host of barriers attributable to labour market discrimination. A gender-oriented study of job quality is consequently in order.

Suggested Citation

  • Santero-Sanchez, Rosa & Segovia-Pérez, Mónica & Castro-Nuñez, Belen & Figueroa-Domecq, Cristina & Talón-Ballestero, Pilar, 2015. "Gender differences in the hospitality industry: A Job quality index," Tourism Management, Elsevier, vol. 51(C), pages 234-246.
    • Handle: RePEc:eee:touman:v:51:y:2015:i:c:p:234-246
    DOI: 10.1016/j.tourman.2015.05.025
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    2. Zhang, Jiekuan & Zhang, Yan, 2020. "Tourism and gender equality: An Asian perspective," Annals of Tourism Research, Elsevier, vol. 85(C).
    3. Ana María Estrada-Jabelaa & Lewis Enrique Polo-Espinosab & Gerson Javier Pérez-Valbuenac & Lucas Wilfried Hahn-De-Castro, 2016. "Caracterización del mercado laboral en el sector hotelero de Cartagena y las principales áreas metropolitanas," Documentos de trabajo sobre Economía Regional y Urbana 242, Banco de la Republica de Colombia.
    4. Valentine Calinaud & Jithendran Kokkranikal & Maria Gebbels, 2021. "Career Advancement for Women in the British Hospitality Industry: The Enabling Factors," Work, Employment & Society, British Sociological Association, vol. 35(4), pages 677-695, August.
    5. Tom Baum & Catherine Cheung & Haiyan Kong & Anna Kralj & Shelagh Mooney & Hải Nguyễn Thị Thanh & Sridar Ramachandran & Marinela Dropulić Ružić & May Ling Siow, 2016. "Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis," Sustainability, MDPI, vol. 8(8), pages 1-21, August.
    6. Doruk, Ömer Tuğsal & Pastore, Francesco, 2022. "A Tale of Parallel Processes of Gender (In-)Equality: How Big Is the Glass Ceilings for MENA Women?," IZA Discussion Papers 15152, Institute of Labor Economics (IZA).
    7. Carvalho, Inês & Costa, Carlos & Lykke, Nina & Torres, Anália, 2019. "Beyond the glass ceiling: Gendering tourism management," Annals of Tourism Research, Elsevier, vol. 75(C), pages 79-91.
    8. Reine A. TFAILY, 2018. "The Peculiarities Of Human Resources In The Tourism Industry," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 8(2), pages 31-41, June.
    9. Malena Dolcet & Natalia Porto & Joaquín Zarrilli, 2024. "Youth Employment in Tourism: A Multidimensional Approach of Job Quality in Latin America," CEDLAS, Working Papers 0341, CEDLAS, Universidad Nacional de La Plata.
    10. Sudeshna Ghosh, 2022. "Female Entrepreneurs in the Hospitality Industry: A Panel Causality Analysis of EU Countries," Arthaniti: Journal of Economic Theory and Practice, , vol. 21(1), pages 93-116, June.
    11. Daniel Dorta-Afonso & Manuel González-de-la-Rosa & Francisco J. García-Rodríguez & Laura Romero-Domínguez, 2021. "Effects of High-Performance Work Systems (HPWS) on Hospitality Employees’ Outcomes through Their Organizational Commitment, Motivation, and Job Satisfaction," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    12. Costa, Carlos & Bakas, Fiona Eva & Breda, Zélia & Durão, Marília & Carvalho, Inês & Caçador, Sandra, 2017. "Gender, flexibility and the ‘ideal tourism worker’," Annals of Tourism Research, Elsevier, vol. 64(C), pages 64-75.
    13. Daskin, Mustafa, 2019. "Self-efficacy model for better job outcomes: An approach to promote female employment in turkish hotel context," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 7(2), pages 188-207.
    14. Elena Stefana & Filippo Marciano & Diana Rossi & Paola Cocca & Giuseppe Tomasoni, 2021. "Composite Indicators to Measure Quality of Working Life in Europe: A Systematic Review," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 157(3), pages 1047-1078, October.
    15. Tamara Gajić & Marko D. Petrović & Milan M. Radovanović & Darko Vuković & Darko Dimitrovski & Natalia V. Yakovenko, 2021. "Women’s Role in Organizational Commitment and Job Satisfaction in the Travel Industry—An Evidence from the Urban Setting," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
    16. Shelagh Mooney & Irene Ryan & Candice Harris, 2017. "The Intersections of Gender with Age and Ethnicity in Hotel Careers: Still the Same Old Privileges?," Gender, Work and Organization, Wiley Blackwell, vol. 24(4), pages 360-375, July.

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